At a Glance
- Tasks: Lead a friendly team, serve delicious food, and ensure top-notch hygiene standards.
- Company: Join Henderson Group, Northern Ireland's leading food service provider with a family-oriented culture.
- Benefits: Enjoy competitive pay, staff discounts, and great career development opportunities.
- Other info: Flexible hours and a supportive team atmosphere await you!
- Why this job: Make a real impact in a vibrant deli environment while supporting your community.
- Qualifications: Experience in food service and team leadership, with a passion for customer satisfaction.
Full-time permanent position available at 42.5 hours per week. £14.63 per hour and will work within the opening hours of the deli 6am to 5.30pm, Monday to Sunday, with a degree of flexibility required.
Who are we? At Henderson Group, we are proud to be Northern Ireland's leading food service provider. Our group encompasses Henderson Wholesale, Henderson Foodservice, Henderson Retail and Henderson Group Property. We employ over 5,500 staff and have been placed 3rd in Ulster Business Top 100 Companies 2022. We're a family-owned team that cares about our people and the community in which we live. Our leaders care about employees and our employees succeed together and celebrate the success of others. We are interested in your aspirations, interests and skills and we strive to support and inspire you to do well.
A look into the role: Our Delish delis are a convenient place for our customers to stop for breakfast, lunch or great coffee on the go. We're looking for a special candidate who will lead our hard-working and friendly team, making it all happen - from preparing delicious food, first class customer service at the deli counter, or maintaining great hygiene standards by keeping the prep and service areas clean. You'll be supported by a team of brilliant people, and there are fantastic career development and progression opportunities.
As Delish Deli Manager you will:
- Provide a first class service to all of our customers.
- Allocate work duties to other members of the Delish Deli team to ensure all duties are covered and to maintain a high quality service at all times.
- Exercise and enforce constant watch over Health & Safety, Security, Discipline and Due Diligence.
- Carry out food safety control checks in all areas to ensure all standards are being maintained and recorded.
- Ensure stock is displayed in the correct position to attract sales, the correct price is displayed and waste recording procedure is being followed.
- Prepare and cook all food in line with company procedure and Health and Safety regulations.
- Ensure a high standard of cleanliness in the Delish Deli Department (front and back) is maintained at all times.
- Be accountable for the enforcement of all legislative demands/standards of fire, health, hygiene and safety and these conditions are strictly adhered to.
- Undertake other duties as required for the role.
Skills for Success:
- A passion for food with a proven track record for delivering a fantastic customer experience in a similar role.
- You’ll have at least 1 year’s experience in a serviced food role, and you’ll see your role as a profession, helping us to develop Delish Deli as a key destination for food on the go.
- You’ll have at least 6 months experience in leading a team.
- A positive attitude and a love for people - you’ll inspire and motivate your team to be the best.
- Creative flair and an eye for detail, ensuring that excellent presentation and standards are maintained.
- Knowledge of Food Safety practices and procedures - you’ll have minimum Level 2 qualification in Food Safety.
- Commercial Awareness, and ability to deliver on Key Performance Indicators such as sales, costs and profitability.
Are we right for you? As part of this role, it will be important that you feel aligned with the values that we live and work by:
- Ambition: We always strive to be better. We seek new challenges and look for ways to do things better.
- Customer First: We provide exceptional service. We put customers at the heart of everything and support our communities.
- Teamwork: We succeed together. We help colleagues to succeed, and we share our knowledge and skills.
- Integrity: We are fair, honest and ethical. We treat everyone with dignity and respect. We are inclusive and champion diversity.
The Reward: The impact you can make with Henderson Group goes far beyond your day to day. You will be part of a business supporting defibrillator installations and school sports days. You will have the balance necessary to enjoy your job and your life. We will help you to feel proud of what you do and achieve. And we will be here to celebrate your success. Our business has been recognised externally for delivering excellence in employment. We value employee development and heavily invest in our people. Benefits include attractive pay, employee assistance programme, staff discount (grocery/fuel) at SPAR/EUROSPAR Henderson Group company-owned stores and many more.
Working hours: Full-time permanent position available at 42.5 hours per week. You will work within the opening hours of the deli 6am to 5.30pm Monday to Sunday, with a degree of flexibility required.
Deli Manager TLNT1_NI in Craigavon employer: Henderson Group
Henderson Group is an exceptional employer that prioritises the well-being and development of its employees, offering a supportive work culture where teamwork and integrity are at the forefront. As a Deli Manager at our Silverwood location, you will enjoy competitive pay, flexible working hours, and numerous opportunities for career progression, all while being part of a family-owned business that values community engagement and celebrates individual successes.
StudySmarter Expert Advice🤫
We think this is how you could land Deli Manager TLNT1_NI in Craigavon
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Henderson Group. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to Henderson Group
Don't be shy about reaching out to Henderson Group directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Henderson Group and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Henderson Group
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
