At a Glance
- Tasks: Lead a dynamic store team to deliver exceptional customer experiences.
- Company: Join Henderson Group, Northern Ireland’s top foodservice provider with a family-oriented culture.
- Benefits: Enjoy competitive pay, discounts, and a supportive work environment.
- Other info: Flexible hours with opportunities for career growth and personal development.
- Why this job: Make a real impact in your community while developing your leadership skills.
- Qualifications: Must be 18+, with retail experience and a passion for teamwork.
The predicted salary is between 30000 - 40000 £ per year.
£14.63 per hour & great benefits
Full‑time position at 37.5 hours per week, working within the opening hours of the store, Monday to Sunday, 6:30am to 11:00pm, with degree flexibility required. Please note, opening, closing and weekend shifts will be expected.
Location: SPAR/FOODMARKET (Moyle Road) – 60 Moyle Road, Ballycastle, Co. Antrim, BT54 6LG
About the Company:
Henderson Group are proud to be Northern Ireland’s leading foodservice provider. Our group encompasses Henderson Wholesale, Henderson Retail, Henderson Foodservice and Henderson Group Property. We employ over 5,500 staff and have been placed 5th in Ulster Business Top 100 Companies 2024. We’re an Investors in People accredited, family‑owned group, and our culture is lived out through our four core values – Ambition, Customer First, Teamwork and Integrity.
A Look into the Role:
Reporting to the Assistant Manager and/or Store Manager you will help to lead the store team to provide a shopping experience that exceeds our customers’ expectations and makes a difference in the local community. As Team Leader you will:
- Alongside the Assistant Manager and/or Store Manager - leading the store team to follow store policies, standards and practices.
- Taking responsibility for the store in the absence of other leaders (includes keyholder responsibility).
- Be a positive role model to the team and represent our values of Ambition, Customer First, Teamwork and Integrity.
- Train, manage the workload and support your team, whilst being hands on in store - ensuring you work together to achieve the right resources in the right place at the right time to deliver the best customer experience.
- Support the Store Manager to maximise store performance which includes understanding and implementing the store plan and priorities.
- Alongside the store team, actively promote and get involved in initiatives to support the local community.
- You may be required to cover the Post Office when required as part of this role.
Skills for Success:
Joining us as Team Leader, the minimum criteria you’ll need is:
- You must be aged 18 years or over (for store legislative requirements) along with previous store retail experience, of which at least 6 months have been at a supervisory level leading a team of people in a customer‑focused environment.
- A natural ability to listen, interact and communicate with customers and team members.
- Target driven to help the store achieve their business plans/priorities and be focused on continuous improvement.
- Be able to inspire everyone to do their best for each other and the customer.
Are we right for you?
As part of this role, it will be important that you feel aligned with the values that we live and work by:
- Ambition – We always strive to be better. We seek new challenges and look for ways to do things better.
- Customer First – We provide exceptional service. We put customers at the heart of everything and support our communities.
- Teamwork – We succeed together. We help colleagues to succeed, and we share our knowledge and skills.
- Integrity – We are fair, honest and ethical. We treat everyone with dignity and respect. We are inclusive and champion diversity.
The Reward:
The impact you can make with Henderson Group goes far beyond your day to day. You will be part of a business supporting defibrillator installations and school sports days. You will have the balance necessary to enjoy your job and your life. We will help you to feel proud of what you do and achieve. And we will be here to celebrate your success. Our business has been recognised externally for delivering excellence in employment. We value employee development and heavily invest in our people. Benefits include attractive pay, employee assistance programme, discount scheme throughout UK/Ireland, staff discount (grocery/fuel) at SPAR/EUROSPAR Henderson Group company‑owned stores and many more.
Working Hours:
Full‑time position at 37.5 hours per week, working within the opening hours of the store, Monday to Sunday, 6:30am to 11:00pm, with degree flexibility required. Please note, opening, closing and weekend shifts will be expected.
Job Posting Closure:
Job Posting Closing Date: 11.59pm, Sunday 21st June 2026
Contact:
Hightown Avenue Mallusk, Newtownabbey BT36 4RT +44 (0)28 9034 2733 human.resources@henderson-group.com
Team Leader - Moyle Road in Ballycastle employer: Henderson Group
Henderson Group is an exceptional employer, recognised for its commitment to employee development and community engagement. With a strong focus on teamwork, integrity, and customer service, employees enjoy a supportive work culture that values ambition and continuous improvement. Located in Ballycastle, the role of Team Leader offers competitive pay, flexible working hours, and numerous benefits, including staff discounts and an employee assistance programme, making it a rewarding place to build a career.
StudySmarter Expert Advice🤫
We think this is how you could land Team Leader - Moyle Road in Ballycastle
✨Tip Number 1
Get to know the company culture! Before your interview, check out Henderson Group's values and think about how you can demonstrate Ambition, Customer First, Teamwork, and Integrity in your responses. This will show them you're a great fit for the team.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a friend or in front of the mirror. Focus on your previous supervisory experience and how you've led teams in a customer-focused environment. Confidence is key!
✨Tip Number 3
Dress the part! Make sure you look smart and professional for your interview. First impressions matter, and showing that you take the opportunity seriously can set you apart from other candidates.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows your enthusiasm for the role and keeps you fresh in their minds. Plus, it’s a great chance to reiterate why you’d be a fantastic Team Leader!
We think you need these skills to ace Team Leader - Moyle Road in Ballycastle
Some tips for your application 🫡
Show Your Passion:When writing your application, let your enthusiasm for the role shine through! We want to see how much you care about providing exceptional customer service and leading a team. Share specific examples of how you've embodied our values of Ambition, Customer First, Teamwork, and Integrity in your previous roles.
Tailor Your CV:Make sure your CV is tailored to the Team Leader position. Highlight your supervisory experience and any achievements that demonstrate your ability to lead a team in a customer-focused environment. We love seeing how you've made a difference in your past roles!
Be Clear and Concise:Keep your application clear and to the point. Use bullet points where possible to make it easy for us to read. We appreciate straightforward communication, so avoid jargon and focus on what makes you a great fit for the role.
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re serious about joining our team at Henderson Group!
How to prepare for a job interview at Henderson Group
✨Know the Company Values
Before your interview, take some time to familiarise yourself with Henderson Group's core values: Ambition, Customer First, Teamwork, and Integrity. Think of examples from your past experience that demonstrate how you embody these values, as this will show your alignment with their culture.
✨Showcase Your Leadership Skills
As a Team Leader, you'll need to inspire and manage a team. Prepare specific examples of how you've successfully led a team in a retail environment. Highlight any challenges you faced and how you overcame them, as well as how you motivated your team to achieve targets.
✨Prepare for Scenario Questions
Expect scenario-based questions during your interview. For instance, you might be asked how you would handle a difficult customer or manage a conflict within your team. Practise your responses to these types of questions, focusing on your problem-solving skills and customer service approach.
✨Demonstrate Community Engagement
Henderson Group values community involvement, so be ready to discuss any initiatives you've been part of that support local communities. Whether it's charity work or local events, showing your commitment to making a difference can set you apart from other candidates.
