At a Glance
- Tasks: Create a welcoming atmosphere and deliver top-notch customer service on the forecourt.
- Company: Join Henderson Group, Northern Ireland’s leading foodservice provider with a strong team culture.
- Benefits: Enjoy competitive pay, discounts, and support for a great work-life balance.
- Other info: Flexible part-time hours with opportunities for growth and development.
- Why this job: Be the friendly face that makes customers feel valued and appreciated every day.
- Qualifications: Must be over 18 with a positive attitude and a passion for helping others.
The predicted salary is between 26100 - 27300 € per year.
Job Posting Closing Date: 11:59pm, Tuesday 26th May 2026
Up to £13.10 per hour + benefits. Part‑time position of 10 hours per week. Provide coverage for five shifts per week, between 12:00pm – 4:00pm, Monday to Sunday, with flexibility required.
Location: SPAR Rathmore Road – 10 Rathmore Road, Bangor, Down, BT19 1DL. Candidates must be over 18 to work on the forecourt.
About us: Henderson Group is Northern Ireland’s leading foodservice provider, comprising Henderson Wholesale, Retail, Foodservice and Property. We employ over 5,500 staff and have been placed 5th in Ulster Business Top 100 Companies 2024. We are Investors in People accredited and live our four core values: Ambition, Customer First, Teamwork and Integrity.
Role overview: As a Customer Advisor (Forecourt) you will create a positive first impression for customers, ensuring the forecourt is welcoming and clean, while delivering excellent service.
Responsibilities:
- Comply with health and safety regulations.
- Deliver first‑class customer service outside on the forecourt.
- Maintain high standards by keeping pumps and surrounding areas clean and tidy.
- Complete other duties as required.
Skills for Success:
- Provide great customer service by proactively smiling, greeting, acknowledging and helping customers.
- Have a positive attitude and a love for people.
- Pay attention to detail, ensuring excellent standards are maintained on the forecourt.
- Prioritise tasks to ensure everything you do is right for our customers.
- Be over 18 years old to work on the forecourt.
Values alignment:
- Ambition – We always strive to be better and seek new challenges.
- Customer First – We put customers at the heart of everything and support our communities.
- Teamwork – We succeed together by helping colleagues and sharing knowledge.
- Integrity – We are fair, honest and ethical, treating everyone with dignity and respect, and championing diversity.
Benefits:
- Attractive pay.
- Employee assistance programme.
- Perks offers/discount scheme across the UK/Ireland.
- Staff grocery/fuel discount at SPAR/EUROSPAR Henderson Group company‑owned stores.
- Support for achieving a good work‑life balance.
- Celebration of your success.
Working hours: Part‑time position of 10 hours per week with flexibility. Shortlisted candidates will discuss shift patterns in further detail at interview.
Completed applications must be submitted online by midnight on Tuesday 26th May 2026. Communication on the progress of your application will be made via email and the career site; please check regularly.
Contact: Hightown Avenue Mallusk, Newtownabbey BT36 4RT. Phone +44 (0)28 9034 2733. Email human.resources@henderson-group.com
Customer Advisor Forecourt Attendant - Rathmore Road in Bangor employer: Henderson Group
Henderson Group is an exceptional employer, offering a supportive work environment that prioritises employee well-being and growth. With competitive pay, flexible part-time hours, and a strong commitment to community values, employees can thrive while delivering outstanding customer service at our Rathmore Road location. Join us to be part of a team that values ambition, teamwork, and integrity, all while enjoying unique benefits like staff discounts and an employee assistance programme.
StudySmarter Expert Advice🤫
We think this is how you could land Customer Advisor Forecourt Attendant - Rathmore Road in Bangor
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Henderson Group. Understand their values like 'Customer First' and 'Teamwork'. This will help you show that you're not just another candidate, but someone who truly aligns with their mission.
✨Tip Number 2
Practice makes perfect! Role-play common interview questions with a friend or in front of the mirror. Focus on how you can demonstrate your customer service skills and positive attitude, which are key for the Customer Advisor role.
✨Tip Number 3
Dress the part! Even though it’s a forecourt position, showing up smartly dressed can make a great first impression. It shows you care about the job and respect the interview process.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen. Plus, you’ll find all the details you need about the role and the company. Don’t miss out on this opportunity!
We think you need these skills to ace Customer Advisor Forecourt Attendant - Rathmore Road in Bangor
Some tips for your application 🫡
Show Your Customer Service Skills:Make sure to highlight your experience in customer service. We want to see how you create a welcoming atmosphere and ensure customers feel valued. Share specific examples of how you've gone above and beyond for customers in the past!
Keep It Clean and Tidy:Since maintaining cleanliness is key for this role, mention any relevant experience you have with keeping spaces tidy. We love candidates who pay attention to detail, so don’t shy away from sharing how you keep things organised and presentable.
Be Flexible and Positive:Flexibility is important for this position, so let us know about your availability and willingness to adapt. A positive attitude goes a long way, so share how you maintain a cheerful demeanour even during busy times!
Apply Through Our Website:We encourage you to submit your application through our website. It’s the best way for us to receive your details and ensures you’re considered for the role. Don’t forget to check your email regularly for updates on your application status!
How to prepare for a job interview at Henderson Group
✨Know the Company
Before your interview, take some time to research Henderson Group. Understand their values like Ambition, Customer First, Teamwork, and Integrity. This will help you align your answers with what they stand for and show that you're genuinely interested in being part of their team.
✨Showcase Your Customer Service Skills
As a Customer Advisor, you'll need to demonstrate excellent customer service skills. Prepare examples from your past experiences where you went above and beyond for customers. Highlight your ability to smile, greet, and assist customers effectively, as this is crucial for making a positive first impression.
✨Dress the Part
Even though it's a forecourt position, dressing smartly can make a great impression. Opt for clean, tidy attire that reflects professionalism. This shows that you respect the opportunity and are serious about the role.
✨Prepare Questions
At the end of the interview, you'll likely have the chance to ask questions. Prepare thoughtful questions about the role, team dynamics, or company culture. This not only shows your interest but also helps you determine if the job is the right fit for you.
