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- Tasks: Manage a care branch, ensuring high standards and efficient operations.
- Company: Helping Hands Home Care has been a leader in UK adult care since 1989.
- Benefits: Enjoy a bonus scheme, career progression, and 25 days annual leave.
- Why this job: Join a respected brand and make a real difference in people's lives.
- Qualifications: Level 5 NVQ in Management in care or willingness to achieve it required.
- Other info: Diverse and inclusive workplace with support for qualifications and training.
The predicted salary is between 36000 - 60000 £ per year.
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Since 1989, Helping Hands Home Care has been a leader in the UK adult care (private pay) sector, supporting adults of all ages to maintain their independence and stay in the place they know and love: home. With over 140 branches across England and Wales, our success lies in our commitment to exceptional care and innovative solutions.
We\’re now looking for Registered Care Managers who are as passionate about what they do as we are to join our team.
Working for Helping Hands is like owning your own Domiciliary Care company but with the support of a nationally recognised and well-respected brand. As a Registered Care Manager you will have the flexibility to make decisions that put the quality of life of your customers and Carers first
Main Responsibilities
- Day-to-day management of the branch to ensure that it is efficient, profitable and provides the highest standard of care to all customers.
- Holding the CQC/CIW registration for the branch and ensure that it operates within CQC/CIW guidelines.
- Maintain and grow carer numbers by actively recruiting new team members and guiding them through the recruitment process.
- Actively seek new business opportunities and support the commercial growth of the branch.
- Regularly review the operation of the branch to ensure that all customer needs are met.
- Ensure that all policies and procedures are communicated and implemented effectively within the branch.
- Support branch staff and carers with their training and development.
About You
To be successful in this role you\’ll need to have a level 5 NVQ in Management in care or be willing to work towards achieving this. Additionally, you\’ll need to have knowledge of regulatory requirements and best practice in line with CQC/CIW guidance and experience of working within the care sector at management level. You\’ll also need to have a full UK driving licence and access to your own vehicle.
- Bonus scheme worth up to £10k per annum
- Career progression opportunities
- 25 days annual leave, rising to 27 dependent on service
- Blue Light Card offering discounts from business and services
- Access to our employee assistance programme
- Support to complete nationally recognised qualifications
- Refer a friend scheme
- Annual salary review
Helping Hands is committed to promoting a diverse and inclusive workforce as we believe this develops a comfortable working environment for all our staff. All applications will be treated fairly in line with our Equality and Diversity Policy.
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Registered Care Manager employer: Helping Hands
Contact Detail:
Helping Hands Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Registered Care Manager
✨Tip Number 1
Familiarise yourself with the CQC/CIW guidelines and regulations. Understanding these will not only help you in the interview but also demonstrate your commitment to maintaining high standards of care, which is crucial for a Registered Care Manager.
✨Tip Number 2
Network with professionals in the care sector. Attend local care events or join online forums to connect with others in the industry. This can provide valuable insights and may even lead to referrals or recommendations for the position.
✨Tip Number 3
Prepare to discuss your management experience in detail. Be ready to share specific examples of how you've successfully managed teams, improved care standards, or navigated challenges in previous roles, as this will showcase your suitability for the role.
✨Tip Number 4
Research Helping Hands Home Care thoroughly. Understand their values, mission, and recent developments. This knowledge will allow you to tailor your conversation during the interview and show that you're genuinely interested in being part of their team.
We think you need these skills to ace Registered Care Manager
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities of a Registered Care Manager. Familiarise yourself with the CQC/CIW guidelines and how they apply to the role.
Tailor Your CV: Highlight your relevant experience in the care sector, especially any management roles. Emphasise your qualifications, such as the level 5 NVQ in Management in care, and any specific achievements that demonstrate your ability to lead a team.
Craft a Compelling Cover Letter: Use your cover letter to express your passion for care management. Discuss your understanding of the importance of maintaining high standards of care and how you plan to support both customers and staff in your role.
Showcase Your Leadership Skills: In your application, provide examples of how you've successfully managed teams or projects in the past. Highlight your ability to recruit, train, and develop staff, as well as your experience in seeking new business opportunities.
How to prepare for a job interview at Helping Hands
✨Know Your Regulations
Familiarise yourself with CQC/CIW guidelines and regulations. Being able to discuss how you would ensure compliance in your branch will demonstrate your understanding of the role and its responsibilities.
✨Showcase Your Leadership Skills
Prepare examples of how you've successfully managed teams in the past. Highlight your experience in recruiting, training, and supporting staff, as this is crucial for a Registered Care Manager.
✨Discuss Business Growth Strategies
Think about ways to actively seek new business opportunities. Be ready to share ideas on how you would grow carer numbers and enhance the branch's commercial success.
✨Emphasise Customer-Centric Care
Be prepared to talk about how you prioritise the quality of life for customers. Share specific examples of how you've ensured that customer needs are met in previous roles.