At a Glance
- Tasks: Assist in running the store and provide top-notch customer service.
- Company: Join Henderson Group, Northern Ireland’s leading foodservice provider.
- Benefits: Earn up to £13.10 per hour plus great perks and discounts.
- Other info: Flexible shifts available, with opportunities for growth and development.
- Why this job: Be part of a family-owned company that values teamwork and community.
- Qualifications: No experience needed; just bring your passion and positive attitude!
The predicted salary is between 27100 - 27200 £ per year.
Customer Advisor Up to £13.10 per hour depending on your age & Benefits. Full-time permanent position available at 37.5 hours per week. Availability to cover morning, evening & weekend shifts within the hours of 6:00am – midnight, Monday to Sunday, with a degree of flexibility required. Flexibility to work until midnight will be required for this role. Location EUROSPAR Rathgael Road – 102 Rathgael Road, Bangor, Down, BT19 1RS.
About Henderson Group: We are Northern Ireland’s leading foodservice provider, encompassing Henderson Wholesale, Retail, Foodservice and Property. We employ over 5,500 staff and have been placed 5th in Ulster Business Top 100 Companies 2024. We are Investors in People accredited and family-owned.
Job Overview: Reporting to the Store Management Team, you will assist in the efficient running of the store on a daily basis, ensuring that a high standard of customer service is achieved at all times.
Responsibilities:
- Operate all checkouts accurately, ensuring customer transactions are processed efficiently and in a timely manner.
- Ensure that stock is replenished daily and that the company stock rotation process is followed.
- Merchandise stock effectively to increase sales.
- Make sure that all stock is displayed at the correct price using the corresponding Shelf Edge Label.
- Maintain a high level of customer service within the store at all times.
- Cover the Post Office when required as part of this role.
- Perform any other duties as required for the role.
Skills for Success: No previous retail experience required; training will be provided. Team members with personality, passion, energy and a positive attitude who can make customers smile and provide a great experience.
Values:
- Ambition – We strive to be better and seek new challenges.
- Customer First – We put customers at the heart of everything and support our communities.
- Teamwork – We succeed together and share knowledge and skills.
- Integrity – We are fair, honest, ethical, inclusive and champion diversity.
Benefits: Attractive pay, employee assistance programme, perks offers/discount scheme throughout UK/Ireland, staff discount (grocery/fuel) at SPAR/EUROSPAR Henderson Group company‑owned stores and many more. Our business supports defibrillator installations and school sports days.
Working Hours: Full‑time permanent position at 37.5 hours per week. Availability to cover morning, evening & weekend shifts from 6:00am – midnight, Monday to Sunday, with flexibility required including working until midnight.
Closing Date: Job Posting Closing Date: 11:59pm, Friday 12th June 2026.
Customer Advisor - Rathgael Road in Bangor employer: Henderson Group
Henderson Group is an exceptional employer, offering a supportive and dynamic work environment at our EUROSPAR Rathgael Road location. With a strong commitment to employee development and a family-owned ethos, we provide comprehensive training, attractive pay, and a range of benefits including staff discounts and an employee assistance programme. Join us to be part of a team that values ambition, teamwork, and integrity while serving our community with pride.
StudySmarter Expert Advice🤫
We think this is how you could land Customer Advisor - Rathgael Road in Bangor
✨Tip Number 1
Get to know the company! Research Henderson Group and their values. When you walk into that interview, show us you understand what they stand for and how you can contribute to their mission.
✨Tip Number 2
Practice your customer service skills! Think of scenarios where you can demonstrate your ability to handle different customer situations. We want to see your personality shine through, so be ready to share examples!
✨Tip Number 3
Flexibility is key! Make sure you’re prepared to discuss your availability for those morning, evening, and weekend shifts. Show us you’re ready to jump in whenever needed – it’ll make you stand out!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect with us directly.
We think you need these skills to ace Customer Advisor - Rathgael Road in Bangor
Some tips for your application 🫡
Show Your Personality:We want to see the real you! When writing your application, let your personality shine through. Use a friendly tone and share a bit about what makes you passionate about customer service.
Tailor Your Application:Make sure to customise your application for the Customer Advisor role. Highlight any relevant skills or experiences that align with our values of ambition, teamwork, and putting customers first.
Be Clear and Concise:Keep your application straightforward and to the point. We appreciate clarity, so make sure your sentences are easy to read and get straight to the heart of why you’d be a great fit for us.
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Henderson Group
✨Know the Company
Before your interview, take some time to research Henderson Group. Understand their values, mission, and what makes them a leading foodservice provider in Northern Ireland. This will help you align your answers with their goals and show that you're genuinely interested in being part of their team.
✨Show Your Customer Service Skills
As a Customer Advisor, you'll need to demonstrate your ability to provide excellent customer service. Think of examples from your past experiences where you've gone above and beyond for a customer. Even if you don't have retail experience, any situation where you've helped someone can be relevant!
✨Flexibility is Key
Since the role requires flexibility in working hours, be prepared to discuss your availability during the interview. Highlight your willingness to work mornings, evenings, and weekends, and reassure them that you can adapt to the store's needs.
✨Bring Your Positive Attitude
Henderson Group values personality and energy, so make sure to bring your best self to the interview. Smile, be enthusiastic, and let your passion for customer service shine through. A positive attitude can set you apart from other candidates!
