At a Glance
- Tasks: Lead a team to deliver exceptional customer service and maintain food safety standards.
- Company: Join Delish Deli, a vibrant place focused on quality and teamwork.
- Benefits: Enjoy competitive pay, discounts, and career development opportunities.
- Other info: Flexible hours with potential for early starts; perfect for those who thrive in a fast-paced environment.
- Why this job: Be part of a dynamic team that values ambition and customer satisfaction.
- Qualifications: 1 year in food service and 6 months in a leadership role required.
The predicted salary is between 30 - 30 £ per hour.
Starting from £14.63 per hour and great benefits. Full-time position at 42.5 hours per week, working Monday to Sunday 6:00am to 3:00pm with flexibility required and occasional 4:00am starts.
Responsibilities
- Listening to and understanding our customers’ needs and advising customers about our products and services.
- Providing a first class service to all customers.
- Allocating work duties to team members to ensure all duties are covered and service quality maintained.
- Enforcing constant watch over Health & Safety, Security, Discipline and Due Diligence.
- Carrying out food safety control checks in all areas to ensure standards are maintained and recorded.
- Ensuring stock is displayed correctly to attract sales, correct pricing and waste recording procedures.
- Preparing and cooking all food in line with company procedure and Health & Safety regulations.
- Maintaining a high standard of cleanliness in the Daily Deli Department (front and back) at all times.
- Enforcing all legislative demands/standards of fire, health, hygiene and safety strictly.
- Undertaking other duties as required for the role.
Qualifications & Experience
- At least 1 year’s experience in a serviced food role, delivering a fantastic customer experience.
- At least 6 months’ experience in leading a team.
- Positive attitude and love for people, inspiring and motivating the team.
- Creative flair and eye for detail, ensuring excellent presentation and standards.
- Knowledge of Food Safety practices and procedures with minimum Level 2 qualification in Food Safety.
- Commercial Awareness, ability to deliver on Key Performance Indicators such as sales, costs and profitability.
Values
- Ambition – strive to be better.
- Customer First – exceptional service.
- Teamwork – succeed together.
- Integrity – fair, honest, ethical, inclusive and champion diversity.
Benefits
- Benefits include attractive pay, employee assistance programme, discount scheme across UK/Ireland, staff discount at SPAR/EUROSPAR Henderson Group stores and more, along with opportunities for career development and progression.
Working Hours
- Full-time position at 42.5 hours per week, Monday to Sunday 6:00am to 3:00pm with flexibility required and occasional 4:00am starts.
Delish Deli Manager - Donegall Road in Belfast employer: Henderson Group
As a Delish Deli Manager at our Donegall Road location, you will be part of a vibrant team that prioritises exceptional customer service and teamwork. We offer competitive pay starting from £14.63 per hour, along with a comprehensive benefits package including an employee assistance programme and discounts across UK/Ireland stores. Our supportive work culture fosters personal growth and career advancement, making it an ideal environment for those passionate about food and customer satisfaction.
StudySmarter Expert Advice🤫
We think this is how you could land Delish Deli Manager - Donegall Road in Belfast
✨Tip Number 1
Get to know the company culture! Before your interview, check out Delish's social media and website. This will help you understand their values and how you can fit in, making it easier to connect during your chat.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a friend or in front of the mirror. Focus on showcasing your experience in customer service and team leadership, as these are key for the Deli Manager role.
✨Tip Number 3
Dress the part! When you show up for your interview, make sure you look professional yet approachable. A smart appearance can set the right tone and show that you take the opportunity seriously.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows your enthusiasm for the role and keeps you fresh in their minds. Plus, it’s a great chance to reiterate why you’d be a fantastic fit!
We think you need these skills to ace Delish Deli Manager - Donegall Road in Belfast
Some tips for your application 🫡
Show Your Passion for Customer Service:When writing your application, let us know how much you love providing top-notch service. Share specific examples of how you've gone above and beyond for customers in the past. We want to see that customer-first attitude shine through!
Highlight Your Leadership Skills:As a Deli Manager, you'll be leading a team, so make sure to showcase your experience in this area. Talk about how you've motivated and inspired your team in previous roles. We’re looking for someone who can bring out the best in others!
Demonstrate Your Food Safety Knowledge:Since food safety is crucial, mention any relevant qualifications or training you have, especially if you hold a Level 2 qualification in Food Safety. We want to know you're serious about maintaining high standards in our deli!
Apply Through Our Website:We encourage you to apply directly through our website for the best chance of success. It’s super easy, and you’ll get to see all the details about the role and our company values. Let’s get your application in!
How to prepare for a job interview at Henderson Group
✨Know Your Stuff
Make sure you’re familiar with the products and services offered at Delish Deli. Brush up on food safety practices and be ready to discuss how you’ve maintained high standards in previous roles. This shows you’re not just a fit for the job, but that you genuinely care about quality.
✨Showcase Your Leadership Skills
Since the role involves leading a team, think of examples where you’ve successfully motivated or managed a group. Be prepared to share how you allocate tasks and ensure everyone is working together effectively. Highlighting your teamwork skills will resonate well with their values.
✨Customer Service is Key
Delish Deli places a strong emphasis on exceptional customer service. Prepare to discuss specific instances where you’ve gone above and beyond for customers. This could be anything from resolving complaints to creating a welcoming atmosphere—show them you put the customer first!
✨Be Ready for Flexibility
With early starts and a flexible schedule, it’s important to convey your willingness to adapt. Share any experiences where you’ve had to adjust your routine or work hours to meet business needs. This will demonstrate your commitment and reliability for the role.
