At a Glance
- Tasks: Train and support new carers while ensuring high standards of care.
- Company: Join a purpose-driven team at Helping Hands, dedicated to kindness.
- Benefits: Enjoy discounts with the Blue Light Card and wellbeing support.
- Other info: Opportunities for growth within an award-winning care provider.
- Why this job: Make a real difference in people's lives while advancing your career.
- Qualifications: Experience as a Care Assistant and a full UK driving licence required.
The predicted salary is between 30000 - 40000 £ per year.
About The Role
Helping Hands was built on kindness and guides everything we do today.
We're a purpose‑driven team helping people live well in the homes they love.
As a Care and Training Practitioner you will play a vital role in shaping exceptional care and supporting new carers from their very first interview through to their full onboarding journey.
Responsibilities
- Train, mentor and support new carers so they feel confident, capable and ready to deliver extraordinary care.
- Assist the branch team with compliance, auditing and documentation.
- Complete spot checks and supervisions to maintain high standards across the care team.
- Visit customers to review care plans, ensuring they remain accurate, safe and person‑centred.
- Carry out risk assessments with care, clarity and professionalism.
- Support on‑call duties in line with the branch rota.
- Blend customer visits with team leadership and office collaboration.
Qualifications
- Experience as a Care Assistant and a desire to take the next step in your career.
- A full, clean UK driving licence and access to a roadworthy, insured vehicle.
- Strong communication skills and a supportive, encouraging approach to working with others.
- A keen eye for detail and confidence in maintaining compliance and quality standards.
- A people‑first mindset – calm, kind and ready to lead by example.
Benefits
- Eligibility for the Blue Light Card with hundreds of national discounts.
- Employee Assistance Programme for wellbeing support.
- Genuine pathways for growth and development within a nationwide, award‑winning care provider.
- Equality and Diversity
All applications are considered fairly in line with our Equality and Diversity Policy.
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Field Care Supervisor employer: Helping Hands
Join a dynamic and innovative team where your expertise in customer relationship marketing will be valued and nurtured. Our company fosters a collaborative work culture that prioritises employee growth, offering ample opportunities for professional development and advancement. Located in a vibrant area, we provide a supportive environment that encourages creativity and meaningful contributions to enhance customer engagement throughout their care journey.