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- Tasks: Audit services to ensure compliance and drive quality improvements.
- Company: Helping Hands, a leading home care provider since 1989.
- Benefits: Fully remote role, flexible working, competitive salary up to ÂŁ32,000.
- Other info: Join a supportive team and enjoy opportunities for professional development.
- Why this job: Make a real impact on care standards and support person-centred care.
- Qualifications: Strong knowledge of CQC/CIW regulations and experience in quality roles.
The predicted salary is between 24000 - 32000 ÂŁ per year.
Overview
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Helping Hands Home Care provided pay range
This range is provided by Helping Hands Home Care. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.
Base pay range
Direct message the job poster from Helping Hands Home Care
At Helping Hands, we’ve been caring since 1989—supporting adults to remain safe and independent in the place they love most: their own home. We’re proud to be one of the UK’s largest and most respected home care providers, and we’re growing every year.
We’re excited to be growing our quality team and are on the lookout for an experienced Quality Auditor. If you’re someone who truly cares about service excellence, knows compliance like the back of your hand, and wants to make a real impact on care standards across the country, we’d love to hear from you. This could be just the opportunity you’ve been looking for.
What You’ll Be Doing
As a Quality Auditor, you’ll play a key role in ensuring our services meet and exceed internal standards and regulatory requirements (CQC and CIW). You’ll independently audit branches and services, identify areas for improvement, and help embed a culture of quality across the organisation.
You’ll also collaborate with our Quality Business Partners, Branch Managers, and operational leaders to drive best practice and continuous improvement that directly benefits our customers and carers.
Key Responsibilities
- Plan and carry out internal audits across the organisation in line with our quality audit schedule
- Evaluate services against CQC and CIW standards and provide expert guidance on improvements
- Identify trends, risks, and opportunities for improvement and create clear, actionable reports
- Monitor and validate corrective actions through to completion
- Support services with preparation for regulatory and commissioner inspections
- Work with branch teams to ensure policies, procedures and quality standards are fully embedded
- Share best practices across regions to drive consistent excellence in care
- Collaborate with internal teams (e.g. L&D, HR, GDPR) to support compliance and improvement
- Maintain up-to-date knowledge of industry regulations and contribute to policy development
What We’re Looking For
- Strong knowledge of CQC and/or CIW regulatory frameworks
- Proven experience in a compliance or quality role within the health or social care sector
- Skilled in auditing, writing reports, and making practical recommendations
- Excellent analytical and communication skills
- Highly organised, self-motivated, and solution-focused
- Passionate about person-centred care and service improvement
- Diploma in Health & Social Care
- ISO 9001 Lead Auditor qualification or equivalent
- Diploma in Quality Assurance or IOSH certification
Why Join Helping Hands?
- Fully remote role with flexible working
- Join a supportive, experienced quality team
- Help shape national standards and deliver real impact
- Opportunities for professional development and continuous improvement
- Be part of a respected brand with over 150 branches nationwide
- Competitive salary of up to ÂŁ32,000 a year
Seniority level
- Not Applicable
Employment type
- Full-time
Job function
- Quality Assurance
Industries
- Hospitals and Health Care
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Quality Auditor employer: Helping Hands Home Care
Contact Detail:
Helping Hands Home Care Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Quality Auditor
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend relevant events, and connect with professionals on LinkedIn. We can’t stress enough how valuable personal connections can be in landing that Quality Auditor role.
✨Tip Number 2
Prepare for interviews by brushing up on your knowledge of CQC and CIW standards. We recommend creating a list of potential questions and practising your answers. Show them you’re not just familiar with compliance but passionate about it!
✨Tip Number 3
Don’t forget to showcase your auditing skills! Bring examples of past audits or reports you’ve worked on to the interview. We want to see how you’ve made an impact in previous roles—numbers and results speak volumes!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to engage directly with us. Let’s make this happen together!
We think you need these skills to ace Quality Auditor
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Quality Auditor role. Highlight your experience with CQC and CIW standards, and don’t forget to showcase your auditing skills. We want to see how you can bring your unique expertise to our team!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to express your passion for service excellence and person-centred care. Let us know why you’re excited about the opportunity to make a real impact on care standards at Helping Hands.
Showcase Your Achievements: When detailing your experience, focus on specific achievements that demonstrate your ability to improve quality and compliance. We love numbers and results, so if you’ve made a measurable difference in previous roles, shout about it!
Apply Through Our Website: We encourage you to apply through our website for a seamless application process. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from our team!
How to prepare for a job interview at Helping Hands Home Care
✨Know Your Regulations
Make sure you brush up on the CQC and CIW standards before your interview. Being able to discuss these frameworks confidently will show that you’re not just familiar with them, but that you truly understand their importance in maintaining quality care.
✨Showcase Your Auditing Skills
Prepare specific examples from your past experience where you’ve successfully conducted audits or made significant improvements. This will help demonstrate your practical knowledge and how you can apply it to Helping Hands’ quality team.
✨Be Solution-Focused
During the interview, highlight your ability to identify problems and propose actionable solutions. Discussing how you've tackled challenges in previous roles will illustrate your proactive approach and commitment to continuous improvement.
✨Emphasise Collaboration
Since the role involves working closely with various teams, be ready to talk about your experience collaborating with others. Share examples of how you’ve worked with different departments to drive best practices and improve service delivery.