Assistant Manager TLNT1_NI

At Henderson Group, we are proud to be Northern Ireland's leading foodservice provider. Our group encompasses Henderson Wholesale, Henderson Retail, Henderson Foodservice and Henderson Group Property. We employ over 6,000 staff and have been placed 3rd in Ulster Business Top 100 Companies 2025. We're a family-owned team that cares about our people and the community in which we live.

Our leaders care about employees and our employees succeed together and celebrate the success of others. We are interested in your aspirations, interests and skills and we strive to support and inspire you to do well. At Henderson Retail, we're an Investors in People Platinum accredited employer. We're the biggest in the market and continuing to grow with new store openings and current store expansions.

We currently operate over 100 retail stores in NI and have exciting plans to expand further in the near future. We are looking for talented individuals to join us at Assistant Store Manager level as part of our growth campaign. Successful candidates will have the opportunity to secure a position in NI. If you're passionate about retail and serviced food and want to work for the best, there's never been a better time to join us!

As an Assistant Manager, you will be responsible for leading a team alongside the Store Manager and you will deputise for them in their absence. Our store management team are dedicated SPAR and EUROSPAR brand ambassadors leading from the front and accountable for the day-to-day running, management and performance of the store. The best managers take real pride in running outstanding stores, and are determined to turn every customer's visit into a great experience.

You’ll uphold high standards while driving sales and other KPIs, and managing costs. You’ll strive to achieve excellent retail standards, and lead the team from recruitment, onboarding, training and ongoing development. You’ll lead by example as these roles are about inspiring your team to deliver the highest level of customer service whilst ensuring they are happy, motivated, well trained and feel proud of their role within the local community.

If you thrive on achieving excellent retail results and love being at the heart of the community, you’ll love life in a company-owned store at Henderson Retail. You will be required to cover the Post Office and Food to Go when required as part of this role.

Joining us as Assistant Manager, the minimum criteria you’ll need is:

• Minimum of 2 years experience of leading and developing a team within a fast-paced retail or quick service food environment.
• Brilliant time management, delegation and problem-solving skills.
• Excellent written and verbal communication skills.
• To be competent in the use of IT packages including Microsoft office and retail technology systems.
• Total customer focus, passionate about local community retailing along with the ability to motivate and inspire others to deliver the best possible service.

It would be desirable if you have:

• Ability to demonstrate experience of effectively managing targets and controlling costs.
• Previous experience and demonstrated performance within the NI food convenience retail sector.

As part of this role, it will be important that you feel aligned with the values that we live and work by:

• Ambition: We always strive to be better. We seek new challenges and look for ways to do things better.
• Customer First: We provide exceptional service. We put customers at the heart of everything and support our communities.
• Teamwork: We succeed together. We help colleagues to succeed, and we share our knowledge and skills.
• Integrity: We are fair, honest and ethical. We treat everyone with dignity and respect. We are inclusive and champion diversity.

We’re a Platinum Accredited Investors in People organisation and we provide a range of fantastic benefits to include competitive salary, annual performance related bonus, pension scheme, healthcare plan, Kingsbridge diamond membership, life assurance, employee assistance programme, social club, discount scheme throughout UK/Ireland, staff discount (grocery/fuel) at SPAR/EUROSPAR Henderson Group company-owned stores and many more benefits.

These are full-time positions working 42.5 hours per week and the role requires a flexible approach to hours of work in line with delivering the very best service experience for our customers.

We are an equal opportunities employer.