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- Tasks: Deliver excellent customer service and assist with online order collections.
- Company: Join Argos, a leading UK digital retailer, within Sainsbury's.
- Benefits: Enjoy discounts, free food, generous holiday entitlement, and wellbeing support.
- Why this job: Be part of a dynamic team, learn new skills, and make a difference in customer experiences.
- Qualifications: Must be friendly, enthusiastic, and comfortable in a fast-paced environment.
- Other info: Flexible hours available; apply early as vacancies may close quickly.
Location: Clitheroe Store, Clitheroe, BB7 1BE
Hours: Part time, 10 hours per week
Contract type: Fixed-Term Assignment
Business area: Retail
Closing date: 02 June 2025
Working in our stores: As one of the leading UK digital retailers, Argos provides our customers with outstanding convenience, choice and value across a vast range of products for the moments that matter. As a Customer Advisor working in an Argos store inside Sainsbury's, you'll provide the very best experience for our customers when they visit our stores to shop or collect their online orders.
You must have Right to Work eligibility in the UK. Most roles are part-time working across a variety of shifts, including weekdays and weekends. Your hours will be scheduled to fit around your availability and may vary from week to week.
What you’ll be doing:
- Ensure our customers have a great shopping experience by delivering excellent customer service on the tills, website screens on the shop floor and at the collection counter.
- Collect products from the stock area for customers, take payments, provide details on our financial service offerings for certain products and process refunds.
- Make sure that the stock room is neat and tidy, and restocking products from deliveries.
- Be present on the shop floor helping customers with questions and provide advice on a wide range of products.
- Build great knowledge about our products, services and promotions to help provide recommendations.
What makes a great Argos Colleague:
- Friendly and welcoming with a genuine enthusiasm for helping customers.
- Comfortable talking to customers about our financial services when buying certain products.
- Happy working in a fast-paced, physical and high energy environment, and thrives in being part of a team.
- Always prepared to work flexibly and productively to a high standard across the store when needed.
- Embraces using new digital tools and technology to do your job brilliantly.
- Have great attention to detail, keeping the store clean and clutter free to create the best shopping experience for our customers.
Working for us has great rewards:
- Discount card – 10% off at Sainsbury's, Argos, Tu, and Habitat after four weeks, increasing to 15% discount at Sainsbury's every Friday and Saturday, and 15% off at Argos every pay day.
- Free food and hot drinks - provided for Colleagues in all our stores.
- Generous holiday entitlement - based on the hours you work, plus maternity and paternity leave.
- Pension – we’ll match between 4-7.5% of your pension contributions.
- Sainsbury's share schemes – buy Sainsbury's shares at discounted prices.
- Shopping discounts – special offers on gym memberships, restaurants, holidays, retail vouchers and more.
- Wellbeing support – including free access to our Employee Assistance Programme which is a confidential service providing support and guidance on a wide range of issues.
Please note that our vacancies may close quickly, so we encourage candidates to apply at their earliest convenience.
An inclusive place to work and shop: We are dedicated to being a truly inclusive retailer, where every colleague can achieve their full potential, and every customer feels welcome when they shop with us. To support this commitment, our colleagues may be entitled to a range of enhanced discretionary leave for families, as well as support for carers. We provide our colleagues resources to help them understand and support their role and their team effectively. Our internal colleague networks seek to ensure true representation for everyone, helping us identify and remove barriers that our colleagues may face.
We are proud to offer a range of development opportunities, including mentorship, training, and career progression pathways, to help our colleagues grow and succeed. We also celebrate diversity through various initiatives and events, fostering a culture of inclusion and respect. Should you require any reasonable adjustments during the application or interview stages, please let us know, and we will endeavour to support you.
Customer Advisor – Argos (in Sainsbury’s) employer: Helpmesettle
Contact Detail:
Helpmesettle Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Advisor – Argos (in Sainsbury’s)
✨Tip Number 1
Familiarise yourself with Argos' product range and services. Being knowledgeable about what they offer will help you engage confidently with customers and demonstrate your enthusiasm for the role.
✨Tip Number 2
Practice your customer service skills by engaging with friends or family in a mock scenario. This will help you feel more comfortable when interacting with real customers and showcase your ability to provide excellent service.
✨Tip Number 3
Be prepared to discuss your flexibility and willingness to work various shifts. Highlighting your adaptability can make you a more attractive candidate, especially for a part-time role that requires varied hours.
✨Tip Number 4
Show your enthusiasm for teamwork during the interview. Argos values colleagues who thrive in a team environment, so be ready to share examples of how you've successfully collaborated with others in the past.
We think you need these skills to ace Customer Advisor – Argos (in Sainsbury’s)
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in customer service and retail. Use keywords from the job description, such as 'excellent customer service' and 'teamwork', to demonstrate your fit for the role.
Craft a Strong Cover Letter: Write a cover letter that showcases your enthusiasm for the position and the company. Mention specific examples of how you've provided great customer experiences in the past and how you can contribute to Argos at Sainsbury's.
Showcase Your Flexibility: Since the role requires flexibility in working hours, emphasise your availability and willingness to work various shifts, including weekends. This shows that you're adaptable and ready to meet the company's needs.
Highlight Your Team Spirit: Argos values teamwork, so include examples of how you've successfully worked in a team environment. Discuss any collaborative projects or experiences that demonstrate your ability to thrive in a fast-paced setting.
How to prepare for a job interview at Helpmesettle
✨Show Your Customer Service Skills
As a Customer Advisor, your ability to provide excellent customer service is crucial. Prepare examples of how you've helped customers in the past, whether it's resolving issues or providing product recommendations.
✨Demonstrate Team Spirit
Argos values teamwork, so be ready to discuss your experiences working in a team environment. Highlight instances where you collaborated with colleagues to achieve a common goal or improve customer satisfaction.
✨Familiarise Yourself with Products and Services
Research Argos' product range and services before the interview. Being knowledgeable about what they offer will show your enthusiasm for the role and help you answer questions more effectively.
✨Embrace Flexibility and Adaptability
The role requires flexibility in working hours and tasks. Be prepared to discuss how you've adapted to changing situations in previous jobs and your willingness to take on various responsibilities.
