At a Glance
- Tasks: Assist in running the store, ensuring top-notch customer service and stock management.
- Company: Join Henderson Group, Northern Ireland’s leading foodservice provider with a family-owned culture.
- Benefits: Earn up to £13.10 per hour, enjoy staff discounts, and access employee assistance programmes.
- Other info: Flexible hours, great career growth, and a chance to impact your community.
- Why this job: Make customers smile while gaining valuable experience in a supportive team environment.
- Qualifications: No prior retail experience needed; just bring your passion and positive attitude!
The predicted salary is between 13 - 13 € per hour.
Temporary Positions (Store, up to 6 months) Working 8 hours per week with availability 6 am to midnight, Monday to Sunday. Flexibility within store opening hours is essential. Pay: up to £13.10 per hour, depending on age and benefits.
Who are we? Henderson Group is Northern Ireland’s leading foodservice provider. The group includes Henderson Wholesale, Henderson Retail, Henderson Foodservice, and Henderson Group Property. We employ over 5,500 staff and were ranked 5th in Ulster Business Top 100 Companies 2024. We are family‑owned, Investors in People accredited, and live our core values: Ambition, Customer First, Teamwork, Integrity.
A look into the role: Reporting to the Store Management Team, you will assist in the efficient running of the store on a daily basis, ensuring high standards of customer service are achieved at all times. As Customer Advisor you will be required to:
- Work with the Customer Advisors in our Fresh/Produce Department
- Operate all checkouts accurately, ensuring customer transactions are processed efficiently and in a timely manner
- Ensure that stock is replenished daily while complying with the company stock rotation process
- Ensure that stock is effectively merchandised to enhance sales
- Make sure that all stock is displayed at the correct price using the corresponding Shelf Edge Label
- Actively ensure that a high level of customer service is achieved and maintained within the store at all times
- May be required to cover the Post Office when necessary as part of the role
- Any other duties as required for the role.
Skills for Success: Don’t worry if you have no previous retail experience – we’ll provide full training. Looking for team members with personality, passion, energy, and a positive attitude who know how to make our customers smile and provide the best experience within our Fresh/Produce department. Applicants should note that based on the response, the company may increase the shortlisting criteria.
Are we right for you?
- Ambition – We always strive to be better, looking for new challenges and ways to do things better
- Customer First – We provide exceptional service, putting customers at the heart of everything and supporting our communities
- Teamwork – We succeed together, helping colleagues succeed and sharing knowledge and skills
- Integrity – We are fair, honest, and ethical, treating everyone with dignity and respect, and championing diversity
The Reward: The impact you can make extends far beyond your day‑to‑day work. You will become part of a business supporting defibrillator installations and school sports days. We strive to give you the balance necessary to enjoy your job and life, and we celebrate your success. Benefits include attractive pay, employee assistance programme and staff discount (grocery/fuel) at SPAR/EUROSPAR Henderson Group company‑owned stores, and many more.
Shortlisted candidates will have the opportunity to discuss working hours and shift patterns in further detail at interview. Completed applications must be submitted online by midnight on Wednesday 20 May 2026. Communication on the progress of your application will be made via email and the career site; please check regularly.
Customer Advisor - Ardglass employer: Henderson Group
Henderson Group is an exceptional employer, offering a supportive and dynamic work environment in Ardglass. With a strong focus on employee growth and community involvement, we provide comprehensive training for all new team members, ensuring that everyone can thrive regardless of their previous experience. Our family-owned culture promotes teamwork, integrity, and ambition, while our attractive benefits package, including competitive pay and staff discounts, makes us a rewarding place to work.
StudySmarter Expert Advice🤫
We think this is how you could land Customer Advisor - Ardglass
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Henderson Group. Understand their values and what they stand for. This will help you connect with the team and show that you're genuinely interested in being part of their family.
✨Tip Number 2
Practice makes perfect! Think about common interview questions and rehearse your answers. Focus on how your personality and passion align with their customer-first approach. We want to see that you can bring energy and a positive attitude to the role!
✨Tip Number 3
Be flexible and show it! Since the role requires availability from 6 am to midnight, highlight your flexibility during the interview. Let them know you’re ready to adapt to their needs and work as part of a team to keep things running smoothly.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re tech-savvy and ready to embrace the digital side of retail. Don’t forget to check your email regularly for updates on your application!
We think you need these skills to ace Customer Advisor - Ardglass
Some tips for your application 🫡
Show Your Personality:We want to see the real you! When writing your application, let your personality shine through. Use a friendly tone and share why you're passionate about customer service and working in a team.
Tailor Your Application:Make sure to customise your application for the Customer Advisor role. Highlight any relevant experience or skills that align with our core values like teamwork and customer-first attitude. We love seeing how you fit into our family!
Be Clear and Concise:Keep your application straightforward and to the point. We appreciate clarity, so avoid jargon and make sure your key points stand out. This helps us quickly see why you’d be a great addition to our team.
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way to ensure we receive it and can keep you updated on your progress. Plus, it shows you’re keen to join us at Henderson Group!
How to prepare for a job interview at Henderson Group
✨Know the Company
Before your interview, take some time to research Henderson Group. Understand their core values like Ambition, Customer First, Teamwork, and Integrity. This will help you align your answers with what they stand for and show that you're genuinely interested in being part of their team.
✨Show Your Customer Service Skills
As a Customer Advisor, you'll need to demonstrate your ability to provide exceptional service. Think of examples from your past experiences where you've gone above and beyond for a customer. Be ready to share these stories during the interview to highlight your passion for making customers smile.
✨Flexibility is Key
Since the role requires availability from 6 am to midnight, be prepared to discuss your flexibility regarding working hours. Show that you're willing to adapt to the store's needs and can handle various shifts, which is crucial for this position.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the training process, team dynamics, or how success is measured in the role. This not only shows your interest but also helps you determine if the company culture is the right fit for you.
