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For Companies At a Glance
- Tasks: Manage daily operations of the Post Office and ensure excellent customer service.
- Company: Join Henderson Group, Northern Ireland's leading foodservice provider with a family-oriented culture.
- Benefits: Earn £13.94 per hour, enjoy discounts, and access employee assistance programmes.
- Why this job: Make a real impact in your community while developing your leadership skills.
- Qualifications: Customer-focused with cash handling experience and strong communication skills.
- Other info: Flexible working hours and opportunities for career growth in a supportive environment.
The predicted salary is between 29000 - 35000 £ per year.
This job is brought to you by Jobs/Redefined, the UK's leading over-50s age inclusive jobs board.
£13.94 per hour & great benefits. Full-time position available at 40 hours per week, working within the hours of Monday - Saturday, 9.00am-5.30pm, with a degree of flexibility required.
EUROSPAR Ballyhackamore 276 Upper Newtownards Road, Belfast, Down, BT4 3EU
Who are we?
Henderson Group are proud to be Northern Ireland's leading foodservice provider. Our group encompasses Henderson Wholesale, Henderson Retail, Henderson Foodservice and Henderson Group Property. We employ over 5,500 staff and have been placed 5th in Ulster Business Top 100 Companies 2024. We're an Investors in People accredited, family‑owned group, and our culture is lived out through our four core values— Ambition, Customer First, Teamwork and Integrity.
A look into the role
Reporting to the Store Management Team, you will be responsible for the efficient running of the Post Office daily, ensuring that a high standard of customer service is achieved at all times.
Responsibilities
- Maximise sales and profit, and minimise loss, by carrying out allocated tasks in order to contribute to the continuous improvement of the Post Office and its staff.
- Serve customers according to the company procedures on customer satisfaction, leading in the successful daily operation of the Post Office branch.
- Handle & Balance cash accurately.
- Complete administration duties as required.
- Ensure an outstanding level of customer care at all times.
- Travel to other Post Office branches may be required as part of the job role.
- Complete other duties as required for the role.
Skills for Success
- The ideal candidate will be customer focused with the ability to lead a team as well as possess excellent written and verbal communication skills.
- Cash handling experience.
- Previous experience in sales/active selling as well as working towards sales targets.
- Back office administrative experience.
Desirable Criteria
- A good standard of education.
- Working knowledge of Microsoft Office package.
Applicants should note that based on the response, the company may increase the shortlisting criteria.
Are we right for you?
As part of this role, it will be important that you feel aligned with the values that we live and work by.
- Ambition - We always strive to be better. We seek new challenges and look for ways to do things better.
- Customer First - We provide exceptional service. We put customers at the heart of everything and support our communities.
- Teamwork - We succeed together. We help colleagues to succeed, and we share our knowledge and skills.
- Integrity - We are fair, honest and ethical. We treat everyone with dignity and respect. We are inclusive and champion diversity.
The Reward
The impact you can make with Henderson Group goes far beyond your day to day. You will be part of a business supporting defibrillator installations and school sports days. You will have the balance necessary to enjoy your job and your life. We will help you to feel proud of what you do and achieve. And we will be here to celebrate your success. Our business has been recognised externally for delivering excellence in employment. We value employee development and heavily invest in our people.
Benefits include attractive pay, employee assistance programme, discount scheme throughout UK/Ireland, staff discount (grocery/fuel) at SPAR/EUROSPAR Henderson Group company-owned stores and many more.
Working Hours
Full‑time position available at 40 hours per week, working within the hours of Monday - Saturday, 9.00am-5.30pm, with a degree of flexibility required. Short‑listed candidates will have the opportunity to discuss working hours and shift patterns in further detail at interview.
Completed applications must be submitted online by midnight on Thursday 22nd January 2026. Communication on the progress of your application will be made via email and the career site, therefore please check regularly.
We are an equal opportunities employer.
Post Office Manager Mains (L2) - Ballyhackamore PO in Antrim employer: Henderson Group
Contact Detail:
Henderson Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Post Office Manager Mains (L2) - Ballyhackamore PO in Antrim
✨Tip Number 1
Network like a pro! Reach out to friends, family, or even former colleagues who might have connections in the Post Office or retail sector. A personal recommendation can make all the difference in landing that interview.
✨Tip Number 2
Prepare for the interview by researching Henderson Group and their values. Show them you’re not just another candidate; you’re someone who aligns with their ambition, customer-first approach, and teamwork spirit.
✨Tip Number 3
Practice your cash handling skills and customer service scenarios. Be ready to demonstrate how you would handle various situations in the Post Office. Confidence in these areas will impress the hiring team!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re serious about joining the Henderson Group family.
We think you need these skills to ace Post Office Manager Mains (L2) - Ballyhackamore PO in Antrim
Some tips for your application 🫡
Show Your Customer Focus: Make sure to highlight your customer service skills in your application. We want to see how you put customers first and ensure their satisfaction, as this is key for the Post Office Manager role.
Demonstrate Teamwork: We value teamwork here at Henderson Group, so share examples of how you've successfully worked with others in previous roles. This will show us that you can lead a team effectively and contribute to our collaborative culture.
Be Clear and Concise: When writing your application, keep it clear and to the point. Use straightforward language and make sure to address all the key responsibilities and skills mentioned in the job description. We appreciate clarity!
Apply Through Our Website: Don’t forget to submit your application through our website before the deadline! This ensures we receive your application directly and can process it efficiently. Plus, it’s the best way to stay updated on your application status.
How to prepare for a job interview at Henderson Group
✨Know the Company Values
Before your interview, take some time to understand Henderson Group's core values: Ambition, Customer First, Teamwork, and Integrity. Think of examples from your past experiences that demonstrate how you embody these values, as this will show your alignment with their culture.
✨Prepare for Customer Service Scenarios
As a Post Office Manager, you'll need to excel in customer service. Prepare for situational questions by thinking about times you've handled difficult customers or improved service standards. Use the STAR method (Situation, Task, Action, Result) to structure your responses.
✨Showcase Your Cash Handling Skills
Since cash handling is a key part of the role, be ready to discuss your experience with managing cash accurately. You might want to prepare specific examples where you successfully balanced cash or implemented processes to minimise loss.
✨Demonstrate Team Leadership
Highlight your leadership skills by sharing experiences where you led a team or contributed to teamwork. Discuss how you motivate others and ensure everyone works towards common goals, as this aligns with the teamwork value of the company.
