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- Tasks: Lead a high-performing team in delivering essential people administration services.
- Company: Helping Hands Home Care provides premium home care services, focusing on values and community impact.
- Benefits: Enjoy a competitive salary, 25 days annual leave, and hybrid working options.
- Why this job: Make a meaningful impact in a values-led organisation that prioritises people and service excellence.
- Qualifications: Proven HR leadership experience, strong compliance knowledge, and excellent communication skills required.
- Other info: This is an interim role for up to 12 months, starting ASAP.
The predicted salary is between 36000 - 60000 £ per year.
4 days ago Be among the first 25 applicants
Direct message the job poster from Helping Hands Home Care
Recruitment Manager at Helping Hands Homecare
Location: Hybrid – Alcester, 50% in support office, 50% working from home
Salary and benefits: £competitive, 25 days annual leave plus bank holidays
Contract: Interim for up to 12 months | Start: ASAP
About us
At Helping Hands we’re passionate about offering an industry-leading premium home care service and have been helping people live well in the homes and communities they love for decades. We are a values-led organization and this is a great opportunity to join an established People Services team and really make an impact.
The role
We’re looking for an experienced and driven People Services Leader to step into a critical interim role to support with an upcoming maternity leave. This is a unique opportunity to lead a high-performing team and ensure the seamless delivery of people administration services that are essential to our employee experience and operational success.
This role is about more than managing processes—it’s about enabling leaders, improving colleague and candidate experience, and ensuring we meet the highest standards of compliance and service.
Key Responsibilities
- Oversee all aspects of people administration, including onboarding, offboarding, lifecycle changes, and internal audits.
- Lead continuous improvement initiatives, drive digitisation and automation, and embed a customer-first mindset across the team.
- Shape policy, manage risk, and support wider People Team projects.
What We’re Looking For
- Proven leadership in HR operations or shared services
- Strong understanding of compliance, legislation, and high-volume onboarding
- A track record of driving process improvement and service excellence
- Excellent stakeholder management and communication skills
- Tech-savvy with strong data and analytical capabilities
This is a high-impact role in a values-led organisation where people truly matter. If you’re ready to lead with purpose, deliver meaningful change, and support a team that’s central to our people strategy, we’d love to hear from you.
Seniority level
-
Seniority level
Not Applicable
Employment type
-
Employment type
Full-time
Job function
-
Job function
Human Resources and Management
-
Industries
Hospitals and Health Care
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People Services Leader employer: Helping Hands Home Care
Contact Detail:
Helping Hands Home Care Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land People Services Leader
✨Tip Number 1
Familiarise yourself with Helping Hands Home Care's values and mission. Understanding their commitment to premium home care services will help you align your responses during interviews and demonstrate that you're a good cultural fit.
✨Tip Number 2
Prepare specific examples of how you've led teams in HR operations or shared services. Highlight your experience in driving process improvements and service excellence, as these are key aspects of the role.
✨Tip Number 3
Showcase your tech-savviness by discussing any tools or software you've used for data analysis and HR management. Being able to speak confidently about your analytical capabilities will set you apart from other candidates.
✨Tip Number 4
Network with current or former employees of Helping Hands Home Care on platforms like LinkedIn. Gaining insights from their experiences can provide you with valuable information to use in your application and interviews.
We think you need these skills to ace People Services Leader
Some tips for your application 🫡
Understand the Role: Read the job description carefully to grasp the key responsibilities and requirements for the People Services Leader position. Tailor your application to highlight your relevant experience in HR operations and leadership.
Highlight Relevant Experience: In your CV and cover letter, emphasise your proven leadership in HR operations, compliance knowledge, and any experience with high-volume onboarding. Use specific examples to demonstrate your track record of driving process improvement and service excellence.
Showcase Communication Skills: Since excellent stakeholder management and communication skills are crucial for this role, make sure to include examples of how you've effectively communicated with various stakeholders in your previous roles. This could be through projects, presentations, or team leadership.
Personalise Your Application: Address your cover letter to the hiring manager if possible, and express your passion for the values-led approach of Helping Hands Home Care. Mention why you want to work for them specifically and how you can contribute to their mission.
How to prepare for a job interview at Helping Hands Home Care
✨Understand the Company Values
Before your interview, take some time to research Helping Hands Home Care and their core values. This will help you align your answers with what they stand for, showing that you're a good cultural fit.
✨Prepare for Leadership Questions
As a People Services Leader, you'll likely face questions about your leadership style and experiences. Be ready to discuss specific examples of how you've led teams, improved processes, and handled challenges in HR operations.
✨Showcase Your Compliance Knowledge
Given the importance of compliance in this role, be prepared to discuss your understanding of relevant legislation and how you've ensured compliance in previous positions. This will demonstrate your capability to manage risk effectively.
✨Highlight Your Tech Savviness
Since the role involves driving digitisation and automation, be sure to mention any relevant technologies or systems you've used in HR. Discuss how you've leveraged data and analytics to improve processes and enhance the employee experience.
