At a Glance
- Tasks: Assist in running the store and provide top-notch customer service.
- Company: Join Henderson Group, Northern Ireland’s leading foodservice provider.
- Benefits: Earn up to £13.10 per hour with great perks and discounts.
- Other info: Flexible part-time hours with opportunities for personal growth.
- Why this job: Be part of a team that values ambition, teamwork, and integrity.
- Qualifications: No experience needed; just bring your passion and positive attitude!
The predicted salary is between 13 - 13 £ per hour.
Up to £13.10 per hour depending on your age & Benefits. Part‑time position available at 16 hours per week. Availability to cover morning, evening & weekend shifts within the hours of 6:00am – 11:00pm, Monday to Sunday, with a degree of flexibility required.
Who are we? Henderson Group are proud to be Northern Ireland’s leading foodservice provider. Our group encompasses Henderson Wholesale, Henderson Retail, Henderson Foodservice and Henderson Group Property. We employ over 5,500 staff and have been placed 5th in Ulster Business Top 100 Companies 2024. We are an Investors in People accredited, family‑owned group, and our culture is lived out through our four core values – Ambition, Customer First, Teamwork and Integrity.
A look into the role: Reporting to the Store Management Team, you will assist in the efficient running of the store on a daily basis, ensuring that a high standard of customer service is achieved at all times.
- Operate all checkouts accurately, ensuring customer transactions are processed efficiently and in a timely manner.
- Ensure that stock on a daily basis is replenished while complying with the company stock rotation process.
- Ensure that stock is effectively merchandised to enhance sales.
- Make sure that all stock is displayed at the correct price using the corresponding Shelf Edge Label.
- Actively ensure that a high level of customer service is achieved and maintained within the store at all times.
- May be required to cover the Post Office when required as part of this role.
- Any other duties as required for the role.
Skills for Success: No prior retail experience required – training will be provided. Looking for team members with personality, passion, energy and a positive attitude who know how to make our customers smile and provide the very best experience.
Are we right for you? As part of this role, it will be important that you feel aligned with the values that we live and work by.
- Ambition: We always strive to be better. We seek new challenges and look for ways to do things better.
- Customer First: We provide exceptional service. We put customers at the heart of everything and support our communities.
- Teamwork: We succeed together. We help colleagues to succeed, and we share our knowledge and skills.
- Integrity: We are fair, honest and ethical. We treat everyone with dignity and respect. We are inclusive and champion diversity.
The Reward: The impact you can make with Henderson Group goes far beyond your day to day. You will be part of a business supporting defibrillator installations and school sports days. You will have the balance necessary to enjoy your job and your life. We will help you to feel proud of what you do and achieve. And we will be here to celebrate your success. Our business has been recognised externally for delivering excellence in employment. We value employee development and heavily invest in our people.
Benefits: Benefits include attractive pay, employee assistance programme, Perks Offers/Discount scheme throughout UK/Ireland, staff discount (grocery/fuel) at SPAR/EUROSPAR Henderson Group company‑owned stores and many more.
Working hours: Part‑time position available at 16 hours per week. Availability to cover morning, evening & weekend shifts within the hours of 6:00am – 11:00pm, Monday to Sunday, with a degree of flexibility required. Shortlisted candidates will have the opportunity to discuss working hours and shift patterns in further detail at interview.
Completed applications must be submitted online by midnight on Wednesday 3rd June 2026. Communication on the progress of your application will be made via email and the career site, therefore please check regularly.
Customer Advisor - Hanwood in Belfast employer: Henderson Group
Henderson Group is an exceptional employer, offering a supportive and inclusive work culture that prioritises employee development and community engagement. With flexible part-time roles available at our SPAR Hanwood location, employees benefit from competitive pay, a comprehensive perks scheme, and the opportunity to make a meaningful impact through various community initiatives. Join us to be part of a family-owned business that values ambition, teamwork, and integrity, ensuring you feel proud of your contributions every day.
StudySmarter Expert Advice🤫
We think this is how you could land Customer Advisor - Hanwood in Belfast
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Henderson Group. Understand their values like Ambition and Customer First, and think about how you can embody these in your responses.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a friend or in front of the mirror. Focus on showcasing your personality and passion for customer service – that’s what they’re really looking for!
✨Tip Number 3
Dress the part! Even though it’s a part-time role, showing up in smart attire can make a great first impression. It shows you care about the opportunity and respect the interview process.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows your enthusiasm for the role and keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Customer Advisor - Hanwood in Belfast
Some tips for your application 🫡
Show Your Personality:We want to see the real you! When writing your application, let your personality shine through. Use a friendly tone and share what makes you passionate about customer service.
Align with Our Values:Take a moment to reflect on our core values: Ambition, Customer First, Teamwork, and Integrity. Make sure to weave these into your application to show us you’re a great fit for our team!
Be Clear and Concise:Keep your application straightforward and to the point. Highlight your relevant skills and experiences without rambling. We appreciate clarity and focus!
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and keep track of your application. Plus, it’s super easy!
How to prepare for a job interview at Henderson Group
✨Know the Company Values
Before your interview, take some time to familiarise yourself with Henderson Group's core values: Ambition, Customer First, Teamwork, and Integrity. Think of examples from your past experiences that demonstrate how you embody these values, as this will show your alignment with their culture.
✨Showcase Your Customer Service Skills
As a Customer Advisor, providing exceptional service is key. Prepare to discuss any previous experiences where you went above and beyond for a customer, even if it’s not in a retail setting. Highlight your passion for making customers smile and how you handle challenging situations.
✨Flexibility is Key
Since the role requires covering various shifts, be ready to discuss your availability openly. Show that you’re flexible and willing to adapt to the store's needs. This will demonstrate your commitment to being a reliable team member.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, training opportunities, or how success is measured in the role. This shows your genuine interest in the position and helps you assess if it's the right fit for you.
