Customer Relationship Marketing Manager in Alcester

Customer Relationship Marketing Manager in Alcester

Alcester Full-Time 50000 - 60000 Β£ / year (est.) No working from home possible
Helping Hands

At a Glance

  • Tasks: Design and deliver impactful leadership development programmes to inspire and empower teams.
  • Company: A purpose-led organisation with exciting growth plans in the care sector.
  • Benefits: Make a lasting impact on culture, work with senior stakeholders, and develop innovative learning solutions.
  • Other info: Join a dynamic team focused on positive organisational culture and continuous improvement.
  • Why this job: Shape leadership capability and create an environment where people thrive.
  • Qualifications: Experience in leadership development and strong communication skills required.

The predicted salary is between 50000 - 60000 Β£ per year.

As our Leadership & Culture Development Manager, you'll play a key role in shaping leadership capability across the organisation. Partnering with operational leaders and People colleagues, you'll design and deliver impactful leadership development programmes that equip leaders to inspire teams, drive performance, and create cultures where colleagues can thrive.

What You're Doing

  • Designing and delivering leadership development programmes aligned to the Helping Hands Leadership Framework
  • Creating structured development pathways that support leaders at every stage of their leadership journey
  • Developing engaging learning experiences focused on team leadership, performance management, decision-making and leading change
  • Supporting the development of strong leadership capability across the organisation
  • Helping to strengthen a culture of accountability, performance and compassionate leadership
  • Designing learning experiences that reinforce Helping Hands values and leadership behaviours
  • Collaborating with People and operational teams to embed leadership behaviours throughout the employee experience
  • Evaluating programme effectiveness using feedback, capability measures, engagement data and business outcomes

Qualifications & Experience

  • Proven experience designing and delivering leadership development programmes
  • Strong understanding of leadership theory, organisational behaviour and performance management
  • Experience creating learning solutions that support leader effectiveness and business performance
  • Excellent facilitation, communication and stakeholder management skills
  • The ability to build strong relationships and influence leaders at all levels
  • Experience partnering with operational teams to understand and address real business challenges
  • Strong strategic thinking combined with a practical, solutions-focused approach
  • Ability to analyse feedback and performance data to drive continuous improvement
  • Passion for developing people and building positive organisational cultures
  • Experience within the care sector, healthcare or another people-focused environment
  • Experience supporting culture change or organisational development initiatives
  • Professional qualifications in Learning & Development, Organisational Development or a related discipline
  • Experience working within a multi-site or geographically dispersed organisation

Why Join Us

We're a purpose-led organisation with exciting growth plans. This role lets you shape leadership development across one of the UK's leading care providers, make a lasting impact on organisational culture and leadership capability, work with senior stakeholders to influence how leadership is experienced across the business, develop innovative learning solutions that support thousands of colleagues nationwide, and help create an environment where people can perform at their best and thrive.

Customer Relationship Marketing Manager in Alcester employer: Helping Hands

Join a dynamic and innovative team where your expertise in customer relationship marketing will be valued and nurtured. Our company fosters a collaborative work culture that prioritises employee growth, offering ample opportunities for professional development and advancement. Located in a vibrant area, we provide a supportive environment that encourages creativity and meaningful contributions to enhance customer engagement throughout their care journey.

Helping Hands

Contact Details:

Helping Hands Recruitment Team

We think you need these skills to ace Customer Relationship Marketing Manager in Alcester

Leadership Development
Organisational Behaviour
Performance Management
Learning Experience Design
Facilitation Skills
Communication Skills
Stakeholder Management