At a Glance
- Tasks: Manage employee relations cases and provide expert advice to support our care network.
- Company: Helping Hands, a compassionate company dedicated to improving lives at home.
- Benefits: Up to £36,000 salary, hybrid work, and opportunities for professional growth.
- Other info: Join a dynamic team focused on kindness and continuous improvement.
- Why this job: Make a real difference in people's lives while developing your career in a supportive environment.
- Qualifications: Experience in employee relations and strong communication skills.
The predicted salary is between 36000 - 36000 £ per year.
Extraordinary Care. Extraordinary Culture. Extraordinary Careers. At Helping Hands, kindness is our foundation. From our first kitchen‑table beginnings to the thousands‑strong team we are today, we’re united by one belief: everyone deserves to live well in the place they call home. If you’re passionate about creating meaningful experiences and want a role where your work genuinely helps families find the care they need, there’s a place for you here.
We’re now looking for an ER Advisor to join our Central People team, providing expert ER support across our national care network. You’ll be part of a collaborative, supportive function where high standards, continuous improvement, and kindness go hand in hand — and where you’ll be trusted to manage complex cases while continuing to develop your professional capability.
Salary: Up to £36,000 per year
Location: Hybrid – Alcester Support Office
The Role
As an ER Advisor, you’ll play a key role in delivering high‑quality, ER‑focused People support across the business. Operating in a regulated care environment, you’ll manage a high volume of cases, including complex and safeguarding‑related matters, while ensuring fair, consistent, and legally sound outcomes. You’ll work closely with managers at all levels, providing clear, confident advice, helping to manage risk, and supporting the delivery of best‑practice people management across our services. This role is ideal for someone who thrives in a fast‑moving operational environment and enjoys balancing technical ER knowledge with strong stakeholder relationships.
What You’ll Be Doing
- Managing end‑to‑end employee relations cases, including disciplinary, grievance, capability and absence matters
- Advising managers on safeguarding issues in line with care sector standards
- Ensuring consistent application of People policies and employment law across the business
- Contributing to the review and development of People policies and processes
- Maintaining accurate case documentation in line with legal and organisational standards
- Working closely with People Business Partners, Safeguarding
ER Advisor employer: Helping Hands Home Care
Helping Hands Home Care is an exceptional employer that prioritises a supportive and collaborative work culture, making it an ideal place for professionals seeking to make a meaningful impact in the home care sector. With competitive salaries, including offers up to £65,000, and a strong focus on employee growth and development, team members are encouraged to thrive in their roles while driving significant change within the organisation. Located in England, the company fosters a people-centric environment where innovation and teamwork are at the forefront of operational success.
