At a Glance
- Tasks: Support our retail operations team with administrative tasks and data management.
- Company: Join a leading retail company with a focus on teamwork and integrity.
- Benefits: Enjoy competitive pay, healthcare, discounts, and a contributory pension scheme.
- Other info: Perfect for students seeking flexible hours and career growth opportunities.
- Why this job: Gain valuable experience in a dynamic environment while working part-time.
- Qualifications: GCSE Maths and English at Grade C or above; strong MS Office skills.
The predicted salary is between 24000 - 28000 £ per year.
Administrative Assistant (Temporary, up to 6 months) Henderson Retail – Retail Operations
30 Hour week 8.45am-2.45pm, Monday-Friday On-site – Head Office
A look into the role
Working alongside our retail operations team, commercial team and loss prevention colleagues, you will:
- Process, maintain and record redeemable coupons for retail stores, returning to designated suppliers within the designated time.
- Deal with queries from retail stores, suppliers, and internal departments regarding the effective and accurate processing/redemption of coupons.
- Liaise with retail stores to request information and assist in completion of fuel loss queries.
- Complete written correspondence with the DVLA to follow up on fuel loss from retail stores.
- Input data and information into the computer database.
- Maintain and update files on system to ensure they are up to date and compliant.
- File information in adherence to data protection regulations and procedures.
- Perform administrative duties including answering calls, dealing with queries and taking messages, taking customer payments on SAGE, scanning, photocopying, filing and document management (paper and online systems).
Skills for Success
Joining us as an Administrative Assistant the minimum criteria you’ll need is:
- A good standard of education, including GCSE Maths and English at Grade C or above, or equivalent.
- Strong working knowledge of MS Office, particularly Word and Excel.
The attributes you’ll need include:
- Ability to complete work accurately and on time, with excellent organisational skills.
- Strong analytical and problem‑solving skills, with attention to detail.
It is desirable if you have:
- Previous experience working in an office/administrative role.
- An understanding of GDPR (Data Protection Regulations).
- Experience working in a confidential environment.
Are we right for you?
As part of this role, it will be important that you feel aligned with the values that we live and work by.
- Ambition – We always strive to be better.
- Customer First – We provide exceptional service.
- Teamwork – We succeed together.
- Integrity – We are fair, honest and ethical.
The Reward
Benefits include a market competitive salary, contributory pension scheme, healthcare, life assurance, employee assistance programme, social club, discount scheme throughout UK/Ireland, staff discount (grocery/fuel) at SPAR/EUROSPAR Henderson Group company‑owned stores and many more.
This is a part-time, temporary position working 30 hours per week for up to 6 months. Working hours are 8.45am to 2.45pm, Monday to Friday.
External candidates will be appointed on a fixed‑term contract for this period. Internal candidates may be considered on a secondment basis, subject to the appropriate approvals.
Job Posting Closing Date: 11:59pm, Tuesday 14th July 2026. Completed applications must be submitted online by midnight on Tuesday 14th July 2026.
Hightown Avenue Mallusk, Newtownabbey BT36 4RT +44 (0)28 9034 2733 human.resources@henderson-group.com
Administrative Assistant (Temporary) - Retail Operations employer: Henderson Group
Henderson Retail is an excellent employer that values ambition, teamwork, and integrity, creating a supportive work culture where employees can thrive. With competitive benefits including a contributory pension scheme, healthcare, and staff discounts, this temporary Administrative Assistant role offers a unique opportunity to gain valuable experience in a collaborative environment at our Head Office in Newtownabbey. We are committed to employee growth and provide a platform for you to develop your skills while contributing to our mission of exceptional customer service.
StudySmarter Expert Advice🤫
We think this is how you could land Administrative Assistant (Temporary) - Retail Operations
✨Get Your Foot in the Door Early
In retail, many temporary roles pop up during peak seasons, like Christmas or summer sales. Keep an eye on the calendars for these spikes and start scouting for opportunities a bit in advance. We can even help you stay sharp on your search!
✨Utilise Local Connections
Visit local shops in person and chat with managers about potential temporary openings. Many retail positions are filled by word-of-mouth, so don’t underestimate the power of a good conversation while you grab a coffee or do your weekly shopping!
✨Show Off Your Availability
Retail managers love flexibility! Make sure to highlight your availability in a casual chat or when you apply through our website. The more open you are to work varied shifts, the more likely they are to bring you on board—especially for temporary gigs!
✨Be Ready for On-the-Spot Interviews
When you walk into a shop, be prepared for the possibility of an on-the-spot interview. Dress comfortably but smartly, have a few key points about your experience ready, and be enthusiastic. Remember, it’s all about making that positive first impression!
We think you need these skills to ace Administrative Assistant (Temporary) - Retail Operations
Some tips for your application 🫡
Show Off Your Customer Service Skills:In retail, customer service is key! Make sure your CV highlights any relevant experience you've got, whether it’s casual jobs or volunteer work. Employers want to see that you can interact well with customers, so think about any instances where you've gone the extra mile to help someone out.
Flexibility Is Your Best Friend:Since this is a temporary position, you should emphasise your flexibility in your application. Mention your availability clearly in your cover letter and CV—employers love knowing they can rely on you to work varied hours, especially during busy periods!
Keep It Short and Sweet:For temporary roles, we don’t need an essay! Keep your CV and cover letter concise, focusing on the most relevant experiences and skills. Highlight any specific retail achievements, like sales targets met or product knowledge that demonstrates your eagerness to dive straight in.
Tailor Your Application to Henderson Group:Don’t forget to personalise your application for Henderson Group! Take a look at their values and product range, and if you’ve had previous experience with similar brands, mention that. It shows you’re genuinely interested in the role and have a good understanding of what they do.
How to prepare for a job interview at Henderson Group
✨Show Off Your Customer Service Skills
In retail, it's all about customer interaction, so be ready to share examples of how you've handled tough customer situations. We recommend thinking through a couple of scenarios before the interview where you went above and beyond to help a customer, as these can really make you stand out.
✨Brush Up on Product Knowledge
Temporary roles often have a steep learning curve because you'll need to pick up product knowledge fast. Take some time to familiarise yourself with the main products or services that Henderson Group offers, and if possible, try to understand their current promotions. It’ll give you the edge to engage customers effectively.
✨Flexibility is Key
Being in a temporary retail role means you may need to adapt quickly to different tasks or shifts. Be prepared to highlight your flexibility and willingness to take on varied responsibilities during the interview. Think of examples where you've had to juggle multiple tasks at once – that’ll show you're a great fit for the dynamic retail environment.
✨Demonstrate Team Spirit
Since retail roles often require collaboration, be ready to showcase your teamwork skills. Share experiences where you worked well with colleagues, especially in fast-paced situations. This will underline your ability to slot into the team at Henderson Group and contribute positively during your temporary stint.
