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- Tasks: Lead operations across three premium student accommodation sites in Oxford.
- Company: Join a major national PBSA provider with a supportive culture.
- Benefits: Competitive salary, strong team support, and impactful leadership role.
- Why this job: Make a visible difference in student living experiences during a maternity cover.
- Qualifications: Experience in multi-site management and strong people leadership skills.
- Other info: Ideal for an experienced manager seeking a high-profile short-term assignment.
The predicted salary is between 50000 - 55000 ÂŁ per year.
Total Staff are recruiting for an experienced Multi‑Site Manager to oversee three premium student accommodation sites in Oxford during a maternity cover period from January to July. This is an excellent opportunity for an established PBSA, BTR, hospitality, or property operations leader who thrives on organisation, people management, and delivering exceptional resident experience.
You will be stepping into a well‑resourced environment with fully staffed teams, clear operating plans already in place, and supportive senior leadership. What is needed is a steady, confident manager – someone who can take the reins, steer the ship, and ensure consistent, high‑quality service across the portfolio.
The provider has recently navigated a challenging period, and this role offers the chance to play a key part in driving stability, consistency, and positive momentum across high‑profile properties.
Operational Leadership- Oversee day‑to‑day operations across three accommodation sites totalling several hundred beds
- Ensure effective delivery of existing operational plans, compliance requirements, and resident experience standards
- Maintain strong oversight of staffing, workflows, and service delivery
- Lead, develop, and support on‑site teams including Team Leaders and front‑line staff
- Promote a positive, structured, and supportive working environment
- Provide coaching, consistency, and clear communication during the contract period
- Ensure all resident touchpoints – from reception and maintenance to wellbeing and community events – run smoothly and to brand standards
- Act as the point of escalation for complex or sensitive issues
- Maintain a calm, professional presence during peak periods
- Ensure full adherence to H&S, fire safety, safeguarding, and compliance requirements
- Review operational processes and ensure corrective actions are followed through
- Build effective relationships with university partners, local contacts, and internal teams
- Represent the sites with professionalism and confidence
- Maintain consistent operations throughout the contract term
- Support the wider team in reinforcing stability and strengthening reputation post‑challenge
- Provide clear reporting, updates, and operational insight to senior leadership
- Proven experience managing multi‑site operations in PBSA, BTR, hospitality, or residential property
- Strong people leadership skills – calm, structured, supportive, and confident
- Excellent communicator who can build trust quickly
- Highly organised with the ability to manage competing priorities across multiple locations
- Comfortable stepping into an established operation and delivering against existing plans
- Resilient, solutions‑focused, and unflappable during busy or sensitive periods
- Strong understanding of compliance, safety, and customer service frameworks
- £50,000 – £55,000 salary
- A well‑supported, well‑planned role with strong teams already in place
- A genuinely impactful contract where your leadership will make a visible difference
- Opportunity to oversee three flagship Oxford properties
- Backing from a major national PBSA provider
- Smooth handover and clear operational roadmap
- A great short‑term role for an experienced manager wanting a high‑profile assignment
Multi Site Operations Manager in Oxford employer: Helsinge Internet Agency Limited
Contact Detail:
Helsinge Internet Agency Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Multi Site Operations Manager in Oxford
✨Tip Number 1
Network like a pro! Reach out to your connections in the PBSA and hospitality sectors. Attend local events or join online forums where you can meet people who might know about opportunities. Remember, it’s all about who you know!
✨Tip Number 2
Prepare for interviews by researching the company and its values. Think about how your experience aligns with their needs, especially in managing multi-site operations. We want you to showcase your leadership skills and how you can enhance resident experiences.
✨Tip Number 3
Practice your pitch! You’ll want to clearly communicate your past successes in managing teams and operations. We suggest rehearsing answers to common interview questions so you can present yourself confidently and professionally.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we’re always on the lookout for talented individuals who can bring stability and excellence to our operations.
We think you need these skills to ace Multi Site Operations Manager in Oxford
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Multi-Site Operations Manager role. Highlight your experience in managing multiple sites and any relevant achievements in PBSA or hospitality. We want to see how you can bring your unique skills to our team!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for this role. Share specific examples of how you've successfully led teams and improved resident experiences in the past. We love a good story!
Showcase Your People Skills: Since this role involves leading and developing teams, make sure to highlight your people management skills. Talk about how you've created positive working environments and supported staff in previous roles. We value strong leadership at StudySmarter!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our awesome team!
How to prepare for a job interview at Helsinge Internet Agency Limited
✨Know Your Operations Inside Out
Before the interview, make sure you’re familiar with the day-to-day operations of student accommodation. Brush up on your knowledge of PBSA and BTR frameworks, as well as compliance and safety standards. This will show that you’re not just a manager but someone who understands the intricacies of the role.
✨Showcase Your People Skills
As a Multi-Site Operations Manager, people management is key. Prepare examples of how you've successfully led teams in the past, especially in challenging situations. Highlight your ability to promote a positive working environment and how you’ve supported staff development.
✨Demonstrate Your Problem-Solving Abilities
Be ready to discuss specific challenges you’ve faced in previous roles and how you overcame them. This could include managing resident complaints or ensuring compliance during peak periods. Showing that you can remain calm and solutions-focused will resonate well with the interviewers.
✨Engage with Stakeholders
Think about how you would build relationships with university partners and local contacts. Prepare to discuss your approach to stakeholder engagement and how you would represent the sites professionally. This will demonstrate your understanding of the importance of collaboration in this role.
