At a Glance
- Tasks: Coordinate customer supply chain activities and manage orders from start to finish.
- Company: Leading FMCG company in Worcestershire with a focus on operational efficiency.
- Benefits: Competitive salary, annual bonus, and a supportive work environment.
- Other info: Monday to Friday role with excellent career growth opportunities.
- Why this job: Join a dynamic team and make a real impact on customer satisfaction and supply chain success.
- Qualifications: Experience in supply chain or customer service, strong organisational skills, and ERP knowledge.
The predicted salary is between 30000 - 32000 £ per year.
An impressive client of ours in the FMCG sector is looking for a skilled Customer Supply Chain Coordinator to join their team in Worcestershire.
You will act as the primary point of contact for customer supply chain activities, managing customer orders from receipt through to delivery, maintaining excellent service levels, and supporting operational efficiency across the wider business.
Working closely with customers, suppliers, manufacturing partners, and internal teams, you will coordinate supply chain activities to ensure products are delivered on time and in full. Responsibilities include:
- Monitoring order progress
- Resolving supply chain issues
- Maintaining customer inventory records
- Managing label production and artwork processes
- Supporting demand planning activities
- Coordinating logistics and distribution requirements
You will also build strong customer relationships, provide timely updates on order status and stock availability, and contribute to continuous improvement initiatives that enhance service levels, operational performance, and cost efficiency.
You’ll have an opportunity to earn an annual bonus of up to £2500 in addition to your base salary. This is a Monday to Friday role, 8am-5pm and will be office based.
Ideal Candidate
- Experience within a Supply Chain, Logistics, Customer Service, or Customer Supply Chain role
- Previous experience working within FMCG, manufacturing, packaging, or distribution environments
- Strong organisational, planning, and problem solving skills
- Excellent communication and relationship-building abilities
- Experience using ERP systems and strong Microsoft Excel skills
- Ability to manage multiple priorities and meet deadlines within a fast paced environment
- Customer focused with a proactive and solutions-driven approach
- Adaptable, resilient, and able to work effectively both independently and as part of a wider team
Customer Supply Chain Coordinator employer: Henderson Brown
Join a dynamic team in Worcestershire as a Customer Supply Chain Coordinator, where you will thrive in a supportive work culture that values collaboration and innovation. With competitive salary packages, an annual bonus opportunity, and a focus on employee growth through continuous improvement initiatives, this role offers a meaningful career path in the fast-paced FMCG sector. Enjoy the benefits of working in a vibrant location that fosters strong relationships with customers and partners alike, ensuring your contributions are recognised and rewarded.
