At a Glance
- Tasks: Coordinate care delivery, support carers, and ensure exceptional service for customers.
- Company: Helping Hands, a purpose-driven team focused on kindness and community.
- Benefits: Competitive salary, 25 days annual leave, Blue Light Card discounts, and career progression.
- Other info: Join a welcoming culture where your voice matters and every interaction counts.
- Why this job: Make a real difference in people's lives while growing your career in a supportive environment.
- Qualifications: Level 3 Diploma in Adult Care or willingness to obtain, plus care sector experience.
The predicted salary is between 29400 - 30000 £ per year.
Care Coordinator
Department
East 3
Employment Type
Full Time
Location
Basildon
Reporting To
Jodie Williams
Compensation
Description
Extraordinary Care. Extraordinary Culture. Extraordinary Careers.
Helping Hands was built on kindness and it still guides everything we do today.
We're a purpose-driven team helping people live well in the homes and communities they love.
Join us, and you'll be part of a supportive, ambitious team where your work truly matters, and you can grow a career that counts.
As a
Care Coordinator , you'll be at the heart of keeping extraordinary care running smoothly.
Working closely with your Branch Care Manager, you'll support carers, customers and the wider community, making sure every visit is well-planned, every team member feels supported, and every customer receives care they can truly rely on.
- What you’ll do
- Support your Branch Care Manager to deliver exceptional care across your local area.
- Allocate carers effectively so customers receive consistent, high-quality support.
- Complete supervisions and observations on time, helping carers grow and maintain great practice.
- Help recruit and onboard new carers, strengthening the branch’s capacity and community impact.
- Review and update care plans so they reflect each customer’s needs, preferences and wellbeing.
- Look for opportunities to grow the branch, supporting local engagement and commercial activity.
- Champion brilliant customer service, ensuring every interaction feels considered and kind.
- Support on-call duties in line with the branch rota.
- What you’ll bring
- A Level 3 Diploma in Adult Care (or willingness to work towards it).
- Experience in the care sector, ideally in a supervisory role.
- A good understanding of CQC/CIW regulatory standards and best practice.
- A full UK driving licence and access to your own vehicle.
- Strong communication skills, confidence in decision-making and a supportive, people-first approach.
Why Helping Hands?
- Clear pathways for learning and career progression.
- 25 days' annual leave (rising to 26 after two years).
- Blue Light Card discounts.
- Employee assistance programme.
- Support with nationally recognised qualifications.
- Refer-a-friend bonus scheme.
- A welcoming, inclusive culture where your voice matters and your work has real impact.
- #J-18808-Ljbffr
Care Coordinator in Basildon employer: Helping Hands Home Care
Helping Hands is an exceptional employer that prioritises kindness and community, offering a supportive and ambitious work culture where your contributions truly matter. As an Area Care Manager, you'll benefit from genuine career growth opportunities, a competitive salary with substantial bonus potential, and a commitment to diversity and inclusion, all while leading a dedicated team to provide extraordinary care in the homes of those we serve.
StudySmarter Expert Advice🤫
We think this is how you could land Care Coordinator in Basildon
✨Get Involved with Local Health Initiatives
Join local community health events or volunteer for organisations like public health agencies. This not only builds your experience but also helps you network with industry professionals who might know of openings at places like Helping Hands Home Care.
✨Tap into Professional Associations
Check out associations like the Institute of Healthcare Management. They often have job boards, networking events, and conferences that are perfect for connecting with potential employers in health sciences administration.
✨Stay Updated with Industry Trends
Follow health policy news and trends—being knowledgeable about the current landscape will not only help you in interviews but also make you stand out as a candidate. You can discuss recent developments and their implications when chatting with folks at Helping Hands Home Care.
✨Apply Through Our Website for Better Visibility
When you find roles that excite you, especially at places like Helping Hands Home Care, don’t forget to apply through our website. This can sometimes give you an edge by showing the employer you’re savvy and committed to finding the right fit.
We think you need these skills to ace Care Coordinator in Basildon
Some tips for your application 🫡
Highlight Your Relevant Experience:When applying for a role in health sciences administration, it's super important to spotlight any relevant experience you have in healthcare settings. Whether you've worked in a hospital, a clinic, or any related environment, make sure to detail those roles in your CV – focusing on your responsibilities and achievements that align with the job at Helping Hands Home Care.
Showcase Your Administrative Skills:Administrative skills are key in this field, so don’t hold back! Make sure your CV reflects your proficiency in things like scheduling, data management, and compliance with health regulations. Mention specific software you’ve used, such as patient management systems, as this will demonstrate your hands-on abilities and readiness for the role at Helping Hands Home Care.
Craft a Meaningful Cover Letter:Your cover letter should reflect your passion for the health sciences field and your eagerness to contribute to Helping Hands Home Care. Share a bit about why you’re drawn to this sector, any impactful situations or challenges you’ve encountered, and how they’ve shaped your desire to work in health sciences administration. This personal touch can really set you apart!
Tailor Your Documents to the Job:Don't use a one-size-fits-all approach! Make sure your CV and cover letter are specifically tailored for this role. Highlight any certifications you have relevant to health administration, and ensure you clearly connect your previous roles to the skills needed for the full-time position at Helping Hands Home Care. This way, you're showing them you’ve done your homework and are genuinely interested in being a part of their team.
How to prepare for a job interview at Helping Hands Home Care
✨Showcase Your Administrative Skills
In health sciences administration, being organised is key. Make sure you can demonstrate your skills in managing schedules, paperwork, and data accurately. Be ready to discuss specific tools you've used, like electronic health record systems or scheduling software, and how they improved efficiency in your past experiences.
✨Know Your Regulations
Familiarity with healthcare regulations and compliance is crucial. Brush up on HIPAA, GDPR, or other relevant policies before your interview. We recommend preparing examples of how you've ensured compliance or handled sensitive information in past roles—this will show you're not just knowledgeable but also responsible.
✨Prepare for Scenario Questions
Interviews for administrative roles often involve scenario-based questions to assess your problem-solving skills. Practice responses to common situations you might face, such as dealing with a challenging patient or managing a sudden schedule change. This will not only demonstrate your ability to think on your feet but also highlight your interpersonal skills.
✨Align Your Goals with the Organisation
As a full-time candidate, employers will want to know how your long-term career goals align with their mission. Take some time to research Helping Hands Home Care’s values and be ready to tie your passion for health sciences administration into their objectives. Demonstrating enthusiasm and career alignment can be a game-changer in this competitive field!
