At a Glance
- Tasks: Deliver engaging training on forklift and logistics safety to empower learners.
- Company: Join Henderson Group, Northern Ireland's leading foodservice provider with a family-oriented culture.
- Benefits: Enjoy competitive salary, healthcare, staff discounts, and a supportive work environment.
- Other info: Flexible working hours and opportunities for personal development await you.
- Why this job: Make a real impact by building skills and promoting safety in the workplace.
- Qualifications: 2+ years operational experience and strong communication skills required.
The predicted salary is between 32693 - 39958 £ per year.
Attractive Salary & Benefits
36.5 Hour week
Newtownabbey
Who are we?
At Henderson Group, we are proud to be Northern Ireland's leading foodservice provider. Our group encompasses Henderson Wholesale, Henderson Retail, Henderson Foodservice and Henderson Group Property. We employ over 6,000 staff and have been placed 5th in Ulster Business Top 100 Companies 2024. We're a family-owned team that cares about our people and the community in which we live. Our leaders care about employees, and our employees succeed together and celebrate the success of others. We are interested in your aspirations, interests and skills and we strive to support and inspire you to do well.
A look into the role
Henderson Wholesale is a leading Wholesaler in Northern Ireland and supplies goods to over 450 stores across various brands such as SPAR, EUROSPAR and VIVO. We source from local farmers, growers and producers and are proud to contribute to our local economy and environment. We achieved Gold accreditation against the Investors in People standard framework in 2023 in recognition of people management excellence and our commitment to investment in people.
The Purpose of the role:
We're looking for an experienced Operational Trainer to bring our training programmes to life delivering engaging, high-quality learning across a range of operational and safety programmes. You'll play a key role in building skills, confidence and a strong safety culture, equipping learners with the knowledge and practical expertise they need to work safely, effectively and at their best.
Working as an Operational Trainer you will:
- Deliver practical and classroom-based training in FLT, MEWP, Working at Height, Warehouse & Operational Safety, Mechanical Handling Equipment and other programmes as required.
- Assess learner competence, provide constructive feedback and support individual development.
- Maintain accurate training records, certification and documentation.
- Promote health, safety, legal and compliance standards, including GDPR.
- Build strong relationships with learners, customers and stakeholders.
- Keep up to date with industry best practice and support continuous improvement.
- Contribute to business growth through excellent service and strong learner outcomes.
- Support wider business needs and undertake other duties as required.
Skills for Success
Joining us as an Operational Trainer the minimum criteria you'll need is:
- Minimum of 2 years Operational experience using forklift trucks and/or mechanical handling equipment
- Experience delivering training, coaching or instruction
- Strong communication and customer service skills
- Proficient in IT, with a strong working knowledge of Microsoft Office applications
- Full, clean UK/EU car driving license
The Attributes you'll need include:
- Excellent written and verbal communication skills
- Excellent standard of customer care
- High standard of professional and personal integrity
- Team player with a flexible approach to work
It is Desirable if you have:
- RTITB, ITSSAR or equivalent forklift instructor qualification
- Recognised Health & Safety qualification
- Previous experience of delivering operations training (practical/classroom)
- Knowledge of current workplace regulations and best practices
- Manual Handling qualification
Are we right for you?
As part of this role, it will be important that you feel aligned with the values that we live and work by.
- Ambition - We always strive to be better. We seek new challenges and look for ways to do things better.
- Customer First - We provide exceptional service. We put customers at the heart of everything and support our communities.
- Teamwork - We succeed together. We help colleagues to succeed, and we share our knowledge and skills.
- Integrity - We are fair, honest and ethical. We treat everyone with dignity and respect. We are inclusive and champion diversity.
The Reward
The impact you can make with Henderson Group goes far beyond your day to day. You'll be part of a business that supports local communities and works closely with charity partners. You will have the balance necessary to enjoy your job and your life. We will help you to feel proud of what you do and achieve and we will be here to celebrate your success. Our business has been recognised externally for delivering excellence in employment. We value employee development and heavily invest in our people.
Benefits include market competitive salary, contributory pension scheme, healthcare, life assurance, employee assistance programme, social club, Reward Gateway Employee Recognition & Discount Scheme throughout UK/Ireland, staff discount (grocery/fuel) at SPAR/EUROSPAR Henderson Group company-owned stores and many more.
This is a full-time position working 36.5 hours per week. Working hours will be 8:45am-4:45pm Monday to Thursday and 8:45am-3:45pm Friday. Hybrid and flexible working arrangement available.
If you'd like to speak with us before making your application, our Talent Acquisition Specialist - Joanne McClelland would be happy to have a confidential chat with you about the role on offer.
Completed applications must be submitted online by midnight Sunday 13th September 2026.
We are an equal opportunities employer.
Operations Trainer (Forklift & Logistics) in Belfast employer: Henderson Group
Henderson Group is an exceptional employer, recognised for its commitment to employee development and a supportive work culture that prioritises teamwork, integrity, and customer service. As a Deli Supervisor at our Galgorm Road location, you will enjoy competitive pay, comprehensive benefits, and the opportunity to grow within a family-owned business that values ambition and community engagement. Join us in making a meaningful impact while enjoying a balanced work-life experience in a dynamic foodservice environment.
StudySmarter Expert Advice🤫
We think this is how you could land Operations Trainer (Forklift & Logistics) in Belfast
✨Get Involved in Industry Events
Logistics and supply chain are all about networking, so hit up those trade shows and local meetups. Places like the UK's Logistics and Supply Chain conference can be goldmines for connecting with potential employers like Henderson Group and learning about the latest trends in the industry.
✨Leverage Online Communities
Join forums and LinkedIn groups specifically for logistics professionals. Share your insights and ask questions to get noticed. Being active in these spaces can help you establish credibility and might just lead to an opportunity at Henderson Group!
✨Showcase Your Skills with a Portfolio
Even if it’s a full-time gig, having a portfolio can really set you apart. Include case studies or projects that demonstrate your understanding of supply chain management, logistics software, or solving operational challenges. You’d be surprised at how much this can impress hiring managers.
✨Apply Directly Through Our Website
Don't forget the power of applying directly through our website! A lot of companies like Henderson Group keep job postings exclusive to their sites. This way, you can easily keep track of your applications and ensure your profile is in front of the right people.
We think you need these skills to ace Operations Trainer (Forklift & Logistics) in Belfast
Some tips for your application 🫡
Show Your Supply Chain Savvy:In your CV and cover letter, make sure to highlight your understanding of logistics and supply chain management principles. Mention any relevant courses you've taken or tools you've used, like inventory management software or data analysis platforms, to showcase your skills and keep up with best practices in the industry.
Quantify Your Achievements:When detailing your previous work experience, remember to use numbers wherever possible. Did you improve delivery times by a specific percentage? Did you help reduce costs? These kinds of quantified achievements not only catch the eye but also demonstrate your capability in the logistics sector.
Tailor Your Cover Letter to Henderson Group:This is your chance to really connect with the team at Henderson Group. In your cover letter, express why you're passionate about supply chain logistics and how your goals align with the company’s mission. A little personalisation goes a long way!
Include Relevant Certifications:If you've got any certifications related to logistics or supply chain management—like APICS or Six Sigma—make sure you flaunt them! These show that you're committed to your professional development and can set you apart from other candidates.
How to prepare for a job interview at Henderson Group
✨Know Your Logistics Tools
Make sure you're familiar with key logistics software and tools like SAP or Oracle ERP. These are often used in the industry, and being able to demonstrate your knowledge or experience with them can really set you apart during your interview with Henderson Group.
✨Perfect Your Problem-Solving Skills
Expect to tackle scenarios that showcase your problem-solving skills. Think about past experiences where you've had to optimise supply chains or handle logistics challenges. Have a few examples ready to discuss how you made decisions that led to improvements.
✨Show Your Team Spirit
Supply chain roles heavily rely on teamwork and communication. Be prepared to discuss how you've collaborated with others in previous roles. Maybe share a time when you coordinated with a team to resolve a logistical hiccup. This can show Henderson Group that you're a team player!
✨Understand the Big Picture
Be ready to talk about the broader logistics and supply chain trends. Having insights into current challenges in the industry, like sustainability or lead times, can impress the interviewers at Henderson Group. Show them you’re not just focused on the day-to-day but also have a strategic mindset!
