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- Tasks: Join our team to manage customer orders and ensure smooth operations.
- Company: Henderson Brown represents a dynamic FMCG client focused on efficiency and growth.
- Benefits: Enjoy a supportive work environment with opportunities for personal development.
- Why this job: Be part of a crucial team that impacts customer satisfaction and operational success.
- Qualifications: Proficiency in Microsoft Office and strong attention to detail are essential.
- Other info: Experience with ERP systems is a plus, but not mandatory.
Henderson Brown is delighted to be representing our client within the FMCG sector, who are seeking a Sales and Invoicing Administrator to join the business. You will be a crucial support system within the Operations team, ensuring timely delivery on all aspects of process.
Responsibilities:
- Download and process customer orders from automated ordering systems (EDI) for both UK and European clients.
- Coordinate daily orders and stock availability with the planning team.
- Maintain and reconcile internal stock management spreadsheets with warehouse reports and the ERP system.
- Prepare and distribute all delivery-related documents including delivery notes and airway bills, ensuring accurate records are kept.
- Communicate effectively with both domestic and international customers and internal teams regarding order amendments and updates.
- Ensure accuracy and consistency of information across customer portals.
- Utilise the ERP system to manage all aspects of order processing, including receiving orders, raising purchase orders, managing stock levels, invoicing, and handling debit notes.
- Investigate and resolve customer shortages and debit note discrepancies.
Requirements:
- Proficiency in Microsoft Office applications, particularly Excel, Word, and Outlook.
- Strong attention to detail with a high level of accuracy in all tasks.
- Excellent communication skills, both verbal and written.
- Strong numerical and analytical capabilities.
- Proven time management skills with the ability to manage multiple priorities.
- Self-motivated, with a proactive and adaptable approach to work.
- Flexibility to adjust to the changing demands of the role.
- Previous experience with ERP systems such as QAD (or similar) is advantageous.
Should this position be of interest, please apply or send an email to (url removed).
Sales Order & Invoicing Administrator employer: Henderson Brown Recruitment
Contact Detail:
Henderson Brown Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Order & Invoicing Administrator
✨Tip Number 1
Familiarise yourself with the specific ERP systems mentioned in the job description, like QAD. If you haven't used it before, consider taking an online course or watching tutorials to get a basic understanding of how it works.
✨Tip Number 2
Brush up on your Excel skills, especially functions related to data management and analysis. Being able to demonstrate your proficiency in Excel during the interview can set you apart from other candidates.
✨Tip Number 3
Prepare examples of how you've effectively communicated with both customers and internal teams in previous roles. This will help you showcase your communication skills, which are crucial for this position.
✨Tip Number 4
Research the FMCG sector and understand its dynamics. Being knowledgeable about industry trends and challenges can help you engage in meaningful conversations during the interview and show your genuine interest in the role.
We think you need these skills to ace Sales Order & Invoicing Administrator
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience and skills that align with the responsibilities of a Sales Order & Invoicing Administrator. Emphasise your proficiency in Microsoft Office, particularly Excel, and any experience with ERP systems.
Craft a Compelling Cover Letter: Write a cover letter that showcases your attention to detail and strong communication skills. Mention specific examples of how you've successfully managed orders or resolved discrepancies in previous roles.
Highlight Relevant Experience: In your application, focus on any previous roles where you handled order processing, stock management, or customer communication. Use metrics to demonstrate your achievements, such as improving order accuracy or reducing processing time.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial for this role.
How to prepare for a job interview at Henderson Brown Recruitment
✨Showcase Your Attention to Detail
As a Sales Order & Invoicing Administrator, attention to detail is crucial. Be prepared to discuss specific examples from your past experiences where your meticulous nature helped avoid errors or improved processes.
✨Demonstrate Your Communication Skills
Effective communication is key in this role. During the interview, highlight instances where you successfully communicated with customers or team members, especially in resolving issues or clarifying order details.
✨Familiarise Yourself with ERP Systems
Since experience with ERP systems is advantageous, make sure to research the specific system mentioned in the job description. If you have experience with similar systems, be ready to explain how you used them to manage orders and invoicing.
✨Prepare for Scenario-Based Questions
Expect questions that assess your problem-solving skills, such as how you would handle discrepancies in orders or stock levels. Think through potential scenarios and how you would approach them, demonstrating your analytical capabilities.
