At a Glance
- Tasks: Assist customers and ensure smooth store operations while providing top-notch service.
- Company: Join Henderson Group, Northern Ireland’s leading foodservice provider with a family-oriented culture.
- Benefits: Earn up to £13.10 per hour, enjoy staff discounts, and access employee perks.
- Other info: Flexible part-time hours available, perfect for students looking to earn while they learn.
- Why this job: Be part of a dynamic team that values ambition, teamwork, and customer satisfaction.
- Qualifications: No experience needed; just bring your positive attitude and passion for helping others.
The predicted salary is between 13 - 13 € per hour.
Up to £13.10 per hour depending on your age and benefits. Part‑time positions available at 16 hours per week with flexibility required to cover shifts Monday to Friday 5:00 pm–11:00 pm and Saturday & Sunday 6:00 am–11:00 pm.
Location: SPAR Comber – 2 Killinchy Road, Comber, Down, BT23 5SW.
About the Company: Henderson Group is Northern Ireland’s leading foodservice provider, encompassing Henderson Wholesale, Retail, Foodservice and Property. We employ over 5,500 staff, are an Investors in People accredited, family‑owned group and have been placed 5th in the Ulster Business Top 100 Companies 2024. Our culture is guided by the core values of Ambition, Customer First, Teamwork and Integrity.
Role Overview: Reporting to the Store Management Team, you will assist in the efficient running of the store on a daily basis, ensuring a high standard of customer service is achieved at all times.
Responsibilities:
- Operate all checkouts accurately, ensuring customer transactions are processed efficiently and in a timely manner.
- Replenish stock daily, complying with the company stock rotation process.
- Merchandise stock effectively to enhance sales.
- Display all stock at the correct price using the corresponding Shelf Edge Label.
- Actively ensure that a high level of customer service is achieved and maintained within the store at all times.
- Cover the Post Office when required as part of the role.
- Perform any other duties as required for the role.
Skills for Success: No prior retail experience needed; training will be provided. We look for team members with personality, passion, energy and a positive attitude who know how to make customers smile and provide the best experience. Applicants should note that based on the response the company may increase the shortlisting criteria.
Values Alignment:
- Ambition: We always strive to be better, seeking new challenges and ways to improve.
- Customer First: We provide exceptional service, putting customers at the heart of everything and supporting our communities.
- Teamwork: We succeed together, helping colleagues and sharing knowledge and skills.
- Integrity: We are fair, honest and ethical, treating everyone with dignity and respect, and championing diversity.
Working Hours: Part‑time positions available at 16 hours per week. Availability to cover shifts Monday to Friday 5:00 pm–11:00 pm and Saturday & Sunday 6:00 am–11:00 pm, with a degree of flexibility required. Shortlisted candidates will discuss working hours and shift patterns in further detail at interview.
Benefits: Benefits include attractive pay, an employee assistance programme, Perks Offers/Discount scheme throughout the UK/Ireland, staff discount (grocery/fuel) at SPAR/EUROSPAR Henderson Group company‑owned stores and many more.
Application Deadline: Completed applications must be submitted online by midnight on Tuesday 26th May 2026.
Contact: Hightown Avenue Mallusk, Newtownabbey BT36 4RT +44 (0)28 9034 2733 human.resources@henderson-group.com
Customer Advisor - Comber employer: Henderson Group
Henderson Group is an exceptional employer, offering a supportive and dynamic work environment in Comber, where employees are valued and encouraged to grow. With a strong commitment to customer service and teamwork, staff enjoy flexible part-time hours, competitive pay, and a range of benefits including discounts and an employee assistance programme. As a family-owned business recognised for its integrity and ambition, Henderson Group fosters a culture that prioritises personal development and community engagement, making it a rewarding place to build a career.
StudySmarter Expert Advice🤫
We think this is how you could land Customer Advisor - Comber
✨Tip Number 1
Get to know the company! Research Henderson Group and their values. When you walk into that interview, show us you understand what they stand for and how you can contribute to their customer-first approach.
✨Tip Number 2
Practice your customer service skills! Think of scenarios where you can demonstrate your passion and energy for helping customers. We want to see that you can make customers smile, so be ready to share examples!
✨Tip Number 3
Be flexible with your availability. Since the role requires covering various shifts, let us know when you can work. Showing that you're adaptable will make you a more attractive candidate!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows us you’re serious about joining the team at SPAR Comber. Don’t miss out on this opportunity!
We think you need these skills to ace Customer Advisor - Comber
Some tips for your application 🫡
Show Your Personality:We want to see the real you! When writing your application, let your personality shine through. Use a friendly tone and share a bit about what makes you passionate about customer service.
Tailor Your Application:Make sure to customise your application for the Customer Advisor role. Highlight any relevant experiences or skills that align with our values of ambition, teamwork, and putting customers first.
Be Clear and Concise:Keep your application straightforward and to the point. We appreciate clarity, so avoid jargon and make sure your key points stand out. This helps us understand why you’d be a great fit!
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way to ensure it gets to us directly. Plus, you’ll find all the details you need about the role there too.
How to prepare for a job interview at Henderson Group
✨Know the Company
Before your interview, take some time to research Henderson Group. Understand their values like Ambition, Customer First, Teamwork, and Integrity. This will help you align your answers with what they stand for and show that you're genuinely interested in being part of their team.
✨Show Your Personality
As a Customer Advisor, having a positive attitude and energy is key. Think about examples from your past where you've made customers smile or provided excellent service. Be ready to share these stories during the interview to demonstrate your fit for the role.
✨Flexibility is Key
Since the role requires flexibility in working hours, be prepared to discuss your availability openly. Highlight your willingness to cover shifts during the specified times, showing that you're adaptable and ready to meet the store's needs.
✨Ask Questions
At the end of the interview, don’t hesitate to ask questions about the role or the company culture. This shows your enthusiasm and helps you determine if it's the right fit for you. Plus, it gives you a chance to engage with the interviewers and leave a lasting impression.
