IT Engineer

Helsing is a defence AI company. Our mission is to protect our democracies. We aim to achieve technological leadership, so that open societies can continue to make sovereign decisions and control their ethical standards. As democracies, we believe we have a special responsibility to be thoughtful about the development and deployment of powerful technologies like AI. We take this responsibility seriously. We are an ambitious and committed team of engineers, AI specialists and customer-facing programme managers. We are looking for mission-driven people to join our European teams – and apply their skills to solve the most complex and impactful problems. We embrace an open and transparent culture that welcomes healthy debates on the use of technology in defence, its benefits, and its ethical implications.

The day-to-day:

• Configuring and operating endpoints, including workstations, laptops, mobile devices, and our communication and collaboration technology.
• Assessing and deducing requirements from regulatory documents written in German.
• Setting up and maintaining local air-gapped environments built on Active Directory and genua networking kit.
• Configuring and operating our local office LAN and VPN infrastructure.
• Partnering with Helsing's broader IT team on the operation and continuous optimisation of Helsing's corporate, development, and customer environments, built primarily using Microsoft 365 and Azure alongside other SaaS solutions.
• Providing end user support to all Helsing employees, and in particular those located in the local office.

You should apply if you:

• Fluency in English; Helsing's language of business is English.
• Experience in an IT engineering or IT support role, particularly working with macOS and Windows (Server).
• Experience in the management of network infrastructure, ideally including administration of network- and host-based security tools.
• Great communication skills for engaging at all levels within an organisation.
• Strong problem-solving, critical thinking, and analytical skills combined with the ability to find creative solutions.

This position may require the successful applicant to apply for and be granted German security clearance and potentially other NATO security clearances.

Nice to have:

• Experience working with M365, more specifically Entra ID, Purview and SharePoint.
• Experience working with Mobile Device Management tools like Intune, Jamf and JumpCloud.
• Experience working with PowerShell or Python to automate workflows.
• Information security expertise, especially related to regulations specific to Germany.

What we offer:

• A focus on outcomes, not time-tracking.
• Competitive compensation and stock options.
• Relocation support.
• Social and education allowances.
• Regular company events and all-hands to bring together employees as one team across Europe.
• A hands-on onboarding program (affectionately labelled “Infraduction”), in which you will be building tooling and applications to be used across the company. This is your opportunity to learn our tech stack, explore the company, and learn how we get things done - all whilst working with other engineering teams from day one (Specifically for engineering and AI).

Helsing is an equal opportunities employer. We are committed to equal employment opportunity regardless of race, religion, sexual orientation, age, marital status, disability or gender identity. Please do not submit personal data revealing racial or ethnic origin, political opinions, religious or philosophical beliefs, trade union membership, data concerning your health, or data concerning your sexual orientation. Helsing's Candidate Privacy and Confidentiality Regime can be found here.