IT Support Engineer - C. London

IT Support Engineer – C. London at Hemmersbach

Join to apply for the IT Support Engineer – C. London role at Hemmersbach.

Responsibilities

Joining at the beginning of a new and exciting global contract, you will be a integral part of a dedicated support team, providing onsite support services for a global, iconic brand in the Cosmetics & Beauty sector. You will be assigned various tickets throughout the day, addressing each with empathy, pragmatism, and a strong sense of customer service, ensuring each ticket is resolved with a smile on the user’s face. Your role includes:

• Walk-Up Tech bar support
• Participation in On-Call Support Break/Fix activities
• IMACD IT Asset Management

Skills & Qualifications

• Experience resolving problems sitting with the user
• Strong customer‑centric level of service
• Excellent time‑management skills
• Comfortable with multiple desktop technologies
• Subject to enhanced referencing or vetting due to varied nature of the role

About Hemmersbach

Hemmersbach provides IT infrastructure services in more than 190 countries with 50 own subsidiaries. We deliver exclusively for the leading companies in the IT industry, going the extra mile to make the world a better place: 20% of our profits go to the Direct Actions Hemmersbach Rhino Force and Hemmersbach Kids’ Family. Hemmersbach is The Social Purpose IT Company.

Seniority level

• Entry level

Employment type

• Full-time

Job function

• Information Technology

Industries

• IT Services and IT Consulting

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