Team Leader - Banbridge Dromore Road

TEAM LEADER

£14.63 per hour & great benefits. Full time position 42.5 hours per week (5 out of 7 days) working within the opening hours of the store, Monday to Sunday, 6am to midnight with full flexibility required.

About Henderson Group

At Henderson Group, we are proud to be Northern Ireland’s leading foodservice provider. Our group encompasses Henderson Wholesale, Henderson Retail, Henderson Foodservice and Henderson Group Property. We employ over 6,000 staff and have been placed 3rd in Ulster Business Top 100 Companies 2025.

We're a family‑owned team that cares about our people and the community in which we live. Our leaders care about employees and our employees succeed together and celebrate the success of others. We are interested in your aspirations, interests and skills and we strive to support and inspire you to do well.

Henderson Retail is the largest organisation to be awarded Investors in People Platinum in Northern Ireland. The IIP framework recognises people management excellence and our commitment to investment in people. Our brand includes SPAR, EUROSPAR and ViVOXtra. Our dedicated store teams are award winning, including accolades such as ‘Independent Retail Chain of the Year’ at The Grocer Gold Awards 2024.

A Look into the Role

Reporting to the Assistant Manager and/or Store Manager you will help to lead the store team to provide a shopping experience that exceeds our customers’ expectations and makes a difference in the local community.

Responsibilities

• Alongside the Assistant Manager and/or Store Manager – lead the store team to follow store policies, standards and practices.
• Take responsibility for the store in the absence of other leaders (includes keyholder responsibility).
• Be a positive role model to the team and represent our values of Ambition, Customer First, Teamwork and Integrity.
• Train, manage the workload and support your team, whilst being hands on in store – ensuring you work together to achieve the right resources in the right place at the right time to deliver the best customer experience.
• Support the Store Manager to maximise store performance which includes understanding and implementing the store plan and priorities.
• Alongside the store team, actively promote and get involved in initiatives to support the local community.
• Cover the Post Office when required and obtain a P250 Post Office check from the successful candidate.

Skills for Success

• Must be aged 18 years or over and have previous store retail experience, with at least 6 months at a supervisory level leading a team in a customer‑focused environment.
• Natural ability to listen, interact and communicate with customers and team members.
• Target driven to help the store achieve its business plans/priorities and focused on continuous improvement.
• Ability to inspire everyone to do their best for each other and the customer.

Are we right for you?

As part of this role it will be important that you feel aligned with the values that we live and work by.

Ambition – we always strive to be better, seek new challenges and look for ways to do things better.

Customer First – we provide exceptional service, put customers at the heart of everything and support our communities.

Teamwork – we succeed together, help colleagues succeed and share our knowledge and skills.

Integrity – we are fair, honest and ethical, treat everyone with dignity and respect, and champion diversity.

The Reward

The impact you can make with Henderson Group goes far beyond your day to day. You will be part of a business supporting defibrillator installations and school sports days. In the last year Henderson Group staff and retail stores raised over £1 million for charity partners.

We will help you to feel proud of what you do and achieve. We will be here to celebrate your success.

Our business has been recognised externally for delivering excellence in employment. We value employee development and heavily invest in our people.

• Market competitive salary
• Employee assistance programme
• Social club
• Discount scheme throughout UK/Ireland
• Staff discount on grocery/fuel at SPAR/EUROSPAR Henderson Group company‑owned stores
• Many more

Working Hours

Full time position 42.5 hours per week (5 out of 7 days) within the opening hours of the store, Monday to Sunday, 6am to midnight with full flexibility required. Opening and closing and weekend shifts will be expected as part of the role. Shortlisted candidates will have the opportunity to discuss working hours and shift patterns in further detail at interview.