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- Tasks: Be the friendly face of our practice, managing appointments and assisting patients with their queries.
- Company: Join a supportive team at Helston Medical Centre & Porthleven Surgery.
- Benefits: Flexible hours, a positive work environment, and the chance to make a difference.
- Why this job: Perfect for those who love helping others and thrive in a busy setting.
- Qualifications: Great communication skills and a positive attitude are essential; experience is a plus.
- Other info: Opportunity to grow in a healthcare setting while working with a dedicated team.
The predicted salary is between 24000 - 36000 £ per year.
The following are the core responsibilities of the receptionist. There may be on occasion, a requirement to carry out other tasks; this will be dependent upon factors such as workload and staffing levels: a. Maintaining and monitoring the practice appointment system b. Process personal, telephone and e-requests for appointments c.
Answer incoming phone calls, transferring calls or dealing with the callers request appropriately d. Signpost patients to the correct service e. Initiating contact with and responding to, requests from patients, team members and external agencies f. Photocopy documentation as required g.
Data entry of new and temporary registrations and relevant patient information as required h. Input data into the patients healthcare records as necessary i. Direct requests for information i.e. SAR, insurance / solicitors letters and DVLA forms to the administrative team j.
Manage all queries as necessary in an efficient manner k. Carry out system searches as requested l. Maintain a clean, tidy, effective working area at all times m. Monitor and maintain the reception area and notice boards n.
Support all clinical staff with general tasks as requested
Medical Receptionist employer: Helston Medical Centre & Porthleven Surgery
Contact Detail:
Helston Medical Centre & Porthleven Surgery Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Medical Receptionist
✨Tip Number 1
Get to know the practice! Before your interview, do a bit of research on Helston Medical Centre & Porthleven Surgery. Understanding their values and services will help you connect better during the conversation.
✨Tip Number 2
Practice makes perfect! Role-play common interview questions with a friend or family member. This will help you articulate your experience in customer service and how it relates to being a medical receptionist.
✨Tip Number 3
Show off your communication skills! During the interview, be sure to demonstrate your ability to handle queries professionally. Use examples from your past experiences to highlight your problem-solving skills.
✨Tip Number 4
Apply through our website! We encourage you to submit your application directly on our site. It shows initiative and gives us a chance to see your enthusiasm for joining our friendly team.
We think you need these skills to ace Medical Receptionist
Some tips for your application 🫡
Show Your Personality: When writing your application, let your personality shine through! We want to see who you are beyond your qualifications. A friendly tone can go a long way in making a great first impression.
Tailor Your Application: Make sure to customise your application for the Medical Receptionist role. Highlight your relevant experience and skills, especially in customer service and communication, as these are key for us in this busy environment.
Be Clear and Concise: Keep your application clear and to the point. Use bullet points where necessary to make it easy for us to read. We appreciate straightforwardness, especially when we’re sifting through lots of applications!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Helston Medical Centre & Porthleven Surgery
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the responsibilities of a Medical Receptionist. Familiarise yourself with managing appointments, handling patient queries, and maintaining records. This will help you answer questions confidently and show that you're genuinely interested in the role.
✨Showcase Your Communication Skills
As a Medical Receptionist, excellent communication is key. During the interview, demonstrate your ability to communicate clearly and professionally. You might even want to prepare examples of how you've successfully handled difficult customer interactions in the past.
✨Prepare for Scenario Questions
Expect scenario-based questions that assess your problem-solving skills. Think about situations where you had to manage multiple tasks under pressure or deal with an upset patient. Practising your responses can help you articulate your thought process during the interview.
✨Emphasise Teamwork and Flexibility
The job requires working closely with clinical staff and being adaptable to changing workloads. Highlight your experience as a team player and your willingness to take on various tasks. This will align well with the friendly and supportive ethos of the practice.