At a Glance
- Tasks: Lead a passionate team to deliver exceptional care in your community.
- Company: Helping Hands, a purpose-driven team focused on kindness and support.
- Benefits: Up to £47,500 salary, performance bonuses, 25 days leave, and career growth.
- Other info: Join a diverse workplace that values inclusion and personal development.
- Why this job: Make a real impact in people's lives while growing your career.
- Qualifications: Experience in leadership, strong communication skills, and a passion for care.
The predicted salary is between 41500 - 47500 £ per year.
Extraordinary Care. Extraordinary Culture. Extraordinary Careers.
Helping Hands was built on kindness and it still guides everything we do today. We’re a purpose-driven team helping people live well in the homes and communities they love. Join us, and you’ll be part of a supportive, ambitious team where your work truly matters, and you can grow a career that counts.
As a Registered Care Manager, you’ll lead the delivery of exceptional care within your local community. You’ll guide and inspire your team, uphold the highest quality standards, and make sure every customer receives safe, personalised support they can rely on. It’s a role with real influence, shaping services, strengthening relationships, and helping your branch grow with heart and confidence.
What you’ll do
- Lead your branch with warmth and clarity, creating a high-performing, values-driven team where everyone feels supported and able to thrive.
- Ensure every customer receives outstanding care, from regular visits to respite and Live-in services – championing quality, safety, and consistency.
- Maintain full regulatory compliance across your services, driving a “right first time” culture and responding swiftly to improvements when needed.
- Build strong relationships across your community, including healthcare professionals, local authorities, GPs and partners, to grow your customer base and strengthen Helping Hands’ reputation.
- Collaborate closely with internal teams across Operations, People, Quality, Finance and Marketing to deliver great outcomes for customers and our teams.
- Monitor performance, manage budgets, and identify opportunities to improve efficiency, profitability and service delivery.
- Support your Area Care Manager and fellow leaders by sharing best practice and helping embed a culture of excellence across your region.
What you’ll bring
- A real passion for people, care and community.
- Experience leading teams, inspiring others, building capability, and driving strong performance.
- Excellent communication and relationship-building skills, with the confidence to influence both internal and external partners.
- Strong commercial awareness, with experience managing budgets, KPIs and business performance.
- A solid understanding of regulatory requirements, quality frameworks and compliance best practice.
- Outstanding organisational and planning skills, with the resilience to thrive in a fast-moving environment.
- Confidence using data, systems and technology to inform good decision-making.
- Experience working with third-party providers, contractors or partners.
- A flexible, adaptable mindset and a drive to deliver meaningful results.
Desirable:
- Experience in the care sector or a related field.
- Level 5 qualification in Leadership and Management for Care (or willingness to work towards it).
- Knowledge of CQC or CIW regulatory standards.
- Previous management experience within care.
Why Helping Hands
- Clear career development pathways and genuine opportunities to grow.
- 25 days’ annual leave (rising to 27 with service).
- Performance related bonus worth up to £10,000 per annum.
- Blue Light Card discounts.
- Employee assistance programme.
- Support with nationally recognised qualifications.
- Refer-a-friend bonus scheme.
- A workplace that celebrates diversity and champions inclusion. Everyone is welcome.
At Helping Hands we’re committed to building a diverse, inclusive community where everyone belongs. All applications are considered fairly in line with our Equality and Diversity Policy.
Locations
Registered Care Manager in Newport, Wales employer: Helping Hands Home Care
Helping Hands is an exceptional employer that prioritises kindness and community, offering a supportive and ambitious work culture for Registered Care Managers. With clear career development pathways, generous annual leave, and performance-related bonuses, employees are empowered to thrive while making a meaningful impact in their local communities. Join us to be part of a diverse team that champions inclusion and values every individual's contribution.
StudySmarter Expert Advice🤫
We think this is how you could land Registered Care Manager in Newport, Wales
✨Tip Number 1
Network like a pro! Reach out to people in the care sector, attend local events, and connect with professionals on LinkedIn. Building relationships can open doors to opportunities that aren’t even advertised.
✨Tip Number 2
Show your passion for care! When you get the chance to chat with potential employers, share your experiences and what drives you in this field. Let them see your commitment to making a difference in people's lives.
✨Tip Number 3
Prepare for interviews by researching Helping Hands and understanding their values. Be ready to discuss how your leadership style aligns with their mission of delivering extraordinary care and building strong community relationships.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in joining our amazing team at Helping Hands.
We think you need these skills to ace Registered Care Manager in Newport, Wales
Some tips for your application 🫡
Show Your Passion:When writing your application, let your passion for care and community shine through. We want to see how much you care about making a difference in people's lives, so share your experiences and motivations that drive you.
Tailor Your Application:Make sure to customise your application to reflect the specific requirements of the Registered Care Manager role. Highlight your leadership experience and how you've inspired teams in the past, as this is key for us at Helping Hands.
Be Clear and Concise:Keep your application clear and to the point. We appreciate straightforward communication, so avoid jargon and focus on what makes you the perfect fit for our values-driven team.
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity. We can’t wait to hear from you!
How to prepare for a job interview at Helping Hands Home Care
✨Know Your Care Standards
Familiarise yourself with the CQC or CIW regulatory standards before your interview. Being able to discuss these in detail shows that you understand the importance of compliance and quality care, which is crucial for a Registered Care Manager role.
✨Showcase Your Leadership Skills
Prepare examples of how you've successfully led teams in the past. Highlight specific instances where you inspired others, built capability, or drove performance. This will demonstrate your ability to create a high-performing, values-driven team.
✨Build Relationships
Think about how you can build strong relationships within the community and with healthcare professionals. Be ready to discuss strategies you've used in the past to strengthen partnerships and grow customer bases, as this is key to the role.
✨Demonstrate Commercial Awareness
Be prepared to talk about your experience managing budgets and KPIs. Show that you understand how to improve efficiency and profitability while maintaining high-quality service delivery. This will highlight your strong commercial awareness, which is essential for success.
