At a Glance
- Tasks: Assist in running the store, providing top-notch customer service and managing stock.
- Company: Join Henderson Group, Northern Ireland's leading foodservice provider with a family-owned culture.
- Benefits: Earn £11.75-£13.10 per hour, enjoy staff discounts, and access employee assistance programmes.
- Other info: Flexible part-time hours available, perfect for students balancing work and studies.
- Why this job: Make customers smile while gaining valuable experience in a supportive team environment.
- Qualifications: No prior retail experience needed; just bring your passion and positive attitude!
The predicted salary is between 11.75 - 13.1 £ per hour.
Rate of pay: £11.75-£13.10, depending on your age & benefits.
Part-time positions available at 12 hours per week, working evenings and weekends until Midnight.
Part-time positions available at 20 hours per week, working within the opening hours of the store 6am-2pm Monday to Sunday.
Who are we? Henderson Group are proud to be Northern Ireland's leading foodservice provider. We employ over 6,000 staff and have been placed 3rd in Ulster Business Top 100 Companies 2025. We're an Investors in People accredited, family-owned group, and our culture is lived out through our four core values:
- Ambition: We always strive to be better.
- Customer First: We provide exceptional service.
- Teamwork: We succeed together.
- Integrity: We are fair, honest and ethical.
A look into the role: Reporting to the Store Management Team, you will assist in the efficient running of the store on a daily basis, ensuring that high standards of customer service are achieved at all times. As Customer Advisor you will be required to:
- Operate all checkouts accurately, ensuring customer transactions are processed efficiently and in a timely manner.
- Ensure that stock is replenished daily while complying with the company stock rotation process.
- Ensure that stock is effectively merchandised to enhance sales.
- Make sure that all stock is displayed at the correct price using the corresponding Shelf Edge Label.
- Actively ensure that a high level of customer service is achieved and maintained within the store at all times.
- Cover the Post Office when required as part of this role.
- Perform any other duties as required for the role.
Skills for Success: Don't worry if you have no previous retail experience, we'll provide you with all the right training. Above all, we are looking for team members with personality, passion, energy and a positive attitude who know how to make our customers smile and provide the very best experience.
The Reward: The impact you can make with Henderson Group goes far beyond your day to day. You will be part of a business supporting defibrillator installations and school sports days. We value employee development and heavily invest in our people. Benefits include attractive pay, employee assistance programme, staff discount (grocery/fuel) at SPAR/EUROSPAR Henderson Group company-owned stores and many more.
Working hours: Shortlisted candidates will have the opportunity to discuss working hours and shift patterns in further detail at interview. Completed applications must be submitted online by midnight on Monday 6th July 2026. Communication on the progress of your application will be made via email and the career site, therefore please check regularly. We are an equal opportunities employer.
Customer Advisor in Craigavon employer: Henderson Group
Henderson Group is an exceptional employer, recognised for its commitment to employee development and a supportive work culture that prioritises ambition, teamwork, and integrity. With competitive pay rates and benefits such as staff discounts and an employee assistance programme, working as a Customer Advisor in Tandragee offers not only a rewarding job but also the opportunity to contribute positively to the community. Join a family-owned business that values its people and celebrates their successes while providing flexible part-time hours to maintain a healthy work-life balance.
