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- Tasks: Support the Store Manager and lead a team to deliver exceptional customer service.
- Company: Join Crown Paints, a company known for its warm and inclusive culture.
- Benefits: Enjoy 36 days annual leave, performance bonuses, and health perks.
- Why this job: Make a real impact in a hands-on role with growth opportunities.
- Qualifications: Strong leadership skills and a passion for customer service.
- Other info: Gain valuable commercial skills in a fast-paced environment.
Crown Paints are seeking to recruit an Assistant Store Manager to join our fantastic team based in Swansea.
Apply promptly! A high volume of applicants is expected for the role as detailed below, do not wait to send your CV.
The role is a permanent, full-time position working 40 hours per week (7am–5pm Monday–Friday and occasional Saturdays).
In return, we are offering you a salary of £26,478 per annum + bonus + excellent benefits package.
What you can expect from this role?
This is a hands-on, people-focused role where every day offers the opportunity to make an impact. Expect to support the Store Manager in leading from the front of the store, becoming a familiar and trusted face to customers. Relationship building is a key part of the role — from getting to know regulars to winning new business by offering service that stands out from the competition.
There’s plenty of scope to bring ambition and proactive thinking. This role is ideal for someone who thrives on achieving challenging targets, enjoys problem-solving, and is driven by results. It offers the chance to influence sales performance and customer growth, while gaining the skills and experience to progress further in your career.
Leadership also plays a central part. Assisting in managing and motivating a small team, the role offers the opportunity to coach others, have meaningful conversations, and support strong team performance through structured time and task management.
You’ll also support in overseeing stock — helping to maintain control, forecast needs, and keep the store running smoothly day to day. Attention to detail and forward planning are key to success.
Commercial understanding is important too. You’ll gain exposure to wider store performance, working alongside the Store Manager on financial targets such as profit and loss, monthly KPIs, and margin management. It’s a great opportunity to build commercial skills in a fast-paced, customer-first environment.
With great work comes great reward
At Crown Paints we take pride in our warm and inclusive culture, excellent working conditions and offer an attractive reward package that includes:
36 days annual leave (including bank holidays and a paid mandatory store closure period ie. Christmas)
The opportunity to earn up to a 25% performance bonus each quarter
Purchase a generous amount of significantly discounted paint for personal use
A fantastic pension plan where the Company will match, and even double your contribution
Employee Assistance Programme (EAP) – 24/7 access to confidential support via an employee helpline with qualified counsellors
Health & wellbeing perks – a range of medical, dental and optical treatments for you and your family
Excellent work-life balance – never work a night shift or on Sundays again!
Eating out, retail and leisure discounts
Cycle to Work Scheme
Training and development throughout your role
Assistant Store Manager employer: Hempel Group
Contact Detail:
Hempel Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Assistant Store Manager
✨Tip Number 1
Get to know the company culture! Before your interview, check out Crown Paints' social media and website. Understanding their values and what makes them tick will help you connect with the team and show you're a great fit.
✨Tip Number 2
Practice your people skills! Since this role is all about relationship building, think of examples from your past where you've excelled in customer service or team leadership. Be ready to share these stories during your chat.
✨Tip Number 3
Show off your ambition! Crown Paints loves proactive thinkers, so come prepared with ideas on how you could boost sales or improve customer experience. This will demonstrate your drive and readiness to make an impact.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the Crown Paints family. So, get that application in ASAP!
We think you need these skills to ace Assistant Store Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that match the Assistant Store Manager role. Highlight your leadership abilities, customer service experience, and any relevant achievements that show you can thrive in a fast-paced environment.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you're passionate about joining Crown Paints and how you can contribute to our team. Be sure to mention specific examples of how you've built relationships and achieved targets in previous roles.
Showcase Your People Skills: Since this role is all about people, make sure to emphasise your ability to motivate and manage a team. Share stories that demonstrate your coaching skills and how you've successfully led others to achieve their goals.
Apply Through Our Website: We encourage you to apply directly through our website for the best chance of getting noticed. It’s quick and easy, and you’ll be one step closer to joining our fantastic team at Crown Paints!
How to prepare for a job interview at Hempel Group
✨Know the Company Inside Out
Before your interview, take some time to research Crown Paints. Understand their values, products, and what sets them apart in the market. This knowledge will not only impress your interviewers but also help you tailor your answers to show how you can contribute to their goals.
✨Showcase Your People Skills
As an Assistant Store Manager, relationship building is key. Prepare examples of how you've successfully built rapport with customers or motivated a team in previous roles. Highlight your ability to create a welcoming environment and how you can bring that to Crown Paints.
✨Demonstrate Problem-Solving Abilities
Think of specific instances where you've tackled challenges in a retail setting. Be ready to discuss how you approached these problems, the solutions you implemented, and the results. This will showcase your proactive thinking and ability to drive results, which are crucial for this role.
✨Prepare Questions That Matter
At the end of the interview, you'll likely have the chance to ask questions. Prepare thoughtful queries about the team dynamics, store performance metrics, or opportunities for growth within the company. This shows your genuine interest in the role and helps you assess if it's the right fit for you.