Deli Manager - Donegall Road in Belfast

Starting from £14.63 per hour and great benefits. Full-time position at 42.5 hours per week, working Monday to Sunday from 6:00am to 3:00pm, with a degree of flexibility required. Please note, occasional 4:00am starts will be expected.

Henderson Group are proud to be Northern Ireland’s leading foodservice provider. Our group encompasses Henderson Wholesale, Henderson Retail, Henderson Foodservice and Henderson Group Property. We employ over 5,500 staff and have been placed 5th in Ulster Business Top 100 Companies 2024. We’re an Investors in People accredited, family‑owned group, and our culture is lived out through our four core values – Ambition, Customer First, Teamwork and Integrity.

A look into the role:

• Our Daily delis are a convenient place for our customers to stop for breakfast, lunch or great coffee on the go.
• We’re looking for a special candidate who will lead our hard‑working and friendly team, making it all happen – from preparing delicious food, first‑class customer service at the deli counter, to maintaining great hygiene standards by keeping the prep and service areas clean.
• You’ll be supported by a team of brilliant people, and there are fantastic career development and progression opportunities.

As Deli Manager you will:

• Listen to and understand our customers’ needs and advise customers about our products and services.
• Provide a first‑class service to all of our customers.
• Allocate work duties to other members of the Daily Deli team to ensure all duties are covered and to maintain a high quality service at all times.
• Exercise and enforce constant vigilance over Health & Safety, Security, Discipline and Due Diligence.
• Carry out food safety control checks in all areas to ensure all standards are being maintained and recorded.
• Ensure stock is displayed in the correct position to attract sales, the correct price is displayed and waste recording procedure is followed.
• Prepare and cook all food in line with company procedure and Health and Safety regulations.
• Ensure a high standard of cleanliness in the Daily Deli Department (front and back) is maintained at all times.
• Be accountable for the enforcement of all legislative demands/standards of fire, health, hygiene and safety and these conditions are strictly adhered to.
• Undertake other duties as required for the role.

Skills for Success:

• A passion for food with a proven track record for delivering a fantastic customer experience in a similar role.
• You’ll have at least 1 year’s experience in a serviced food role, and you’ll see your role as a profession, helping us to develop Delish Deli as a key destination for food on the go.
• You’ll have at least 6 months’ experience in leading a team.
• A positive attitude and a love for people – you’ll inspire and motivate your team to be the best.
• Creative flair and an eye for detail, ensuring that excellent presentation and standards are maintained.
• Knowledge of Food Safety practices and procedures – you’ll have minimum Level 2 qualification in Food Safety.
• Commercial awareness, and ability to deliver on Key Performance Indicators such as sales, costs and profitability.

Are we right for you?

As part of this role, it will be important that you feel aligned with the values that we live and work by:

• Ambition: We always strive to be better. We seek new challenges and look for ways to do things better.
• Customer First: We provide exceptional service. We put customers at the heart of everything and support our communities.
• Teamwork: We succeed together. We help colleagues to succeed, and we share our knowledge and skills.
• Integrity: We are fair, honest and ethical. We treat everyone with dignity and respect. We are inclusive and champion diversity.

The Reward:

The impact you can make with Henderson Group goes far beyond your day to day. You will be part of a business supporting defibrillator installations and school sports days. You will have the balance necessary to enjoy your job and your life. We will help you to feel proud of what you do and achieve. And we will be here to celebrate your success. Our business has been recognised externally for delivering excellence in employment. We value employee development and heavily invest in our people. Benefits include attractive pay, employee assistance programme, discount scheme throughout UK/Ireland, staff discount (grocery/fuel) at SPAR/EUROSPAR Henderson Group company‑owned stores and many more.

Working Hours:

Full-time position at 42.5 hours per week, working Monday to Sunday from 6:00am to 3:00pm, with a degree of flexibility required. Please note, occasional 4:00am starts will be expected.