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- Tasks: Lead a dynamic store team to deliver exceptional customer experiences and support community initiatives.
- Company: Join Henderson Group, Northern Ireland's leading foodservice provider with a family-oriented culture.
- Benefits: Enjoy a competitive salary, staff discounts, and a supportive employee assistance programme.
- Other info: Flexible hours with opportunities for career growth and recognition in a top-rated company.
- Why this job: Make a real impact in your community while developing your leadership skills.
- Qualifications: Must be 18+, with retail experience and a passion for teamwork and customer service.
The predicted salary is between 30000 - 40000 £ per year.
Rate of Pay: £14.63 per hour & great benefits. Full-time position available at 42.5 hours per week, working within the opening hours of the store, Monday to Sunday, 6:00am to midnight, with a degree of flexibility required. Please note, availability to cover opening, closing and weekend shifts will be expected.
EUROSPAR Carrick Milestone, 26 Middle Road, Carrickfergus, BT389DN
Who are we? At Henderson Group, we are proud to be Northern Ireland's leading foodservice provider. Our group encompasses Henderson Wholesale, Henderson Retail, Henderson Foodservice and Henderson Group Property. We employ over 5,500 staff and have been placed 5th in Ulster Business Top 100 Companies 2024. We're a family-owned team that cares about our people and the community in which we live. Our leaders care about employees and our employees succeed together and celebrate the success of others. We are interested in your aspirations, interests and skills and we strive to support and inspire you to do well. Henderson Retail is the largest organisation to be awarded Investors in People Platinum in Northern Ireland. The IIP framework recognises people management excellence and our commitment to investment in people. Our brand includes SPAR, EUROSPAR and ViVOXtra. Our dedicated store teams are award winning, including accolades such as Independent Retail Chain of the Year at The Grocer Gold Awards 2024.
A look into the role: Reporting to the Assistant Manager and/or Store Manager you will help to lead the store team to provide a shopping experience that exceeds our customers' expectations and makes a difference in the local community. As Team Leader you will:
- Alongside the Assistant Manager and/or Store Manager - leading the store team to follow store policies, standards and practices.
- Taking responsibility for the store in the absence of other leaders (includes keyholder responsibility).
- Be a positive role model to the team and represent our values of Ambition, Customer First, Teamwork and Integrity.
- Train, manage the workload and support your team, whilst being hands on in store - ensuring you work together to achieve the right resources in the right place at the right time to deliver the best customer experience.
- Support the Store Manager to maximise store performance which includes understanding and implementing the store plan and priorities.
- Alongside the store team, actively promote and get involved in initiatives to support the local community.
- You may be required to cover the Post Office when required as part of this role.
Skills for Success: Joining us as Team Leader, the minimum criteria you'll need is:
- You must be aged 18 years or over (for store legislative requirements) along with previous store retail experience, of which at least 6 months have been at a supervisory level leading a team of people in a customer-focused environment.
- A natural ability to listen, interact and communicate with customers and team members.
- Target driven to help the store achieve their business plans/priorities and be focused on continuous improvement.
- Be able to inspire everyone to do their best for each other and the customer.
Are we right for you? As part of this role, it will be important that you feel aligned with the values that we live and work by:
- Ambition: We always strive to be better. We seek new challenges and look for ways to do things better.
- Customer First: We provide exceptional service. We put customers at the heart of everything and support our communities.
- Teamwork: We succeed together. We help colleagues to succeed, and we share our knowledge and skills.
- Integrity: We are fair, honest and ethical. We treat everyone with dignity and respect. We are inclusive and champion diversity.
The Reward: The impact you can make with Henderson Group goes far beyond your day to day. You will be part of a business supporting defibrillator installations and school sports days. In the last year Henderson group staff and retail stores raised over £1 million for charity partners. We will help you to feel proud of what you do and achieve. And we will be here to celebrate your success. Our business has been recognised externally for delivering excellence in employment. We value employee development and heavily invest in our people. Benefits include market competitive salary, employee assistance programme, social club, staff discount (grocery/fuel) at SPAR/EUROSPAR Henderson Group company-owned stores and many more.
Working Hours: Full-time position available at 42.5 hours per week, working within the opening hours of the store, Monday to Sunday, 6:00am to midnight, with a degree of flexibility required. Please note, availability to cover opening, closing and weekend shifts will be expected.
Completed applications must be submitted online by midnight on Tuesday 21st April 2026. Communication on the progress of your application will be made via email and the career site, therefore please check regularly. We are an equal opportunities employer.
Team Leader TLNT1_NI in Carrickfergus employer: Henderson Group
Contact Detail:
Henderson Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Team Leader TLNT1_NI in Carrickfergus
✨Tip Number 1
Get to know the company culture! Before your interview, do a bit of research on Henderson Group. Check out their values and community initiatives. This will help you connect with the team during your chat and show that you're genuinely interested in being part of their family.
✨Tip Number 2
Practice your leadership stories! Think of specific examples where you've led a team or handled a tough situation. Be ready to share how you inspired your team and achieved results. This will demonstrate your ability to be a positive role model, just like they’re looking for.
✨Tip Number 3
Show your customer-first attitude! Prepare to discuss how you've gone above and beyond for customers in the past. Share any initiatives you've been involved in that support the local community, as this aligns perfectly with Henderson's values.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email to express your appreciation for the opportunity. It’s a nice touch that shows you’re keen and professional. And remember, apply through our website to make sure your application gets noticed!
We think you need these skills to ace Team Leader TLNT1_NI in Carrickfergus
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for the role shine through! We want to see how much you care about providing exceptional customer service and leading a team. Share specific examples of how you've made a difference in previous roles.
Tailor Your Application: Make sure to customise your application to reflect the values we live by at Henderson Group. Highlight your experience in teamwork, ambition, and integrity, and how these align with our mission to support the community and each other.
Be Clear and Concise: Keep your application straightforward and to the point. Use clear language and structure your thoughts logically. This will help us quickly understand your skills and experiences, making it easier for us to see why you’d be a great fit!
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it keeps everything organised on our end, which we really appreciate!
How to prepare for a job interview at Henderson Group
✨Know the Company Values
Before your interview, take some time to familiarise yourself with Henderson Group's values: Ambition, Customer First, Teamwork, and Integrity. Think of examples from your past experience that demonstrate how you embody these values, as this will show that you're a great fit for their team.
✨Showcase Your Leadership Skills
As a Team Leader, you'll need to inspire and manage a team. Prepare specific examples of how you've successfully led a team in a retail environment. Highlight any challenges you faced and how you overcame them, as this will illustrate your ability to handle responsibility.
✨Be Ready for Scenario Questions
Expect questions that ask how you would handle certain situations, like dealing with a difficult customer or managing team conflicts. Practise your responses to these scenarios, focusing on your problem-solving skills and your commitment to providing excellent customer service.
✨Demonstrate Community Engagement
Henderson Group values community involvement, so be prepared to discuss any initiatives you've been part of or ideas you have for supporting the local community. This shows that you align with their mission and are eager to contribute beyond just store performance.