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- Tasks: Lead the ER strategy and manage complex cases to support exceptional care.
- Company: Helping Hands, a purpose-driven organisation focused on kindness and care.
- Benefits: Up to ÂŁ60,000 salary, 25 days annual leave, and Blue Light Card discounts.
- Why this job: Make a real impact in a growing organisation that values diversity and inclusion.
- Qualifications: Experienced ER leader with strong analytical and people skills.
- Other info: Genuine opportunities for career progression in a supportive environment.
The predicted salary is between 36000 - 60000 ÂŁ per year.
Extraordinary Care. Extraordinary Culture. Extraordinary Careers. At Helping Hands, kindness is our foundation. From our first kitchen‑table beginnings to the thousands‑strong team we are today, we’re united by one belief: everyone deserves to live well in the place they call home. If you’re passionate about using your financial skills to support a purpose‑driven organisation and want a role where your work genuinely helps families receive exceptional care, there’s a place for you here.
Salary: Up to ÂŁ60,000 DOE
What You’ll do:
- Lead the ER strategy and deliver a high‑quality, business‑partnering service.
- Manage complex and high‑risk ER cases, providing expert advice to senior leaders.
- Build, lead and develop a high‑performing ER team.
- Strengthen ER capability across line managers and leaders.
- Maintain robust ER policies, processes and systems, using data to drive improvements.
- Ensure ongoing compliance with employment legislation and manage organisational responses to change.
- Develop strong internal and external relationships, including ACAS, legal advisers and unions.
- Oversee ER KPIs, reporting and continuous improvement.
- Manage ER budgets, legal spend and settlement agreements.
What You’ll Bring:
- Experienced, commercially minded ER leader from a fast‑paced, high‑volume, multi‑site environment.
- Strong technical ER expertise including change, TUPE, tribunals, ACAS conciliation, settlement agreements and union engagement.
- Proven ability to influence, challenge and coach senior leaders.
- Skilled people leader with experience building high‑performing teams.
- Strong analytical, problem‑solving and decision‑making capability.
- Excellent communication and relationship‑building skills.
- Highly organised, proactive and delivery‑focused.
- Strong commercial acumen with a customer‑first approach.
- Tech‑savvy, data‑driven and comfortable working with HR systems.
- High levels of integrity, resilience and sound judgement.
- Exposure to HR systems that support ER case tracking.
- Experience working in regulated environments.
Why Helping Hands:
- Be part of a growing national organisation with real purpose.
- Genuine opportunities for career progression.
- 25 days’ annual leave (rising to 26 after two years).
- Blue Light Card discounts.
- Employee assistance programme.
- A workplace that celebrates diversity and champions inclusion — everyone is welcome.
At Helping Hands, we’re committed to building a diverse, inclusive community where everyone belongs. All applications are considered fairly in line with our Equality and Diversity Policy.
ER Manager in Alcester employer: Helping Hands Home Care
Contact Detail:
Helping Hands Home Care Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land ER Manager in Alcester
✨Tip Number 1
Network like a pro! Reach out to current or former employees at Helping Hands on LinkedIn. A friendly chat can give us insider info about the company culture and maybe even a referral!
✨Tip Number 2
Prepare for the interview by researching common ER scenarios. We should be ready to discuss how we’d handle complex cases, as this will show our expertise and problem-solving skills.
✨Tip Number 3
Showcase our leadership style! During interviews, let’s share examples of how we’ve built high-performing teams and influenced senior leaders. This is key for the ER Manager role.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure our application gets noticed. Plus, it shows we’re genuinely interested in being part of the Helping Hands family.
We think you need these skills to ace ER Manager in Alcester
Some tips for your application 🫡
Show Your Passion: When writing your application, let your passion for supporting families shine through. We want to see how your financial skills can make a real difference in our purpose-driven organisation.
Tailor Your CV: Make sure your CV is tailored to the ER Manager role. Highlight your experience in managing complex ER cases and leading high-performing teams. We love seeing how your background aligns with our needs!
Be Clear and Concise: Keep your application clear and to the point. Use straightforward language to describe your achievements and skills. We appreciate a well-structured application that makes it easy for us to see your strengths.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity at Helping Hands.
How to prepare for a job interview at Helping Hands Home Care
✨Know Your ER Stuff
Make sure you brush up on your employment relations knowledge, especially around TUPE, tribunals, and ACAS conciliation. Being able to discuss these topics confidently will show that you're the expert they need.
✨Showcase Your Leadership Skills
Prepare examples of how you've built and led high-performing teams in the past. Helping Hands is looking for someone who can influence and coach senior leaders, so be ready to share your success stories.
✨Be Data-Driven
Familiarise yourself with how data can drive improvements in ER processes. Be prepared to discuss how you've used analytics in previous roles to enhance compliance and performance.
✨Build Relationships
Think about how you've developed strong internal and external relationships in your career. Whether it's with unions or legal advisers, having solid examples will demonstrate your ability to connect and collaborate effectively.
