At a Glance
- Tasks: Lead daily retail operations and drive sales while training your team.
- Company: Join Helzberg Diamonds, a renowned name in the jewellery industry.
- Benefits: Enjoy flexible schedules, competitive pay, and opportunities for growth.
- Why this job: Be part of a dynamic team that values customer service and personal development.
- Qualifications: 1-3 years of retail experience and strong communication skills required.
- Other info: Ideal for those looking to advance to a Store Manager role.
The predicted salary is between 28800 - 43200 £ per year.
Assistant Managers at Helzberg Diamonds must demonstrate strong sales knowledge and training ability to assist the retail store in achieving sales goals. Assistant Managers take part in directing the daily retail operations of the store, while progressing through company training programs in preparation for a Store Manager position.
Key responsibilities include:
- Ability to generate sales to exceed personal sales goals
- Ability to work as a team in a sales presentation to overcome customers objections and close additional sales
- Develop selling skills in team members to achieve store goals
- Providing first response to difficult associate and/or customer interactions in the Store Manager\’s absence
- Ability to provide outstanding customer service to each and every Helzberg Diamonds\’ guest
- Assist the Store Manager in recruiting top-performing associates
Required Experience: 1 to 3 years
Required Education: High School
The ideal candidate will possess:
- Proven history of selling in a commission environment
- Ability to supervise others to achieve results
- Superior communication skills
- Flexibility to work with a variety of personalities
- One to three years of jewelry retail experience
- Bachelor\’s degree in business, marketing, retail management, or an equivalent combination of education and experience
- Ability to relocate is a plus
- Must be able to work a flexible work schedule including evenings, weekends, and holidays
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Assistant Manager-Retail Jewelry employer: Helzberg Diamonds Shops, Inc.
Contact Detail:
Helzberg Diamonds Shops, Inc. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Assistant Manager-Retail Jewelry
✨Tip Number 1
Familiarise yourself with Helzberg Diamonds' products and services. Understanding the unique selling points of their jewellery will help you engage customers effectively and demonstrate your passion for the brand during interviews.
✨Tip Number 2
Showcase your sales achievements in previous roles. Be prepared to discuss specific examples of how you've exceeded sales targets or trained team members, as this aligns perfectly with the responsibilities of an Assistant Manager.
✨Tip Number 3
Practice your communication skills. Since superior communication is a key requirement, consider role-playing scenarios where you handle customer objections or lead a sales presentation to demonstrate your ability to connect with different personalities.
✨Tip Number 4
Network within the retail jewellery industry. Attend local events or join online forums to meet professionals who can provide insights into the company culture at Helzberg Diamonds and potentially refer you for the position.
We think you need these skills to ace Assistant Manager-Retail Jewelry
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in retail and sales, particularly in a commission-based environment. Emphasise any previous roles where you demonstrated strong sales skills or team leadership.
Craft a Compelling Cover Letter: In your cover letter, express your passion for the jewellery industry and your understanding of Helzberg Diamonds' values. Mention specific examples of how you've exceeded sales goals or trained team members in past positions.
Showcase Communication Skills: Since superior communication skills are essential for this role, consider including examples in your application that demonstrate your ability to handle difficult customer interactions and work effectively with diverse personalities.
Highlight Flexibility and Availability: Clearly state your willingness to work flexible hours, including evenings, weekends, and holidays. This shows your commitment to the role and aligns with the company's needs.
How to prepare for a job interview at Helzberg Diamonds Shops, Inc.
✨Showcase Your Sales Skills
Be prepared to discuss your previous sales experiences, especially in a commission-based environment. Highlight specific examples where you exceeded sales goals or successfully closed difficult sales.
✨Demonstrate Team Leadership
Since the role involves supervising others, share instances where you've led a team or trained colleagues. Emphasise your ability to motivate and develop selling skills in others.
✨Prepare for Customer Scenarios
Think of challenging customer interactions you've faced in the past. Be ready to explain how you handled these situations, particularly in the absence of a manager, showcasing your problem-solving and customer service skills.
✨Research Helzberg Diamonds
Familiarise yourself with Helzberg Diamonds' values, products, and customer service philosophy. This knowledge will help you align your answers with the company's expectations and demonstrate your genuine interest in the position.