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- Tasks: Join us as an IT Support Engineer, prepping and deploying tech solutions for major clients.
- Company: Hemmersbach is a global IT services provider, dedicated to making a positive impact.
- Benefits: Enjoy a full-time role with opportunities for growth and a chance to make a difference.
- Why this job: Be part of a team that values social responsibility while working with cutting-edge technology.
- Qualifications: Experience in IT support, Windows applications, and SCCM Build & Deployment is essential.
- Other info: This role may require enhanced referencing or vetting due to its nature.
The predicted salary is between 30000 - 42000 £ per year.
Direct message the job poster from Hemmersbach Role: As operations for a number of clients continue to expand, we now seek to appoint a skilled IT support engineer, based at our dedicated Deployment Centre in Basingstoke, that can resolve and prepare various desktop solutions, ready for distribution to our large-scale corporate clients across the UK. Providing a centralised preparation and deployment service at the center, you will take responsibility for imaging, preparation and pre-shipment testing – ensuring that the equipment is fully operational, ready for redeployment onsite. This role is also responsible for ensuring all logistical and inventory needs within the warehousing is met allowing zero delays and a seamless RTB operation. Requirements: Previous experience in the delivery of IT support services Diagnostic & support capabilities using standard Windows-based applications & tools (such as M365, Win10, A.D & SCCM) Experience that includes SCCM Build & Deployment as well as ticketing systems (ServiceNOW) Due to the varied nature of the role, it may be subject to enhanced referencing or vetting Be Part of Us Hemmersbach provides IT infrastructure services in more than 190 countries with 50 own subsidiaries. We deliver exclusively for the leading companies in the IT industry. We go the extra mile – we not only simply enthuse our customers, but also make the world a better place: 20% of our profits go into our Direct Actions Hemmersbach Rhino Force and Hemmersbach Kids’ Family. That’s why Hemmersbach is The Social Purpose IT Company. Seniority level Associate Employment type Full-time Job function Information Technology and Supply Chain Industries IT Services and IT Consulting #J-18808-Ljbffr
Contact Detail:
Hemmersbach Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land IT Support Engineer - Build & Deployment (Basingstoke)
✨Tip Number 1
Familiarise yourself with the specific tools and technologies mentioned in the job description, such as SCCM, M365, and ServiceNOW. Having hands-on experience or even a solid understanding of these platforms will give you an edge during discussions.
✨Tip Number 2
Network with current or former employees of Hemmersbach, especially those in similar roles. They can provide valuable insights into the company culture and expectations, which can help you tailor your approach when you reach out.
✨Tip Number 3
Prepare to discuss real-life scenarios where you've successfully resolved IT issues or managed deployments. Being able to share specific examples will demonstrate your problem-solving skills and experience effectively.
✨Tip Number 4
Show your enthusiasm for the company's social initiatives, like the Hemmersbach Rhino Force and Kids’ Family projects. Expressing genuine interest in their mission can set you apart and align you with their values.
We think you need these skills to ace IT Support Engineer - Build & Deployment (Basingstoke)
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the specific responsibilities and requirements for the IT Support Engineer position. Tailor your application to highlight relevant experience in imaging, preparation, and deployment.
Highlight Relevant Skills: Make sure to emphasise your diagnostic and support capabilities with Windows-based applications, particularly M365, Win10, A.D, and SCCM. Mention any experience with ticketing systems like ServiceNOW to demonstrate your familiarity with industry tools.
Craft a Strong Cover Letter: Write a compelling cover letter that not only outlines your qualifications but also reflects your enthusiasm for the role and the company’s mission. Mention how you align with Hemmersbach's social purpose and commitment to making a positive impact.
Proofread Your Application: Before submitting, thoroughly proofread your CV and cover letter for any spelling or grammatical errors. A polished application shows attention to detail, which is crucial for an IT support role.
How to prepare for a job interview at Hemmersbach
✨Know Your Technical Stuff
Make sure you're well-versed in the technologies mentioned in the job description, especially Windows-based applications, SCCM, and ticketing systems like ServiceNOW. Brush up on your diagnostic skills and be ready to discuss specific scenarios where you've successfully resolved IT issues.
✨Demonstrate Your Problem-Solving Skills
Prepare to share examples of how you've tackled complex IT problems in the past. Use the STAR method (Situation, Task, Action, Result) to structure your answers, showcasing your ability to think critically and act efficiently under pressure.
✨Understand the Company’s Mission
Familiarise yourself with Hemmersbach's commitment to social responsibility and their initiatives like Rhino Force and Kids’ Family. Showing that you align with their values can set you apart from other candidates and demonstrate your genuine interest in the company.
✨Ask Insightful Questions
Prepare thoughtful questions about the role, team dynamics, and the company's future projects. This not only shows your enthusiasm for the position but also helps you gauge if the company culture is a good fit for you.
