At a Glance
- Tasks: Assist in running the Post Office, providing top-notch customer service and handling cash.
- Company: Join Henderson Group, Northern Ireland’s leading foodservice provider with a strong team spirit.
- Benefits: Enjoy competitive pay, employee discounts, and support for your personal development.
- Other info: Part-time role with opportunities for growth and a supportive work environment.
- Why this job: Gain valuable experience in customer service and teamwork while working flexible hours.
- Qualifications: Cash handling and sales experience preferred; a good standard of education is desirable.
The predicted salary is between 27000 - 28000 £ per year.
Part‑time position available at 16 hours per week. Availability to cover two shifts per week within the hours of 9:00am – 5:00pm, Monday to Sunday, with a degree of flexibility required. Please note, availability to cover shifts on Saturday will be essential for this role.
Who are we? Henderson Group is proud to be Northern Ireland’s leading foodservice provider, employing over 5,000 staff.
A look into the role:
Reporting to the Store Management Team, you will assist in the efficient running of the Post Office daily, ensuring high standards of customer service at all times.
Responsibilities:
- Serve customers according to company procedures and assist in the daily operation of the Post Office branch.
- Handle and balance cash accurately.
- Complete administrative duties as required.
- Provide outstanding customer care.
- Travel to other Post Office branches may be required.
- Complete other duties as required for the role.
Skills for Success:
- Cash handling experience.
- Previous experience in sales/active selling and working towards sales targets.
- Back‑office administrative experience.
Desirable:
- A good standard of education.
- Working knowledge of the Microsoft Office package.
Values:
- Ambition: We always strive to be better, seeking new challenges and ways to improve.
- Customer First: We provide exceptional service, putting customers at the heart of everything and supporting communities.
- Teamwork: We succeed together, helping colleagues and sharing knowledge and skills.
- Integrity: We are fair, honest and ethical, treating everyone with dignity and respect, and championing diversity.
The Reward: You will have the balance needed to enjoy your job and life. We support employee development and invest heavily in our people.
Benefits:
- Attractive pay.
- Employee assistance programme.
- Discount scheme throughout UK/Ireland.
- Staff discount (grocery/fuel) at SPAR/EUROSPAR Henderson Group company‑owned stores.
- Other benefits.
Post Office Clerk - Abbeyhill PO in Bangor employer: Henderson Group
Henderson Group is an exceptional employer, offering a supportive work culture that prioritises employee development and well-being. With attractive pay, flexible part-time hours, and a strong commitment to customer service, employees can thrive in a rewarding environment while enjoying benefits such as staff discounts and an employee assistance programme. Located in the vibrant community of Bangor, this role provides a unique opportunity to contribute to a leading foodservice provider while fostering teamwork and integrity.
StudySmarter Expert Advice🤫
We think this is how you could land Post Office Clerk - Abbeyhill PO in Bangor
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Henderson Group. Understand their values and what they stand for. This will help you connect with the team and show that you're genuinely interested in being part of their mission.
✨Tip Number 2
Practice your customer service skills! Since this role is all about providing outstanding customer care, think of examples from your past experiences where you've gone above and beyond for a customer. Be ready to share these stories during your interview.
✨Tip Number 3
Flexibility is key! Make sure you highlight your availability to cover shifts, especially on Saturdays. Show them that you're willing to adapt and support the team whenever needed – it’ll make you stand out as a candidate.
✨Tip Number 4
Apply through our website! We encourage you to submit your application directly on the Henderson Group site. It’s the best way to ensure your application gets seen by the right people and shows your enthusiasm for the role.
We think you need these skills to ace Post Office Clerk - Abbeyhill PO in Bangor
Some tips for your application 🫡
Show Your Customer Service Skills:Make sure to highlight any experience you have in customer service. We want to see how you've gone above and beyond for customers in the past, as this role is all about putting them first!
Be Clear About Your Availability:Since we need someone who can cover shifts, especially on Saturdays, be upfront about your availability. Let us know when you can work so we can see if you're a good fit for our team.
Keep It Professional but Friendly:While we love a casual vibe, remember that this is a job application. Use a friendly tone but keep it professional. Show us your personality while still being respectful and clear.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at Henderson Group
✨Know Your Availability
Make sure you’re clear about your availability for shifts, especially on Saturdays. The employer is looking for flexibility, so be ready to discuss how you can meet their needs while balancing your own schedule.
✨Showcase Your Customer Service Skills
Prepare examples of how you've provided outstanding customer service in the past. Think of specific situations where you went above and beyond to help a customer, as this role is all about putting customers first.
✨Brush Up on Cash Handling Experience
Since cash handling is a key part of the job, be ready to talk about your experience with it. If you’ve worked in retail or any role involving cash transactions, highlight that experience and any relevant skills you have.
✨Familiarise Yourself with Microsoft Office
As back-office administrative tasks are part of the role, having a good working knowledge of Microsoft Office is beneficial. If you have experience using Excel or Word, be prepared to discuss how you’ve used these tools in previous jobs.
