ICT First Line Support Technician in Frodsham

ICT First Line Support Technician in Frodsham

Frodsham Full-Time 20000 - 30000 £ / year (est.) No working from home possible
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At a Glance

  • Tasks: Provide ICT support to staff and students, ensuring smooth tech operations.
  • Company: Join Helsby High School, a leader in educational innovation.
  • Benefits: Gain valuable experience, work in a supportive environment, and contribute to student success.
  • Other info: Opportunity for personal growth in a dynamic educational setting.
  • Why this job: Be part of a team that empowers students and staff through technology.
  • Qualifications: Enthusiasm for ICT and a commitment to helping others succeed.

The predicted salary is between 20000 - 30000 £ per year.

We are looking to appoint an enthusiastic and motivated first line support technician to provide an ICT support service to the School, its staff and students. If you are interested in working at the leading edge of education, believe that everyone can succeed and are prepared to work hard, please submit your application.

Further details regarding the job can be found in the attached job description and person specification. For further information regarding the school please visit our website at www.helsbyhigh.org.uk.

Helsby High School is committed to safeguarding the welfare of children and young people and expects all staff to share this commitment. Shortlisted candidates will be subject to an online check and the successful applicant will need to undertake a DBS enhanced clearance.

ICT First Line Support Technician in Frodsham employer: Helsby High School

Helsby High School is an exceptional employer that prioritises the growth and development of its staff while fostering a supportive and collaborative work culture. As an ICT First Line Support Technician, you will play a vital role in enhancing the educational experience for students and staff alike, with ample opportunities for professional development and a commitment to safeguarding the welfare of all. Located in a vibrant community, the school offers a unique chance to make a meaningful impact in the lives of young people.

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Contact Details:

Helsby High School Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land ICT First Line Support Technician in Frodsham

Tip Number 1

Network like a pro! Reach out to current or former employees at Helsby High School on LinkedIn. A friendly chat can give us insider info about the school culture and what they really value in a first line support technician.

Tip Number 2

Prepare for the interview by brushing up on common ICT support scenarios. We should be ready to demonstrate our problem-solving skills and how we handle tech issues under pressure. Practice makes perfect!

Tip Number 3

Show your enthusiasm! When we get the chance to speak with the hiring team, let our passion for education and technology shine through. They want someone who’s not just skilled but also genuinely excited about making a difference.

Tip Number 4

Don’t forget to apply through our website! It’s the best way to ensure our application gets noticed. Plus, it shows we’re serious about joining the team at Helsby High School.

We think you need these skills to ace ICT First Line Support Technician in Frodsham

ICT Support
Customer Service Skills
Problem-Solving Skills
Communication Skills
Technical Troubleshooting
Teamwork
Adaptability

Some tips for your application 🫡

Show Your Enthusiasm:When writing your application, let your passion for ICT and education shine through. We want to see that you're genuinely excited about the role and how you can contribute to our school community.

Tailor Your Application:Make sure to customise your application to highlight your relevant skills and experiences. We’re looking for someone who can provide top-notch support, so mention any previous experience in tech support or working with students and staff.

Be Clear and Concise:Keep your writing straightforward and to the point. We appreciate clarity, so avoid jargon and make sure your application is easy to read. This will help us understand your qualifications quickly!

Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, you can find more info about us there!

How to prepare for a job interview at Helsby High School

Know Your Tech

Brush up on your ICT knowledge before the interview. Familiarise yourself with common issues that staff and students might face, as well as the tools and software used in schools. This will show your enthusiasm and readiness to tackle real-world problems.

Show Your People Skills

As a first line support technician, you'll be interacting with both staff and students. Prepare examples of how you've successfully communicated technical information to non-technical people. This will demonstrate your ability to provide excellent customer service.

Research the School

Take some time to explore Helsby High School's website and understand their values and mission. Being able to discuss how you align with their commitment to education and safeguarding will make a positive impression during your interview.

Prepare Questions

Think of insightful questions to ask at the end of your interview. This could be about the school's approach to technology or how they support their staff. It shows you're genuinely interested in the role and eager to contribute to the school community.