Commissioning Engineer / Specialist - Wales and the South West in West Bromwich

As part of our ongoing efforts to enhance customer value, Helvar offers an opportunity for a talented Commissioning Engineer to join our dynamic team of experts. In this role, you will contribute to cutting-edge projects, provide technical expertise, and play a vital part in delivering intelligent lighting solutions worldwide. You will work closely with colleagues across international offices, collaborating with sales, project, and technical teams to ensure seamless project execution across Wales and the southwest. You can be based in Wales or the southwest of England.

The primary focus of this role is the commissioning, programming, and maintenance of Helvar lighting control systems in the field. A key element involves establishing strong early engagement with customers and partners, ensuring clear communication regarding timelines, milestones, and project handover expectations. You will support the smooth integration of lighting control solutions by providing technical guidance, troubleshooting issues, and resolving challenges that arise during project deployment.

Additionally, this role includes a critical responsibility for training and equipping stakeholders with the knowledge and skills needed to use Helvar systems effectively, fostering confidence and satisfaction throughout the project lifecycle. Working both independently and collaboratively, you will contribute to the global technical operations team, supporting day-to-day activities and ensuring the delivery of high-quality solutions and services.

Duties and Responsibilities

• Commission, program, and maintain lighting control systems and associated products
• Support and develop the service business by providing reliable and customer-focused technical service
• Train customers to use the systems effectively and confidently
• Build and maintain strong relationships with key stakeholders across sales, delivery, and support phases
• Ensure a smooth, well-informed, and customer-centric experience at every stage of the project lifecycle
• Act as a trusted advisor and advocate for the company's solutions, based on a deep understanding of lighting control technologies and the broader technology landscape
• Engage in regular customer interactions, including site visits, meetings, and participation in relevant industry events and exhibitions
• Report regularly on sales and project progress using internal tools and processes

Success in this role is measured by

• Customer satisfaction and feedback
• Quality and timeliness of commissioning and programming work
• Contribution to service business growth
• Effective collaboration with internal and external stakeholders

This job description is not an exhaustive list of duties and responsibilities but a guideline to indicate the main areas of responsibility. This job description is subject to periodical review to meet operational needs in consultation with the job holder.

What you'll bring to the team

• A hands-on mentality and a proactive approach to problem-solving
• Educational background in Electronic, Electrical or communications technology (e.g. engineer or electrician)
• Some practical experience in the field of electrical or communications technology
• Ability to work independently and take initiative
• Solid IT skills, especially proficiency with Windows operating systems and tools
• Strong communication skills and ability to collaborate effectively
• A valid driving license for a standard passenger car

Why You'll Love Helvar?

• We value your growth: With a wide range of online learning opportunities and internal mobility, you'll have the tools and support to advance your career.
• Autonomy and balance: Our culture is built on trust, offering you autonomy in your role while promoting a healthy work-life balance and benefiting from a supportive and collaborative environment.
• Wellbeing at the heart: We offer a dedicated Wellbeing Day every year, and all employees can take advantage of our weekly Empower Hour for wellbeing, community, or learning activities.
• A company you can trust: With over 100 years of history, we're a stable, family-owned Finnish company that's growing across our international locations.

If you're excited to drive innovation, shape Helvar's future, and grow in a company with a rich history and forward-thinking mindset, we want to hear from you!

If you'd like to be a part of the Helvar family, please apply for this vacancy via our Helvar Careers site at helvar.com/careers/ by the 29th of February. We have added a few questions on the application form that we hope you won't mind responding to.

We will be continuously interviewing candidates during the application period and will fill the position as soon as we find the right match!

For additional information on the role, please contact our Talent Acquisition & Development Manager: Ben Fryer ben.fryer@helvar.com who will get in touch with you shortly.

At Helvar, we're determined to improve the wellbeing of people in every space - including our own employees. We promise you conditions that foster your personal growth and help you achieve your full potential. As a tight-knit company with a family ethos, we're proud to see that Helvarians care deeply about our customers, our partners, our planet and each other.

Helvar is an international SMART lighting controls technology company specialising in intelligent and energy-saving solutions. Helvar lighting control solutions and luminaire components help to create smart environments built for the future, using information, and working seamlessly with other systems. With a vast range of projects spanning from hospitals, schools, workplaces to cruise ships and Istanbul's 3rd new airport (the largest in the world), Helvar designs open and flexible solutions for lighting across a range of applications. With over 100 years of expertise, Helvar serves its customers locally with offices in Finland, UK and Sweden and via our global network of partners in over 50 countries.

At Helvar, we are committed to creating a workplace that promotes a culture of equality, respect, and opportunity for all. We welcome applications from individuals of all backgrounds, regardless of race, ethnicity, gender, gender identity, sexual orientation, age, disability, religion, or any other characteristic protected by law. We value the unique perspectives and experiences that each individual brings to our team and encourage everyone to apply.