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- Tasks: Lead employee relations strategy and manage complex cases to support a caring organisation.
- Company: Helping Hands, a purpose-driven organisation focused on exceptional care.
- Benefits: Up to ÂŁ60,000 salary, 25 days annual leave, Blue Light Card discounts, and career progression.
- Other info: Join a diverse workplace that champions inclusion and offers genuine career opportunities.
- Why this job: Make a real impact in a growing organisation that values kindness and community.
- Qualifications: Experienced ER leader with strong technical expertise and people management skills.
The predicted salary is between 43200 - 72000 ÂŁ per year.
Extraordinary Care. Extraordinary Culture. Extraordinary Careers. At Helping Hands, kindness is our foundation. From our first kitchen‑table beginnings to the thousands‑strong team we are today, we’re united by one belief: everyone deserves to live well in the place they call home. If you’re passionate about using your financial skills to support a purpose‑driven organisation and want a role where your work genuinely helps families receive exceptional care, there’s a place for you here.
As part of our growing People function, we’re looking for a highly capable Employee Relations (ER) Manager to lead a market‑leading ER service that protects our culture, strengthens capability and supports the business through effective, commercially minded ER expertise. You’ll bring strong technical knowledge, confidence in high‑risk case management and the ability to influence senior leaders, while shaping the future of ER within a fast‑paced, people‑first organisation.
Salary: Up to ÂŁ60,000 DOE
What You’ll do:
- Lead the ER strategy and deliver a high‑quality, business‑partnering service.
- Manage complex and high‑risk ER cases, providing expert advice to senior leaders.
- Build, lead and develop a high‑performing ER team.
- Strengthen ER capability across line managers and leaders.
- Maintain robust ER policies, processes and systems, using data to drive improvements.
- Ensure ongoing compliance with employment legislation and manage organisational responses to change.
- Develop strong internal and external relationships, including ACAS, legal advisers and unions.
- Oversee ER KPIs, reporting and continuous improvement.
- Manage ER budgets, legal spend and settlement agreements.
What You’ll Bring:
Essential:
- Experienced, commercially minded ER leader from a fast‑paced, high‑volume, multi‑site environment.
- Strong technical ER expertise including change, TUPE, tribunals, ACAS conciliation, settlement agreements and union engagement.
- Proven ability to influence, challenge and coach senior leaders.
- Skilled people leader with experience building high‑performing teams.
- Strong analytical, problem‑solving and decision‑making capability.
- Excellent communication and relationship‑building skills.
- Highly organised, proactive and delivery‑focused.
- Strong commercial acumen with a customer‑first approach.
- Tech‑savvy, data‑driven and comfortable working with HR systems.
- High levels of integrity, resilience and sound judgement.
Desirable:
- Change management experience.
- Exposure to HR systems that support ER case tracking.
- Experience working in regulated environments.
- Multi‑sector experience.
Why Helping Hands:
- Be part of a growing national organisation with real purpose.
- Genuine opportunities for career progression.
- 25 days’ annual leave (rising to 26 after two years).
- Blue Light Card discounts.
- Employee assistance programme.
- A workplace that celebrates diversity and champions inclusion — everyone is welcome.
At Helping Hands, we’re committed to building a diverse, inclusive community where everyone belongs. All applications are considered fairly in line with our Equality and Diversity Policy.
Temporary Work Manager in Alcester employer: Helping Hands Home Care
Contact Detail:
Helping Hands Home Care Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Temporary Work Manager in Alcester
✨Tip Number 1
Network like a pro! Reach out to people in your industry, attend events, and connect on LinkedIn. We all know that sometimes it’s not just what you know, but who you know that can help you land that dream job.
✨Tip Number 2
Prepare for interviews by researching the company and practising common questions. We recommend using the STAR method to structure your answers, so you can showcase your skills and experiences effectively.
✨Tip Number 3
Follow up after interviews! A quick thank-you email can go a long way in showing your enthusiasm for the role. It keeps you fresh in their minds and demonstrates your professionalism.
✨Tip Number 4
Don’t forget to apply through our website! We’ve got loads of opportunities waiting for you, and applying directly can sometimes give you an edge. Plus, it shows you’re genuinely interested in being part of our amazing team.
We think you need these skills to ace Temporary Work Manager in Alcester
Some tips for your application 🫡
Show Your Passion: When you're writing your application, let your passion for helping others shine through. We want to see how your values align with our mission of providing extraordinary care and support to families.
Tailor Your CV: Make sure to customise your CV to highlight your relevant experience in employee relations. We love seeing how your skills can directly contribute to our purpose-driven organisation, so don’t hold back!
Be Clear and Concise: Keep your application clear and to the point. We appreciate well-structured responses that get straight to the heart of your experience and how it relates to the role. Remember, less is often more!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity. We can’t wait to hear from you!
How to prepare for a job interview at Helping Hands Home Care
✨Know Your ER Stuff
Make sure you brush up on your Employee Relations knowledge, especially around high-risk case management and compliance with employment legislation. Being able to discuss specific cases or scenarios you've handled will show that you're not just familiar with the theory but have practical experience too.
✨Show Your People Skills
Since this role involves influencing senior leaders and building high-performing teams, be ready to share examples of how you've successfully managed relationships in the past. Think about times when you've coached or challenged leaders effectively—this will highlight your communication and relationship-building skills.
✨Be Data-Driven
Helping Hands values a data-driven approach, so come prepared to discuss how you've used data to drive improvements in your previous roles. Whether it's managing ER KPIs or improving processes, having concrete examples will demonstrate your analytical capabilities.
✨Align with Their Values
Familiarise yourself with Helping Hands' mission of kindness and exceptional care. During the interview, express your passion for working in a purpose-driven organisation and how your values align with theirs. This will show that you're not just looking for any job, but that you're genuinely interested in contributing to their culture.