At a Glance
- Tasks: Lead a dynamic store team to deliver exceptional customer experiences and community support.
- Company: Join Henderson Group, Northern Ireland’s top foodservice provider with a family-oriented culture.
- Benefits: Enjoy competitive pay, employee discounts, and a supportive work environment.
- Other info: Flexible hours and opportunities for career growth await you!
- Why this job: Make a real impact in your community while developing your leadership skills.
- Qualifications: Must be 18+, with retail experience and a passion for teamwork.
The predicted salary is between 30000 - 30000 £ per year.
TEAM LEADER - Eurospar Crossgar, 7 Saintfield Road, Crossgar, Co Down, BT30 9HY
£14.63 per hour & great benefits. Full-time position 34 hours per week (4 shifts) working within the opening hours of the store, Monday to Sunday, 6am - midnight with full flexibility required. Please note, opening and closing and weekend shifts will be expected as part of the role.
Who are we?
At Henderson Group, we are proud to be Northern Ireland’s leading foodservice provider. Our group encompasses Henderson Wholesale, Henderson Retail, Henderson Foodservice and Henderson Group Property. We employ over 5,500 staff and have been placed 5th in Ulster Business Top 100 Companies 2024. We're a family-owned team that cares about our people and the community in which we live. Our leaders care about employees and our employees succeed together and celebrate the success of others. We are interested in your aspirations, interests and skills and we strive to support and inspire you to do well.
Henderson Retail is the largest organisation to be awarded Investors in People Platinum in Northern Ireland. The IIP framework recognises people management excellence and our commitment to investment in people. Our brand includes SPAR, EUROSPAR and ViVOXtra. Our dedicated store teams are award winning, including accolades such as ‘Independent Retail Chain of the Year’ at The Grocer Gold Awards 2024.
A look into the role
Reporting to the Assistant Manager and/or Store Manager you will help to lead the store team to provide a shopping experience that exceeds our customers’ expectations and makes a difference in the local community.
As Team Leader you will:
- Alongside the Assistant Manager and/or Store Manager - leading the store team to follow store policies, standards and practices.
- Taking responsibility for the store in the absence of other leaders (includes keyholder responsibility).
- Be a positive role model to the team and represent our values of Ambition, Customer First, Teamwork and Integrity.
- Train, manage the workload and support your team, whilst being hands on in store - ensuring you work together to achieve the right resources in the right place at the right time to deliver the best customer experience.
- Support the Store Manager to maximise store performance which includes understanding and implementing the store plan and priorities.
- Alongside the store team, actively promote and get involved in initiatives to support the local community.
- You will be required to cover the Post Office when required as part of this role and a P250 Post Office check will be required from the successful candidate.
Skills for Success
Joining us as Team Leader, the minimum criteria you’ll need is:
- You must be aged 18 years or over (for store legislative requirements) along with previous store retail experience, of which at least 6 months have been at a supervisory level leading a team of people in a customer-focused environment.
- A natural ability to listen, interact and communicate with customers and team members.
- Target driven to help the store achieve their business plans/priorities and be focused on continuous improvement.
- Be able to inspire everyone to do their best for each other and the customer.
Are we right for you?
As part of this role, it will be important that you feel aligned with the values that we live and work by.
- Ambition– We always strive to be better. We seek new challenges and look for ways to do things better.
- Customer First– We provide exceptional service. We put customers at the heart of everything and support our communities.
- Teamwork– We succeed together. We help colleagues to succeed, and we share our knowledge and skills.
- Integrity– We are fair, honest and ethical. We treat everyone with dignity and respect. We are inclusive and champion diversity.
The Reward
The impact you can make with Henderson Group goes far beyond your day to day. You will be part of a business supporting defibrillator installations and school sports days. In the last year Henderson group staff and retail stores raised over £1 million for charity partners. We will help you to feel proud of what you do and achieve. And we will be here to celebrate your success. Our business has been recognised externally for delivering excellence in employment. We value employee development and heavily invest in our people. Benefits include market competitive salary, employee assistance programme, social club, discount scheme throughout UK/Ireland, staff discount (grocery/fuel) at SPAR/EUROSPAR Henderson Group company-owned stores and many more.
Working Hours
Full-time position 34 hours per week (4 shifts) working within the opening hours of the store, Monday to Sunday, 6am to midnight with full flexibility required. Please note, opening and closing and weekend shifts will be expected as part of the role.
Shortlisted candidates will have the opportunity to discuss working hours and shift patterns in further detail at interview.
Completed applications must be submitted online by midnight on Tuesday 2 June 2026.
Communication on the progress of your application will be made via email and the career site, therefore please check regularly.
Store Team Leader - Flexible Hours & Community Impact in Crossgar employer: Henderson Group
Henderson Group is an exceptional employer that prioritises the well-being and development of its employees while making a positive impact in the community. With a strong commitment to employee growth, evidenced by our Investors in People Platinum status, we offer competitive salaries, comprehensive benefits, and a supportive work culture that celebrates teamwork and integrity. Join us at our Crossgar location, where you can lead a dedicated team, engage with customers, and contribute to meaningful community initiatives.
StudySmarter Expert Advice🤫
We think this is how you could land Store Team Leader - Flexible Hours & Community Impact in Crossgar
✨Tip Number 1
Get to know the company culture! Before your interview, check out Henderson Group's values and think about how you can align your experiences with their focus on community and teamwork. This will show them you're not just a fit for the role, but for the team too.
✨Tip Number 2
Practice your leadership stories! Since you'll be leading a team, prepare examples of how you've inspired others or tackled challenges in previous roles. This will help you demonstrate your ability to embody their values of ambition and integrity.
✨Tip Number 3
Be ready to discuss customer service! Think of times when you went above and beyond for customers. Henderson Group puts customers first, so showing that you share this mindset will definitely make you stand out.
✨Tip Number 4
Don't forget to ask questions! At the end of your interview, have a few thoughtful questions ready about the store's community initiatives or team dynamics. This shows you're genuinely interested and eager to contribute to their mission.
We think you need these skills to ace Store Team Leader - Flexible Hours & Community Impact in Crossgar
Some tips for your application 🫡
Show Your Passion:When writing your application, let your enthusiasm for the role shine through! We want to see how much you care about making a difference in the community and providing exceptional customer service.
Tailor Your CV:Make sure to customise your CV to highlight your relevant experience. Focus on your supervisory roles and any achievements that align with our values of Ambition, Customer First, Teamwork, and Integrity.
Be Clear and Concise:Keep your application straightforward and to the point. Use clear language and avoid jargon. We appreciate a well-structured application that makes it easy for us to see why you’d be a great fit!
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, we love seeing applications come directly from our site!
How to prepare for a job interview at Henderson Group
✨Know the Company Values
Before your interview, take some time to understand Henderson Group's core values: Ambition, Customer First, Teamwork, and Integrity. Think of examples from your past experiences that demonstrate how you embody these values, as this will show that you're a great fit for their culture.
✨Prepare for Situational Questions
Expect questions that ask how you've handled specific situations in your previous roles. Prepare by thinking of scenarios where you led a team, resolved conflicts, or improved customer service. Use the STAR method (Situation, Task, Action, Result) to structure your answers clearly.
✨Show Your Community Spirit
Henderson Group places a strong emphasis on community impact. Be ready to discuss any initiatives you've been involved in or ideas you have for supporting the local community. This will highlight your alignment with their mission and your proactive approach.
✨Demonstrate Flexibility and Leadership
Since the role requires flexibility in working hours and leading a team, be prepared to discuss how you've successfully managed teams in dynamic environments. Share examples of how you’ve adapted to changing circumstances while maintaining team morale and performance.
