At a Glance
- Tasks: Lead a dynamic store team to deliver exceptional customer experiences and support local initiatives.
- Company: Join Henderson Group, Northern Ireland’s top foodservice provider with a family-oriented culture.
- Benefits: Enjoy competitive pay, employee discounts, and a supportive work environment focused on your growth.
- Other info: Flexible shifts available; be part of a company that values and celebrates your success.
- Why this job: Make a real impact in your community while developing your leadership skills in a rewarding role.
- Qualifications: Must be 18+, with retail experience and a passion for teamwork and customer service.
The predicted salary is between 30000 - 30000 £ per year.
TEAM LEADER - Eurospar Crossgar, 7 Saintfield Road, Crossgar, Co Down, BT30 9HY
£14.63 per hour & great benefits. Full-time position 34 hours per week (4 shifts) working within the opening hours of the store, Monday to Sunday, 6am - midnight with full flexibility required. Please note, opening and closing and weekend shifts will be expected as part of the role.
Who are we?
At Henderson Group, we are proud to be Northern Ireland’s leading foodservice provider. Our group encompasses Henderson Wholesale, Henderson Retail, Henderson Foodservice and Henderson Group Property. We employ over 5,500 staff and have been placed 5th in Ulster Business Top 100 Companies 2024. We're a family-owned team that cares about our people and the community in which we live. Our leaders care about employees and our employees succeed together and celebrate the success of others. We are interested in your aspirations, interests and skills and we strive to support and inspire you to do well.
Henderson Retail is the largest organisation to be awarded Investors in People Platinum in Northern Ireland. The IIP framework recognises people management excellence and our commitment to investment in people. Our brand includes SPAR, EUROSPAR and ViVOXtra. Our dedicated store teams are award winning, including accolades such as ‘Independent Retail Chain of the Year’ at The Grocer Gold Awards 2024.
A look into the role
Reporting to the Assistant Manager and/or Store Manager you will help to lead the store team to provide a shopping experience that exceeds our customers’ expectations and makes a difference in the local community.
As Team Leader you will:
- Alongside the Assistant Manager and/or Store Manager - leading the store team to follow store policies, standards and practices.
- Taking responsibility for the store in the absence of other leaders (includes keyholder responsibility).
- Be a positive role model to the team and represent our values of Ambition, Customer First, Teamwork and Integrity.
- Train, manage the workload and support your team, whilst being hands on in store - ensuring you work together to achieve the right resources in the right place at the right time to deliver the best customer experience.
- Support the Store Manager to maximise store performance which includes understanding and implementing the store plan and priorities.
- Alongside the store team, actively promote and get involved in initiatives to support the local community.
- You will be required to cover the Post Office when required as part of this role and a P250 Post Office check will be required from the successful candidate.
Skills for Success
Joining us as Team Leader, the minimum criteria you’ll need is:
- You must be aged 18 years or over (for store legislative requirements) along with previous store retail experience, of which at least 6 months have been at a supervisory level leading a team of people in a customer-focused environment.
- A natural ability to listen, interact and communicate with customers and team members.
- Target driven to help the store achieve their business plans/priorities and be focused on continuous improvement.
- Be able to inspire everyone to do their best for each other and the customer.
Are we right for you?
As part of this role, it will be important that you feel aligned with the values that we live and work by.
- Ambition– We always strive to be better. We seek new challenges and look for ways to do things better.
- Customer First– We provide exceptional service. We put customers at the heart of everything and support our communities.
- Teamwork– We succeed together. We help colleagues to succeed, and we share our knowledge and skills.
- Integrity– We are fair, honest and ethical. We treat everyone with dignity and respect. We are inclusive and champion diversity.
The Reward
The impact you can make with Henderson Group goes far beyond your day to day. You will be part of a business supporting defibrillator installations and school sports days. In the last year Henderson group staff and retail stores raised over £1 million for charity partners. We will help you to feel proud of what you do and achieve. And we will be here to celebrate your success. Our business has been recognised externally for delivering excellence in employment. We value employee development and heavily invest in our people. Benefits include market competitive salary, employee assistance programme, social club, discount scheme throughout UK/Ireland, staff discount (grocery/fuel) at SPAR/EUROSPAR Henderson Group company-owned stores and many more.
Working Hours
Full-time position 34 hours per week (4 shifts) working within the opening hours of the store, Monday to Sunday, 6am to midnight with full flexibility required. Please note, opening and closing and weekend shifts will be expected as part of the role.
Shortlisted candidates will have the opportunity to discuss working hours and shift patterns in further detail at interview. Completed applications must be submitted online by midnight on Tuesday 2 June 2026. Communication on the progress of your application will be made via email and the career site, therefore please check regularly.
Team Leader - Crossgar employer: Henderson Group
Henderson Group is an exceptional employer, renowned for its commitment to employee development and community engagement. With a family-owned ethos, we prioritise a supportive work culture that celebrates teamwork and individual success, offering competitive salaries and extensive benefits including staff discounts and an employee assistance programme. As the largest organisation awarded Investors in People Platinum in Northern Ireland, we provide meaningful growth opportunities in a dynamic retail environment, making a positive impact in Crossgar and beyond.
StudySmarter Expert Advice🤫
We think this is how you could land Team Leader - Crossgar
✨Tip Number 1
Get to know the company culture! Before your interview, check out Henderson Group's values and think about how you can align your experiences with their focus on ambition, teamwork, and community. This will show them you're not just a fit for the role, but for the team too.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a friend or in front of the mirror. Focus on your leadership experience and how you've inspired your team in previous roles. The more comfortable you are, the better you'll come across!
✨Tip Number 3
Be ready to share specific examples! When discussing your past experiences, use the STAR method (Situation, Task, Action, Result) to clearly outline how you've handled challenges and led teams. This will help you stand out as a strong candidate.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way in showing your enthusiasm for the role. Mention something specific from your conversation to remind them of your fit for the Team Leader position at Eurospar Crossgar.
We think you need these skills to ace Team Leader - Crossgar
Some tips for your application 🫡
Show Your Passion:When writing your application, let your enthusiasm for the role shine through! We want to see how much you care about providing an exceptional customer experience and being part of our community.
Tailor Your CV:Make sure your CV is tailored to the Team Leader position. Highlight your supervisory experience and any achievements that demonstrate your ability to lead a team and drive performance.
Be Clear and Concise:Keep your application clear and to the point. Use bullet points where possible to make it easy for us to see your skills and experiences at a glance. We appreciate straightforward communication!
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at Henderson Group
✨Know the Company Inside Out
Before your interview, take some time to research Henderson Group and its values. Understand their commitment to community and customer service, as well as their achievements like being awarded Investors in People Platinum. This knowledge will help you align your answers with their mission.
✨Showcase Your Leadership Skills
As a Team Leader, you'll need to demonstrate your ability to inspire and manage a team. Prepare examples from your previous experience where you've successfully led a team, resolved conflicts, or improved performance. Be ready to discuss how you embody their values of teamwork and integrity.
✨Be Ready for Scenario Questions
Expect questions that assess your problem-solving skills and customer service approach. Think of scenarios where you had to handle difficult customers or make quick decisions under pressure. Practising these responses will help you feel more confident during the interview.
✨Ask Thoughtful Questions
At the end of the interview, have a few questions prepared that show your interest in the role and the company. You might ask about their community initiatives or how they support employee development. This not only shows your enthusiasm but also helps you gauge if the company is the right fit for you.
