At a Glance
- Tasks: Be the first point of contact for customers, guiding them to their ideal care solutions.
- Company: Helping Hands, a compassionate company dedicated to providing extraordinary care.
- Benefits: Earn up to £30,000 OTE with uncapped bonuses, plus 25 days holiday and hybrid working.
- Other info: Join a diverse team with opportunities for personal growth and development.
- Why this job: Make a real difference in people's lives while thriving in a supportive, high-energy environment.
- Qualifications: Experience in sales, excellent communication skills, and a passion for helping others.
Extraordinary Care. Extraordinary Culture. Extraordinary Careers. At Helping Hands, kindness is our foundation. From our first kitchen‑table beginnings to the thousands‑strong team we are today, we’re united by one belief: everyone deserves to live well in the place they call home. If you’re passionate about creating meaningful experiences and want a role where your work genuinely helps families find the care they need, there’s a place for you here.
We are now looking for experienced and self-motivated Inbound Telesales Advisors to join our team on a full-time permanent basis. As an experienced Inbound Sales Advisor at Helping Hands Home Care, you will be the first point of contact for prospective customers. You'll play an integral part in our customers' care journey as you give expert advice about what type and level of care would be perfect for them. You'll be working in a friendly team with a high-performance culture, and you'll be rewarded with a competitive base salary and an uncapped commission structure.
What's in it for you? If you enjoy working in a positive, fast-paced environment and are motivated by hitting targets, then this is the perfect role for you! We promote a high-performing culture; when you reach your targets, you'll have access to an uncapped commission scheme in addition to a generous base salary. We also offer many other employee benefits, including:
- ~£30,000 OTE with uncapped bonus structure
- ~25 days' holiday + bank holiday allowance
- ~Hybrid working
- ~FREE Blue Light Card - national discount card for hundreds of retailers
- ~Access to our Employee Assistance Program supporting you in times of need
What do we need from you?
Main Responsibilities:
- Answer incoming calls from potential customers, identify their needs and ensure they receive their ideal, bespoke care solution
- Nurture customers through the sales process and manage our CRM database
- Work with sales targets in a fun, energetic environment
- Shifts between 8 am - 7 pm Monday - Friday
- Weekend working 1 in every 4 weekends working from home, lieu days or pay offered
- Shared Bank Holiday coverage
Skills/Experience:
- Experience in a telephone inbound/outbound sales role
- Excellent communication skills with the ability to show empathy and understanding
- Good listening skills with attention to detail
- Experience in meeting and exceeding KPIs and targets
Helping Hands is committed to promoting a diverse and inclusive workforce as we believe this develops a comfortable working environment for all our staff. All applications will be treated fairly in line with our Equality and Diversity Policy.
Inbound Sales Advisor (Permanent) in Alcester employer: Helping Hands Home Care
At Helping Hands, we pride ourselves on fostering a culture of kindness and support, making us an exceptional employer for those seeking a meaningful career in care. Our Inbound Sales Advisors enjoy a vibrant work environment with competitive salaries, uncapped commission opportunities, and generous benefits, including hybrid working and a commitment to employee well-being. Join us in making a difference in people's lives while advancing your career in a company that values diversity and inclusivity.
StudySmarter Expert Advice🤫
We think this is how you could land Inbound Sales Advisor (Permanent) in Alcester
✨Leverage Your Network
In sales and business development, who you know can often be as important as what you know. Get involved with local networking events or industry meetups to connect with key players. Don't be shy—share your passion for the field and let folks know you're on the lookout for opportunities!
✨Show Your Skills Through Real-World Results
When targeting a full-time role like Inbound Sales Advisor (Permanent) at Helping Hands Home Care, presenting tangible results from your previous sales experience can set you apart. Bring along case studies or examples of how you've closed deals or expanded accounts, and don't forget to showcase your problem-solving prowess. It’s all about quantifying your success!
✨Engage with Sales Communities
Dive deep into online sales communities, like Sales Hacker or LinkedIn groups dedicated to sales professionals. Engaging in discussions and sharing insights can boost your visibility and might just put you on the radar of hiring managers looking for fresh talent in business development.
✨Direct Applications Matter
While we all know the online application route, consider sending direct applications to companies you admire, including Helping Hands Home Care. Tailor your message to explain why you’re drawn to them and how you can contribute as a Inbound Sales Advisor (Permanent). Sometimes, a personal touch can grab attention faster than a generic application!
We think you need these skills to ace Inbound Sales Advisor (Permanent) in Alcester
Some tips for your application 🫡
Show Off Those Sales Skills:In your CV and cover letter, highlight any previous sales or business development experience you have. Use numbers and examples to showcase your achievements – did you exceed sales targets or bring in new clients? Make those accomplishments shine!
Tailor Your Message for Helping Hands Home Care:When writing your cover letter, make sure to tailor your message specifically for Helping Hands Home Care. Show that you know the company’s mission and how your skills align with their goals in the sales landscape. This personalised touch will grab their attention!
Keep It Professional Yet Engaging:Sales is all about relationships, so while you want to maintain professionalism in your application, don’t be afraid to let your personality shine through. Engage the reader and demonstrate your enthusiastic approach to sales and business development!
Proof of Performance:Include any relevant certifications or training you’ve undertaken in sales or negotiation tactics. If you’ve attended workshops or courses, list these to showcase your commitment to professional development. This extra touch can set you apart from the competition!
How to prepare for a job interview at Helping Hands Home Care
✨Know Your Sales Methodologies
Brush up on popular sales methodologies like SPIN Selling or Challenger Sales. Being able to discuss these techniques and how you've applied them will show Helping Hands Home Care that you understand the role and can hit the ground running in the sales game.
✨Demonstrate Your Deal-Making Skills
Prepare to share stories from your past experiences where you closed deals, overcame objections, or started new client relationships. We want to show Helping Hands Home Care that you’re not just about numbers but also about building lasting connections in business development.
✨Prepare for Role-Play Scenarios
In a full-time sales interview, don’t be surprised if they throw in a role-play exercise to test your pitching skills. Practising how you would pitch a product or handle an objection will help us shine in this simulation—think of it like a dress rehearsal for your future sales calls!
✨Align Your Goals with the Company’s Vision
Take a moment to reflect on how your career ambitions align with Helping Hands Home Care’s objectives. When we articulate how our personal growth ties in with the company’s goals, it shows commitment and a genuine interest in contributing to their success.
