At a Glance
- Tasks: Lead HR operations and training across multiple hospitality sites while shaping people strategies.
- Company: Fast-paced, multi-site hospitality business focused on people and culture.
- Benefits: Competitive salary, professional development, and exposure to international HR networks.
- Other info: Opportunity for career growth and collaboration with senior leaders.
- Why this job: Make a real impact on employee experience and long-term people strategy in a dynamic environment.
- Qualifications: Substantial HR leadership experience in hospitality or fast-moving environments.
The predicted salary is between 65000 - 75000 £ per year.
- Head of HR – Hospitality
- London (regular UK travel required) £65,000–£75,000
A fast‑paced, multi‑site hospitality business with a strong focus on people, culture and operational excellence.
You will bring substantial HR leadership or senior HR partnering experience gained within hospitality, retail or another fast‑moving, multi‑site environment.
You’re an experienced coach and influencer who can build capability in both HR teams and operational leaders.
You balance commercial judgement with empathy, resilience and clear communication.
Confidence with HR systems, Excel and Power Point is important, as is the ability to operate across multiple locations.
This is a senior HR leadership position responsible for shaping and delivering the people agenda across a nationwide bars estate.
Reporting to the International HR Director, you will be responsible for leading and developing HR Operations & Training Partners while partnering closely with senior operational stakeholders.
The role blends hands‑on operational HR delivery with broader strategic responsibility, including leadership development, succession planning, performance management, learning and organisational development.
Regular travel across UK sites is a core part of the role.
Lead, coach and develop HR Operations & Training Partners across regional areas.
Create a consistent, high‑quality and commercially effective HR partnering model.
Advise, challenge and support senior stakeholders to align people plans with commercial priorities.
Coach managers on ER, performance, engagement and effective team leadership.
Ensure consistent application of HR policies, processes and standards across all sites.
Lead and contribute to strategic people projects (performance management, L&D, HR systems, OD initiatives).
Drive succession planning and workforce planning to strengthen future leadership capability.
Identify people trends, risks and opportunities to improve engagement and operational effectiveness.
Support the delivery and embedding of appraisal and performance processes.
Step into operational HR partnering where needed to maintain continuity of service.
A highly visible HR leadership role within a sizeable, multi‑site hospitality organisation.
You will influence both day‑to‑day employee experience and long‑term people strategy, with significant scope to develop HR capability, partner with senior leaders and lead strategic initiatives across performance, succession, learning and organisational development.
You will also gain exposure to a wider international HR network and work within an environment that values collaboration, professional development and building strong workplace cultures.
HR & Training Director in City of London employer: Henderson Brown
Join a dynamic and health-focused manufacturing business in Lincolnshire as a Procurement Manager, where you will lead a dedicated team and have the opportunity to make a significant impact on procurement processes. With a strong emphasis on employee development, a collaborative work culture, and hybrid working options, this role offers a unique chance to shape the future of procurement while enjoying a supportive environment that values innovation and growth. The company is committed to investing in its people and processes, ensuring that you can thrive and advance your career in a meaningful way.
StudySmarter Expert Advice🤫
We think this is how you could land HR & Training Director in City of London
✨Join HR Networks
Get involved in HR-specific communities, like the Chartered Institute of Personnel and Development (CIPD) and local HR meetups. This is a fantastic way to connect with industry professionals and learn about job openings before they even hit job boards!
✨Make Your Presence Known
Attend HR conferences and workshops in your area to network with potential employers. Don't be shy—introduce yourself, exchange business cards, and let them know you're keen on a full-time role in HR. Who knows, you might just land a friendly face at Henderson Brown!
✨Leverage Your University Connections
If you’re a recent grad or still in uni, tap into your career services and alumni network. Many universities have connections with companies looking for HR talent, so get those leads and apply through our website for a smoother application process.
✨Showcase Your HR Passion
Create content around HR topics you’re passionate about, like employee engagement or diversity initiatives. Share articles or insights on LinkedIn to demonstrate your knowledge and get noticed by recruiters. It’s a subtle yet effective way to show you’re the right fit for a full-time role at Henderson Brown.
We think you need these skills to ace HR & Training Director in City of London
Some tips for your application 🫡
Show Off Your HR Skills:When you’re crafting your CV, make sure you highlight specific HR skills that are relevant to the role at Henderson Brown. Include any experience with recruitment processes, employee relations, or performance management, and don’t forget to mention your familiarity with HR software or tools that could give you an edge.
Tailor Your Cover Letter:Your cover letter is your chance to shine, so tailor it to Henderson Brown and the specific HR role. Highlight your passion for people management and how your unique approach can help foster a positive workplace culture. Be sure to sprinkle in examples from your past experiences that illustrate your problem-solving abilities and interpersonal skills.
Include Relevant Certifications:If you’ve got any HR certifications or relevant training under your belt, be sure to showcase them! These qualifications can really set you apart from other candidates when applying for this full-time HR position at Henderson Brown. List them prominently on your CV to catch the hiring manager's eye.
Align with Company Culture:Make sure your application speaks to Henderson Brown's values and culture. Research the company and align your experiences or values with what they stand for. This will show them that you're not only a fit for the role but also for the overall vibe of the team and organisation.
How to prepare for a job interview at Henderson Brown
✨Brush Up on HR Best Practices
As you're diving into human resources, it’s crucial to be well-versed in the latest HR practices and legislation. Get familiar with key topics like employee engagement, talent acquisition, and diversity initiatives, as these could easily pop up in your interview with Henderson Brown.
✨Know Your Recruitment Tools
Most HR roles involve using various recruitment tools and ATS (Applicant Tracking Systems). Make sure you can comfortably discuss platforms like Workday or Greenhouse. If you've had direct experience, share those examples; if not, show your eagerness to learn!
✨Highlight Your People Skills
A full-time HR role at Henderson Brown will require strong interpersonal skills. Prepare to share stories that demonstrate how you’ve successfully navigated conflicts or supported team members in past experiences. Authenticity goes a long way in this field.
✨Stay Current with HR Trends
Being up to speed with current HR trends, like remote working protocols or mental health initiatives, can set you apart. Be ready to discuss how these trends could impact Henderson Brown and how you would contribute to adapting HR strategies.