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- Tasks: Manage and enhance our website to create meaningful digital experiences for families seeking care.
- Company: Helping Hands, a compassionate company dedicated to improving lives through exceptional care.
- Benefits: Up to ÂŁ45,000 salary, 25 days annual leave, Blue Light Card discounts, and career development opportunities.
- Why this job: Make a real impact by optimising our website and helping families find the care they need.
- Qualifications: Experience with WordPress, UX, SEO, and analytics tools; strong communication skills required.
- Other info: Join a diverse and inclusive team that values kindness and collaboration.
The predicted salary is between 36000 - 54000 ÂŁ per year.
Extraordinary Care. Extraordinary Culture. Extraordinary Careers. At Helping Hands, kindness is our foundation. From our first kitchen-table beginnings to the thousands-strong team we are today, we’re united by one belief: everyone deserves to live well in the place they call home. If you’re passionate about creating meaningful digital experiences and want a role where your work genuinely helps families find the care they need, there’s a place for you here.
As our Website Manager, you’ll own and manage the Helping Hands website as a core digital product. You’ll play a vital role in how people experience our services online—ensuring the site is fast, reliable, accessible and designed to convert. Working closely with Developers, SEO, PPC, Content and wider marketing teams, you’ll lead the website roadmap and day‑to‑day delivery, turning insight into continuous improvement.
Salary: Up to ÂŁ45,000 per annum
What you’ll do:
- Own and deliver a rolling 12‑month website roadmap covering performance, content, templates and technical enhancements.
- Ensure the website is fast, stable and reliable, meeting Core Web Vitals, uptime and page‑speed targets.
- Lead issue triage, backlog management and release planning in close collaboration with Developers.
- Monitor analytics, user behaviour and conversion performance, using insight to drive optimisation.
- Act as the main point of contact for all website activity across Digital, Marketing, Sales and Customer Service teams.
- Support SEO and PPC activity with high‑performing landing pages and strong technical hygiene.
What you’ll bring:
- Hands‑on experience managing WordPress websites at scale.
- Strong understanding of UX, CRO and information architecture.
- Experience running content operations from briefing through to publishing.
- Confidence managing backlogs, releases and acceptance criteria (Jira or similar).
- Solid knowledge of SEO best practice, including redirects, canonicals, sitemaps and internal linking.
- Experience using analytics tools (GA4, Plausible or similar) to inform decisions.
- Excellent communication skills, able to work confidently with technical and non‑technical teams.
- A proactive, organised mindset with strong attention to detail.
- Experience with accessibility standards (WCAG 2.2 AA).
- Experience of large website migrations or re‑platforming projects.
- Familiarity with HubSpot, A/B testing tools or Git workflows.
- Experience working with cloud or hosting environments such as AWS.
Why Helping Hands:
- Clear ownership and real influence over a high‑impact digital product.
- Genuine opportunities for career development and progression.
- 25 days’ annual leave (rising to 26 after two years).
- Blue Light Card discounts.
- Employee assistance programme.
- A supportive workplace that celebrates diversity and champions inclusion—everyone is welcome.
At Helping Hands, we’re committed to building a diverse, inclusive community where everyone belongs. All applications are considered fairly in line with our Equality and Diversity Policy.
Web Manager in Alcester employer: Helping Hands Home Care
Contact Detail:
Helping Hands Home Care Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Web Manager in Alcester
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Show off your skills! Create a portfolio that highlights your best work, especially any projects related to website management or digital marketing. This will give potential employers a taste of what you can bring to the table.
✨Tip Number 3
Prepare for interviews by researching the company and its culture. Be ready to discuss how your experience aligns with their mission of providing extraordinary care. Tailor your answers to show you’re a perfect fit!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re genuinely interested in joining our team at Helping Hands.
We think you need these skills to ace Web Manager in Alcester
Some tips for your application 🫡
Show Your Passion: When you're writing your application, let your passion for creating meaningful digital experiences shine through. We want to see how much you care about helping families find the right care, so share your personal connection to the mission!
Tailor Your CV: Make sure your CV is tailored to the Web Manager role. Highlight your hands-on experience with WordPress and any relevant projects that showcase your skills in UX, CRO, and analytics. We love seeing how your background aligns with what we do!
Be Clear and Concise: Keep your application clear and to the point. Use bullet points where possible to make it easy for us to read. We appreciate a well-structured application that gets straight to the good stuff—your skills and experiences!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team at Helping Hands!
How to prepare for a job interview at Helping Hands Home Care
✨Know Your Digital Stuff
Make sure you brush up on your knowledge of WordPress, UX, and SEO best practices. Be ready to discuss how you've managed websites in the past and how you can apply that experience to help Helping Hands improve their online presence.
✨Showcase Your Analytical Skills
Prepare to talk about how you've used analytics tools like GA4 to drive decisions. Bring examples of how you've monitored user behaviour and conversion rates, and be ready to suggest ways to optimise performance based on data.
✨Collaboration is Key
Since you'll be working closely with various teams, think of examples where you've successfully collaborated with developers, marketers, or content creators. Highlight your communication skills and how you bridge the gap between technical and non-technical teams.
✨Be Proactive and Organised
Demonstrate your proactive mindset by discussing how you've managed backlogs and release planning in previous roles. Share specific strategies you use to stay organised and ensure that projects run smoothly, especially when it comes to website enhancements.
