Registered Care Manager

Registered Care Manager

London Full-Time 36000 - 60000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Manage a care branch, ensuring top-notch service and team support.
  • Company: Helping Hands Home Care has been a leader in UK adult care since 1989.
  • Benefits: Enjoy a bonus scheme, career progression, and 25 days annual leave.
  • Why this job: Join a respected brand and make a real difference in people's lives.
  • Qualifications: Level 5 NVQ in Management in care or willingness to achieve it required.
  • Other info: This is a fixed term contract for 12 months with a focus on inclusivity.

The predicted salary is between 36000 - 60000 £ per year.

Join to apply for the Registered Care Manager role at Helping Hands Home Care

Pay RangeHelping Hands Home Care provides a pay range based on skills and experience. Discuss with your recruiter for details.

Base Pay RangeDirect message the job poster from Helping Hands Home Care

Extraordinary Care. Extraordinary Culture. Extraordinary Careers.

Helping Hands was built on kindness and it still guides everything we do today. We\’re a purpose-driven team helping people live well in the homes and communities they love. Join us, and you\’ll be part of a supportive, ambitious team where your work truly matters, and you can grow a career that counts.

Registered Care ManagerAs a Registered Care Manager , you\’ll lead the delivery of exceptional care within your local community. You\’ll guide and inspire your team, uphold the highest quality standards, and make sure every customer receives safe, personalised support they can rely on. It\’s a role with real influence, shaping services, strengthening relationships, and helping your branch grow with heart and confidence.

What you\’ll do

Lead your branch with warmth and clarity, creating a high-performing, values-driven team where everyone feels supported and able to thrive.

Ensure every customer receives outstanding care, from regular visits to respite and Live-in services – championing quality, safety, and consistency.

Maintain full regulatory compliance across your services, driving a \”right first time\” culture and responding swiftly to improvements when needed.

Build strong relationships across your community, including healthcare professionals, local authorities, GPs and partners, to grow your customer base and strengthen Helping Hands\’ reputation.

Collaborate closely with internal teams across Operations, People, Quality, Finance and Marketing to deliver great outcomes for customers and our teams.

Monitor performance, manage budgets, and identify opportunities to improve efficiency, profitability and service delivery.

Support your Area Care Manager and fellow leaders by sharing best practice and helping embed a culture of excellence across your region.

What you\’ll bring

A real passion for people, care and community.

Experience leading teams, inspiring others, building capability, and driving strong performance.

Excellent communication and relationship-building skills, with the confidence to influence both internal and external partners.

Strong commercial awareness, with experience managing budgets, KPIs and business performance.

A solid understanding of regulatory requirements, quality frameworks and compliance best practice.

Outstanding organisational and planning skills, with the resilience to thrive in a fast-moving environment.

Confidence using data, systems and technology to inform good decision-making.

Experience working with third-party providers, contractors or partners.

A flexible, adaptable mindset and a drive to deliver meaningful results.

Experience in the care sector or a related field.

Level 5 qualification in Leadership and Management for Care (or willingness to work towards it).

Knowledge of CQC or CIW regulatory standards.

Previous management experience within care.

Why Helping Hands

Clear career development pathways and genuine opportunities to grow.

25 days\’ annual leave (rising to 27 with service).

Blue Light Card discounts.

Employee assistance programme.

Support with nationally recognised qualifications.

A workplace that celebrates diversity and champions inclusion. Everyone is welcome.

At Helping Hands we\’re committed to building a diverse, inclusive community where everyone belongs. All applications are considered fairly in line with our Equality and Diversity Policy.

Seniority level: Not Applicable

Employment type: Full-time

Job function: Health Care Provider

Industries: Hospitals and Health Care

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Contact Detail:

Helping Hands Home Care Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Registered Care Manager

Tip Number 1

Familiarise yourself with the CQC/CIW guidelines and regulations. Understanding these will not only help you in the interview but also demonstrate your commitment to maintaining high standards of care, which is crucial for a Registered Care Manager.

Tip Number 2

Network with professionals in the care sector. Attend local care events or join online forums to connect with others in the industry. This can provide valuable insights and may even lead to referrals or recommendations for the role.

Tip Number 3

Prepare to discuss your management experience in detail. Be ready to share specific examples of how you've successfully managed teams, improved care quality, or navigated regulatory challenges in previous roles.

Tip Number 4

Showcase your passion for care during the interview. Share personal stories or experiences that highlight your dedication to improving the lives of others, as this aligns with Helping Hands' mission and values.

We think you need these skills to ace Registered Care Manager

Leadership Skills
Knowledge of CQC/CIW Regulations
Management Experience in the Care Sector
Recruitment and Training Skills
Business Development Acumen
Financial Management
Communication Skills
Problem-Solving Skills
Customer Service Orientation
Team Building
Adaptability
Time Management
Conflict Resolution
Empathy and Compassion

Some tips for your application 🫡

Tailor Your CV: Make sure your CV highlights your relevant experience in the care sector, particularly any management roles. Emphasise your qualifications, such as the level 5 NVQ in Management in care, and any specific achievements that demonstrate your ability to lead a team effectively.

Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for care management. Discuss why you want to work with Helping Hands Home Care and how your values align with their commitment to exceptional care. Mention your understanding of CQC/CIW guidelines and how you plan to uphold these standards.

Highlight Relevant Skills: In your application, be sure to highlight skills that are crucial for the Registered Care Manager role, such as leadership, communication, and business development. Provide examples of how you've successfully managed teams or improved care services in previous positions.

Proofread Your Application: Before submitting your application, take the time to proofread it thoroughly. Check for any spelling or grammatical errors, and ensure that all information is clear and concise. A well-presented application reflects your attention to detail and professionalism.

How to prepare for a job interview at Helping Hands Home Care

Show Your Passion for Care

Make sure to express your genuine passion for providing care and supporting individuals in maintaining their independence. Share personal anecdotes or experiences that highlight your commitment to the sector.

Demonstrate Regulatory Knowledge

Familiarise yourself with CQC/CIW guidelines and be prepared to discuss how you would ensure compliance within the branch. This shows that you understand the importance of regulations in delivering high-quality care.

Highlight Leadership Skills

As a Registered Care Manager, you'll need strong leadership abilities. Be ready to discuss your experience in managing teams, recruiting staff, and supporting their development. Provide examples of how you've successfully led a team in the past.

Discuss Business Growth Strategies

Think about how you can contribute to the commercial growth of the branch. Prepare to share ideas on how to attract new clients and retain existing ones, as well as how to maintain a positive reputation in the community.

Registered Care Manager
Helping Hands Home Care
Location: London
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