At a Glance
- Tasks: Deliver top-notch customer service and maintain a clean forecourt.
- Company: Join the Henderson Group, where customer experience is our priority.
- Benefits: Earn competitive pay, enjoy discounts, and access employee support programmes.
- Other info: Flexible part-time hours with opportunities to engage in community events.
- Why this job: Be part of a team that creates amazing shopping experiences for customers.
- Qualifications: Must be 18+, with a positive attitude and a passion for helping others.
The predicted salary is between 12 - 13 £ per hour.
Pay rates ranging from £12.54 to £13.10 per hour, depending on your age. Additional benefits include an employee assistance programme, discount scheme throughout the UK and Ireland, staff discount (grocery/fuel) at SPAR/EUROSPAR Henderson Group company‑owned stores and many more.
Part-time position 15 hours per week, working 6:00am–2:00pm Monday & Tuesday with a degree of flexibility required.
A look into the role: At Henderson Group, we believe our customers deserve more than just good service but an amazing shopping experience. First impressions count, from driving onto an excellent well‑equipped forecourt to entering a great store with engaging staff.
Responsibilities:
- Comply with health and safety regulations.
- Deliver first‑class customer service outside on the forecourt.
- Maintain great standards by keeping the pumps and surrounding areas clean and tidy.
- Complete other duties as required for the role.
Qualifications:
- The ability to give great, natural customer service by proactively smiling, greeting, acknowledging and helping customers.
- A positive attitude and a love for people.
- An eye for detail, ensuring that excellent standards are maintained on the forecourt.
- The ability to prioritise to ensure everything you do is right for our customers.
- Candidate must be over the age of 18 to work on the forecourt.
Benefits:
- Attractive pay (see above).
- Employee assistance programme.
- Discount scheme throughout UK and Ireland.
- Staff discount (grocery/fuel) at SPAR/EUROSPAR Henderson Group company‑owned stores.
- Opportunities to be part of business supporting defibrillator installations and school sports days.
Working Hours:
Part‑time position 15 hours per week, working 6:00am–2:00pm Monday & Tuesday with flexibility. Shortlisted candidates will have the opportunity to discuss working hours and shift patterns in further detail at interview.
Customer Advisor Forecourt - Hillcrest employer: Henderson Group
At Henderson Group, we pride ourselves on creating a vibrant and supportive work environment where our Customer Advisors can thrive. With competitive pay rates, a comprehensive employee assistance programme, and generous staff discounts, we ensure our team members feel valued and rewarded. Located in Hillcrest, this role offers flexible part-time hours, allowing for a great work-life balance while contributing to an exceptional customer experience.
StudySmarter Expert Advice🤫
We think this is how you could land Customer Advisor Forecourt - Hillcrest
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Henderson Group. Understand their values and what makes them tick. This way, you can show them you're not just another candidate but someone who genuinely cares about their mission.
✨Tip Number 2
Practice your customer service skills! Since this role is all about delivering first-class service, think of examples from your past experiences where you've gone above and beyond for customers. Be ready to share these stories during your chat with them.
✨Tip Number 3
Dress the part! When you show up for your interview, make sure you look presentable and professional. A neat appearance reflects your attention to detail, which is super important for maintaining those great standards on the forecourt.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows your enthusiasm for the role and keeps you fresh in their minds. Plus, it’s a great chance to reiterate why you’d be a perfect fit for the team!
We think you need these skills to ace Customer Advisor Forecourt - Hillcrest
Some tips for your application 🫡
Show Your Personality:When you're writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to show your enthusiasm for customer service and your love for people.
Tailor Your Application:Make sure to tailor your application to the Customer Advisor role. Highlight any relevant experience or skills that match what we’re looking for, like your ability to maintain high standards and deliver first-class service.
Keep It Clear and Concise:We appreciate a straightforward application. Keep your language clear and concise, and make sure to proofread for any typos or errors. A polished application shows attention to detail, which is key for this role!
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way to ensure your application gets to us directly. Plus, it makes the whole process smoother for both you and us.
How to prepare for a job interview at Henderson Group
✨Know the Role Inside Out
Before your interview, make sure you understand what being a Customer Advisor on the forecourt entails. Familiarise yourself with the responsibilities like delivering first-class customer service and maintaining cleanliness. This will help you answer questions confidently and show that you're genuinely interested in the role.
✨Show Off Your People Skills
Since this role is all about engaging with customers, be ready to demonstrate your natural customer service abilities. Think of examples where you've gone above and beyond for customers in the past. A positive attitude and a friendly smile can go a long way, so let your personality shine through!
✨Dress for Success
Even though it's a part-time position, first impressions matter! Dress smartly and appropriately for the interview. This shows that you take the opportunity seriously and are ready to represent the company well on the forecourt.
✨Ask Thoughtful Questions
Prepare some questions to ask at the end of your interview. This could be about the team you'll be working with or how the company supports its staff. It shows that you're engaged and thinking about how you can fit into their culture, which is always a plus!
