At a Glance
- Tasks: Lead a new care branch, ensuring high-quality service and team development.
- Company: Helping Hands, a values-driven organisation focused on kindness and support.
- Benefits: Earn up to £43,800 with bonuses, 25 days leave, and funded qualifications.
- Other info: Join a supportive community committed to diversity and inclusion.
- Why this job: Shape a new service from the ground up and make a real difference.
- Qualifications: Experience in CQC regulated care services and strong leadership skills.
The predicted salary is between 39000 - 43800 £ per year.
Helping Hands was built on kindness, and that principle continues to guide how we support our customers and our leaders. We’re opening a new domiciliary care branch in Carlisle, and we’re looking for an experienced Registered Care Manager to lead the service through registration and early growth. This is a rare opportunity to shape a service from the ground up with the backing of established central teams, clear expectations, and realistic timescales.
About the branch
This is a newly opening service. As our Founding Registered Care Manager, you will:
- Lead the branch through registration with the Care Quality Commission (CQC)
- Build and develop your local team
- Grow the service at a sustainable pace, with quality and safety at the centre
You will not be expected to do everything alone. Recruitment, marketing and compliance are supported centrally, while you retain overall accountability as the Registered Manager.
What you’ll be responsible for
- Acting as the Registered Manager, ensuring safe, compliant, high-quality care delivery
- Leading and developing a values-driven care and office team
- Working closely with central recruitment to attract and onboard carers, while owning local workforce outcomes
- Building strong local relationships with commissioners, healthcare professionals and community partners
- Driving early-stage growth, rota stability, and customer satisfaction
- Maintaining regulatory compliance and embedding a “right first time” culture
- Managing budgets, performance metrics and branch development plans
Support you can expect
- Hands-on guidance through registration from an experienced central Quality team
- Ongoing support from your Area Care Manager and peer Registered Managers
- Central recruitment and marketing support during mobilisation and growth
- Clear priorities and phased expectations during the first year
What you’ll bring
- Experience managing or deputising within a CQC regulated domiciliary care service
- Confidence acting as (or stepping into) the Registered Manager role
- Strong leadership skills with the ability to build teams from early stage
- A practical, resilient approach to balancing quality, people and performance
- The confidence to work with central teams while owning local outcomes
Why Helping Hands
- Salary up to £39,000 a year
- Potential to earn up to £4,800 bonus annually
- Clear career pathways as the branch grows
- 25 days’ annual leave (rising to 27 with service)
- Blue Light Card discounts
- Employee Assistance Programme
- Funded qualifications and ongoing development
- A values-led organisation where leadership is genuinely supported
At Helping Hands we’re committed to building a diverse, inclusive community where everyone belongs. All applications are considered fairly in line with our Equality and Diversity Policy.
Registered Manager/Care Coordinator in Lancaster employer: Helping Hands Home Care
Helping Hands is an exceptional employer that prioritises kindness and support, making it a fantastic place for those looking to lead in the care sector. As the Founding Registered Care Manager in Carlisle, you will enjoy a competitive salary with bonus potential, clear career pathways, and comprehensive support from central teams, all within a values-driven culture that fosters employee growth and inclusivity.
StudySmarter Expert Advice🤫
We think this is how you could land Registered Manager/Care Coordinator in Lancaster
✨Tip Number 1
Network like a pro! Reach out to your connections in the care sector and let them know you're on the lookout for opportunities. You never know who might have the inside scoop on a role that’s perfect for you.
✨Tip Number 2
Get social! Follow Helping Hands on social media and engage with their posts. This not only keeps you updated on new openings but also shows your genuine interest in the company culture.
✨Tip Number 3
Prepare for interviews by practising common questions specific to the care sector. Think about how your experience aligns with the values of Helping Hands, and be ready to share examples that highlight your leadership skills.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the Helping Hands family.
We think you need these skills to ace Registered Manager/Care Coordinator in Lancaster
Some tips for your application 🫡
Show Your Passion for Care:When writing your application, let your passion for care shine through! We want to see how much you care about making a difference in people's lives. Share personal experiences or motivations that led you to this field.
Tailor Your Application:Make sure to customise your application to fit the Registered Manager role. Highlight your relevant experience and skills that align with our values and the job description. This shows us you’ve done your homework and are genuinely interested!
Be Clear and Concise:Keep your application clear and to the point. Use straightforward language and avoid jargon. We appreciate a well-structured application that’s easy to read, so we can quickly see why you’d be a great fit for our team.
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it gives you a chance to explore more about Helping Hands and our amazing culture.
How to prepare for a job interview at Helping Hands Home Care
✨Know Your Stuff
Make sure you’re well-versed in the CQC regulations and the specifics of domiciliary care. Brush up on your knowledge about quality care delivery and how to lead a team effectively. This will show that you’re not just interested in the role, but that you understand the responsibilities that come with it.
✨Showcase Your Leadership Skills
Prepare examples of how you've successfully built and developed teams in the past. Think about challenges you've faced and how you overcame them. This is your chance to demonstrate your strong leadership skills and your ability to foster a values-driven culture.
✨Connect with Their Values
Helping Hands is all about kindness and community. During the interview, share your own experiences that align with these values. Talk about how you’ve built relationships with healthcare professionals and community partners, as this will resonate well with their mission.
✨Ask Smart Questions
Prepare thoughtful questions that show your interest in the role and the company. Inquire about their expectations for the new branch, how they support their managers, or what success looks like in the first year. This not only shows your enthusiasm but also helps you gauge if the role is the right fit for you.
