IT Support Engineer (Pinewood Studios) in Ipswich

1 week ago – Be among the first 25 applicants.

Key Skills

Very strong technical skills in all aspects of IT support. Diagnostic & support capabilities using standard Windows-based applications & tools (such as M365, Win10, A.D & SCCM). An exceptional level of customer service and confidentiality. Due to the varied nature of the role, it may be subject to enhanced referencing or vetting.

Responsibilities

Ever dreamt of working within a multinational media & entertainment corporation? At Pinewood Studios, you will form part of a team providing world‑class IT support for a wide variety of users – from simple password resets to complex diagnostics and fault‑resolution, as well as project work. You will be assigned various tickets throughout the day, addressing each one sympathetically, pragmatically and principally, with a strong sense of customer service – leaving each ticket not only resolved, but with a smile on the user’s face.

About Hemmersbach

Hemmersbach provides IT infrastructure services in more than 190 countries with 50 own subsidiaries. We deliver exclusively for leading companies in the IT industry. We go the extra mile – not only simply enthuse our customers, but also aim to make the world a better place: 20% of our profits go into our Direct Actions – Hemmersbach Rhino Force and Hemmersbach Kids’ Family. That’s why Hemmersbach is The Social Purpose IT Company.

Location: Leiston, England, United Kingdom

Seniority level: Entry level

Employment type: Full‑time

Job function: Information Technology

Industries: IT Services and IT Consulting

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