Service Desk Team Lead (Contract) in York

Service Desk Team Lead (Contract) in York

York Full-Time 50000 - 55000 £ / year (est.) No working from home possible
Henderson Brown

At a Glance

  • Tasks: Lead engineering teams to maintain and improve machinery and infrastructure in a fast-paced environment.
  • Company: Join a leading FMCG manufacturer in York with a focus on innovation and quality.
  • Benefits: Competitive salary up to £55k, Monday to Friday shifts, and opportunities for professional growth.
  • Other info: Dynamic role with a focus on continuous improvement and team development.
  • Why this job: Make a real impact by driving engineering performance and mentoring the next generation of engineers.
  • Qualifications: Experience in FMCG or food manufacturing, strong mechanical and electrical skills, and relevant engineering qualifications.

The predicted salary is between 50000 - 55000 £ per year.

This is an excellent opportunity for a Lead Engineer to join an FMCG Manufacturer in York, to ensure effective care of the machinery, services, utilities and infrastructure of the site. You will also be responsible for driving engineering performance, reliability and continuous improvement across the site.

Responsibilities:

  • Coordinate and execute the Planned Preventative Maintenance program, ensuring all engineering tasks are completed efficiently to maximise equipment reliability and uptime.
  • Deliver the site engineering maintenance strategy, driving continuous improvement initiatives to enhance productivity, quality standards, and overall operational performance.
  • Provide technical support for fault-finding activities, both on-site and remotely, ensuring rapid resolution of issues affecting production or engineering systems.
  • Ensure full compliance with health, safety, food safety, and legal requirements, implementing safe systems of work and maintaining a safe environment.
  • Manage engineering assets including stores, contractors, permits to work, and multi-skilled engineering teams while controlling budgets effectively and meeting targets.
  • Support and lead engineering projects across full lifecycle, including planning, execution, reporting, and ensuring delivery aligns with business objectives and timelines.
  • Train, mentor, and develop engineering team members and apprentices, facilitating knowledge transfer and building team capability while supporting business continuity and flexibility.

Requirements:

  • Proven experience within FMCG or food manufacturing environments.
  • Experience in a similar role, such as engineering team leader, engineering supervisor, maintenance lead, engineering shift manager, maintenance supervisor.
  • Strong mechanical and electrical engineering skills with dual-skilled capability, supported by hands-on experience in maintenance and fault-finding activities.
  • Relevant qualifications such as NVQ Level 3, City & Guilds, or ONC/HNC in engineering, plus completed advanced or food engineering apprenticeship.
  • Knowledge of food safety standards including HACCP, BRC compliance, and Level 3 Food Safety certification within a regulated manufacturing environment.
  • Health and safety qualifications such as IOSH, NEBOSH, or ROSPA, with strong understanding of statutory, legal, and compliance requirements.
  • Demonstrated analytical thinking, problem-solving capability, and experience conducting root cause analysis to eliminate recurring engineering or operational issues.
  • Strong communication and leadership skills, with ability to mentor teams, transfer knowledge, and drive continuous improvement initiatives across engineering operations.
  • Experience developing apprentices would be a big advantage.

Service Desk Team Lead (Contract) in York employer: Henderson Brown

Join a leading FMCG manufacturer in York, where you will be part of a dynamic team dedicated to engineering excellence and continuous improvement. Our supportive work culture fosters employee growth through training and mentorship, ensuring that you can develop your skills while contributing to the success of our operations. With a focus on safety and compliance, we offer a rewarding environment that values innovation and teamwork, making it an ideal place for those seeking meaningful employment.

Henderson Brown

Contact Details:

Henderson Brown Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land Service Desk Team Lead (Contract) in York

Tip Number 1

Network like a pro! Reach out to your connections in the FMCG sector and let them know you're on the hunt for a Service Desk Team Lead role. You never know who might have the inside scoop on job openings or can put in a good word for you.

Tip Number 2

Get your hands dirty with some research! Dive into the company’s culture, values, and recent projects. This will not only help you tailor your approach but also show your genuine interest during interviews.

Tip Number 3

Practice makes perfect! Prepare for common interview questions related to engineering performance and continuous improvement. Role-play with a friend or use our resources to boost your confidence before the big day.

Tip Number 4

Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take that extra step to connect with us directly.

We think you need these skills to ace Service Desk Team Lead (Contract) in York

Planned Preventative Maintenance
Engineering Performance Management
Continuous Improvement Initiatives
Fault-Finding Support
Health and Safety Compliance
Budget Management
Project Management

Some tips for your application 🫡

Tailor Your CV:Make sure your CV is tailored to the Service Desk Team Lead role. Highlight your experience in FMCG or food manufacturing environments, and don’t forget to showcase your mechanical and electrical engineering skills. We want to see how your background aligns with what we’re looking for!

Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for this role. Mention specific achievements that demonstrate your leadership and problem-solving skills. We love seeing passion and personality, so let that come through!

Showcase Your Qualifications:Don’t just list your qualifications—explain how they relate to the job. If you have certifications like IOSH or NEBOSH, make sure to highlight them. We’re keen on candidates who understand health and safety standards, so connect the dots for us!

Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy! Just follow the prompts and submit your materials.

How to prepare for a job interview at Henderson Brown

Know Your Stuff

Make sure you brush up on your mechanical and electrical engineering skills. Be ready to discuss your hands-on experience in maintenance and fault-finding activities, as well as any relevant qualifications like NVQ Level 3 or City & Guilds. This will show that you’re not just a talker but someone who can get their hands dirty too!

Showcase Your Leadership Skills

Since this role involves leading a team, be prepared to share examples of how you've mentored or developed team members in the past. Talk about specific situations where you’ve driven continuous improvement initiatives or managed engineering projects. This will highlight your ability to lead and inspire others.

Understand Compliance Inside Out

Familiarise yourself with food safety standards like HACCP and BRC compliance. Be ready to discuss how you’ve ensured compliance in previous roles, and how you would implement safe systems of work in this position. This knowledge is crucial for maintaining a safe environment and will impress your interviewers.

Problem-Solving Mindset

Prepare to demonstrate your analytical thinking and problem-solving capabilities. Think of examples where you’ve conducted root cause analysis to tackle recurring issues. Showing that you can think critically and resolve problems efficiently will set you apart from other candidates.