Hemiko in the United Kingdom is seeking a Customer Services Specialist reporting to the Head of Customer Experience. You will provide excellent service by answering enquiries, resolving billing issues and handling complaints, while helping to improve customer service processes for the district heating services offered.
We are looking for a proactive problem-solver with strong communication skills, ideally with call centre or helpdesk experience.
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Customer Experience Champion employer: Hemiko
Hemiko is an excellent employer that prioritises a safe and supportive working culture, making it an ideal place for professionals in the low-carbon heating sector. With a strong emphasis on flexible working arrangements, employees can achieve a healthy work-life balance while contributing to innovative heat network solutions. Additionally, Hemiko values the unique skills of ex-Armed Forces personnel, fostering an inclusive environment that encourages personal and professional growth.
